Pros:Nothing
Cons:First off before I even ordered this car, I called to make sure I could rent it because I am under 25 years of age and there wasn't a place to check that I was underage. I called Hertz in Austin and they told me that I would just have to pay the fee for being underage when I picked up the car which is fine. I asked how much the fee would be and one of the guys told me $14 extra a day. I said great and went ahead and purchased my reservation. When I got to Hertz for my 2:00 pm reservation, o waited patiently over an hour to wait for them to get a car. They didn't even have a car when I made the reservation. I was nice and polite although I wanted to get on the road because I had more traveling to do. One guy told me it was going to be about an extra $30 a day for being underage. I told him that someone from this Hertz told me it would be $14. I would've never rented through them if I knew it would be that much because there were cheaper places. $14 extra a day isn't bad so that's why I chose them. Anyways they made me wait and wait until the assistant manager came out and asked if I've been helped. I told him what was going on and he said "well I'm the assistant manager, I can see what I can do" or something along the lines of that. He made me feel like he'd honor the $14 extra a day since it was causing so much trouble. Anyways I look at my bank account today and sure enough I'm charged $27 extra a day. I called and talked to the assistant manager and he went on about how he told me it was going to be $27 extra a day, blah blah blah. If that would've been the case I would've went to a completely different car rental place because the extra charge for being underage was way more than the car rental even was. These people who run this Hertz are not reliable or trustworthy and they are liars. I will never rent through Hertz again, especially in Austin. Oh and the seats in the car were dirty and the car smelt like mildew. Terrible place.