Hiram Hotels

Room smelled like smoke and caused horrible allergy problems. Was told it was anon smoking room. When they cleaned the room they did not take dirty towels and only gave us 2 back instead of four.

It was a nonsmoking room but the room next door someone was smoking. Also when we arrieved the room was freezing.

The owner and his wife were friendly and the beds were comfortable I really did not like one of their staff members. I was really taken back by how absolutely rude she was to me or my family who traveled with me. My experience here was definitely made sour because it of this persons behavior towards a paying customer.

Convenient. clean. An electrical issue caused us to need another room. It took over an hour to get another room, then staff never brought pillows and a blanket for the sofa bed.

There where beds Floors felt like they where mopped with grease, there where at least 4 rooms near ours that where smoking weed, the police and a drug dog where the first thing my kids saw after returning from dinner; 2doors down from our. The was also one mini bar of soap,and only two towels.

BREAKFAST NO FREE INTERNET ACCESS FOR HEAVEN SAKES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Nasty,water stains in the ceiling, prostitutes activity was going on and police officers where knocking on doors for a raid. I paid for two nights but stayed one nights could not get a refund for the second night. Even without getting my refund I went to another hotel .very much below standard Nithing

Used condom in trash can = repulsive on every level

Suites are spacious. Staff was not accommodating. I paid $200 p/ night and expected a little more. Upon arrival I asked for a baggage cart and was told they're all in use. Never, during my week stay, were the carts at the front. I also asked if I could store a couple of boxes at the front desks, I was told that is frowned upon but "of course they can do it for special guests." Shouldn't all guests be considered "special?" The second day, I needed a quick ride to Avis Rental Car (2 miles away) and asked the front desk if the shuttle could run me over, the manager simply said "no," with no apology or explanation. Thanks for making me feel like a "special" guest. Then on day four, I called early for some extra towels (so I could shower) and some garbage bags and no one from room service was sent or notified of my request. The carpet in my suite was a little dingy and sticky if walking bare foot (not recommended). Pricing for this hotel is approximately 30-40% too high in my opinion. Service is simply not there to warrant $200 p/ night, price tag.

The staff was very friendly and it was in a good location. The lobby/first floor was decorated like most Hilton Garden Inns that I've stayed at. The hotel rooms need to be updated and the beds were extremely uncomfortable. We were told we'd have an adjustable firmness bed, but we did not.

We stayed here twice - once going to Disney and once returning, a week later. Breakfast had a nice variety of options. This hotel and it's rooms did not reflect what I expect from a Hilton hotel. The carpet in our rooms was stained. There was apparently confusion at the front desk because after we went to bed, someone was trying to enter our room thinking it was theirs, because that's what the front desk told them. We then got a call from the front desk not to apologize but to get our last name so they could straighten out the confusion. At breakfast the next morning, there were no clean tables, no silverware, and no attendants to ask for help. It was a very disappointing stay.