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Pagoda Hilo Bay Hotel

87 Banyan Drive, Hilo, HI 96720, United States
+1 808 935 0861

$62+

Overall guest ratings

6.0/10 Okay
Based on 839 reviews

Review highlights

  • 8.1
  • 7.5
  • 4.4
  • 4.0

Nearby

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    About

    When you stay at Pagoda Hilo Bay Hotel in Hilo, you'll be next to a golf course and minutes from Naniloa Country Club and Coconut Island Park. This hotel is within close proximity of Liliuokalani Park and Gardens and Hilo Art Museum.

    Rooms

    Make yourself at home in one of the 145 air-conditioned rooms featuring refrigerators. Rooms have private balconies. Cable television is provided for your entertainment. Bathrooms have shower/tub combinations and hair dryers.

    Amenities

    Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.

    Dining

    You can find a meal at a coffee shop/café serving guests of Pagoda Hilo Bay Hotel, or stop in at a snack bar/deli.

    Business, Other Amenities

    Featured amenities include a computer station, a 24-hour front desk, and laundry facilities. Planning an event in Hilo? This hotel has facilities measuring 600 square feet (56 square meters), including conference space. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Game room
    • Outdoor pool
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    6.0 Okay
    Based on 839 reviews
    • 8.1 "Location is great."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% appreciated the closeness to the beach."
      8.6 "86% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.0 "70% liked the proximity to sightseeing."
      7.1 "City centre within easy reach, said 71%."
    • 7.5 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 5.5 "Breakfast is mediocre."
    • 4.4 "Bad amenities."
      2.7 "73% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
      0.0 "100% complained about the elevator."
    • 4.0 "Rooms are not good."
      3.5 "65% said rooms were dirty."
      2.9 "71% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      1.1 "89% thought they were poorly maintained."
      0.4 "For 96%, the rooms looked old."
      1.3 "Air conditioning was criticized by 87%."
      1.2 "88% found problems with the furniture."
      2.3 "77% said the bathroom was dirty."
      3.3 "67% had problems with the shower."
      0.9 "91% criticized the small bathroom."
    • 3.3 "Not very clean."
      3.5 "65% said rooms were dirty."
      2.3 "77% thought it was rather dirty."
      2.3 "77% said the bathroom was dirty."
    • 2.7 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      0.0 "100% criticized the plain hotel."
    • 2.3 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall Rating

    6.4 Good
    Based on 402 reviews
    • 8.1 "Location is great."
      10.0 "Good access to the airport, said 100%."
    • 7.4 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 5.3 "Breakfast is mediocre."
    • 4.7 "Bad amenities."
      2.8 "72% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 4.2 "Rooms are not good."
      3.4 "66% said rooms were dirty."
      2.9 "71% complained about the bathroom."
      3.7 "63% didn't like the uncomfortable beds."
      0.9 "91% found problems with the furniture."
      2.4 "76% said the bathroom was dirty."
      1.1 "89% thought they were poorly maintained."
      0.6 "For 94%, the rooms looked old."
      1.4 "Air conditioning was criticized by 86%."
    • 3.3 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 3.1 "Generally quite dirty."
      3.4 "66% said rooms were dirty."
      2.2 "78% thought it was rather dirty."
      2.4 "76% said the bathroom was dirty."
    • 2.1 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall Rating

    5.7 Okay
    Based on 302 reviews
    • 8.9 "Good value."
    • 7.7 "Good location."
    • 6.8 "Service is ok."
      5.5 "55% said the reception staff was ok."
    • 5.7 "Breakfast is mediocre."
    • 4.1 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      3.5 "65% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
    • 3.8 "Rooms are not good."
      3.0 "70% said rooms were dirty."
      2.9 "71% complained about the bathroom."
      3.6 "64% didn't like the uncomfortable beds."
      0.5 "For 95%, the rooms looked old."
      1.1 "89% thought they were poorly maintained."
      1.1 "Air conditioning was criticized by 89%."
      1.0 "90% found problems with the furniture."
      2.2 "78% said the bathroom was dirty."
    • 2.9 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
    • 2.3 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    • 2.2 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.0 Good
    Based on 134 reviews
    • 7.9 "Good location."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 4.6 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      3.4 "66% thought it was too noisy."
    • 4.5 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 4.2 "Rooms are not good."
      3.8 "62% didn't like the uncomfortable beds."
      2.7 "73% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      1.2 "88% thought they were poorly maintained."
      0.3 "For 97%, the rooms looked old."
    • 3.4 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 2.6 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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