Reviews for Hertz in Austin
- All reviews 100%
Sep 26 2016
Pros: The vehicle was clean inside. Paperwork was quick.
Cons: The vehicle had several major dents and scratches. I was charged an additional $40 than the prepaid purchase for "taxes and additional fees." That's over 50% of the original quote. I didn't like how they told me to pick a car from the lot and mark the paper for damages myself then drive it to the gate to have them reinspect it again.
Jun 30 2016
Cons: Customer service was bad. Called for timings for drop off. Customer service gave wrong information. Drop off had no after hour service. But I was told otherwise
May 7 2016
Experience was Great. It was East To Check in and
Pros: For what I selected, it was a good car. It came equipped with SIRIUS radio, which was a plus since I was driving acros state
Cons: I didn't like that that I only had the preview channel to listen to.
Apr 24 2016
Cons: I arrived to rent the car and they did not have one for me! They did not have the courtesy to call me!