Pros (+) Quiet, well located and easy to get to, friendly and courteous staff with a nice restaurant located in the hotel.
4 stars
JEN Hong Kong by Shangri-La
Photos of JEN Hong Kong by Shangri-La
Overview
Providing views of Victoria Harbour, JEN Hong Kong by Shangri-La is located near a popular shopping area, plus boasts a swimming pool and free Wi-Fi. It also provides private parking on site and is a short drive from Victoria Harbour.
The hotel features an around the clock reception, as well as an executive floor and a free shuttle service. For added convenience, it provides an express check-in and check-out feature, a concierge and a currency exchange. The hotel also offers a well-equipped fitness center.
This hotel provides rooms with an en suite bathroom, air conditioning and a TV. All provide a refrigerator, an in-room safe and slippers.
Unwind with a coffee or enjoy an appetizing lunch or dinner at JEN Hong Kong by Shangri-La's in-house café. In the evening, guests are welcome to enjoy a drink in the comfortable lounge bar.
Located within a short walk of JEN Hong Kong by Shangri-La are The University of Hong Kong, Lo Pan Temple and St. Paul's College. Tsing Yi is also a short drive away.
Latest deals for JEN Hong Kong by Shangri-La
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at JEN Hong Kong by Shangri-La
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Business center
- Flat-screen TV
General
- Quiet street view
- Executive lounge access
- Family rooms
- Sea view
- Seating area
- Hardwood or parquet floors
- Slippers
- Interconnected room(s) available
- Telephone
- Carpeted
- Mountain view
- City view
- Storage available
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Towels
- Fire extinguisher
- Shampoo
- Smoke alarms
- Adapter
- Body soap
- Air-conditioned
- Conditioner
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
- Walk-in shower
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
- Coffee shop
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
- DVD player
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Upper floors accessible by elevator
Parking and transportation
- Parking
- Airport shuttle
- Private parking
Laundry
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Pool
- Outdoor pool
- Pool with a view
Bedroom
- Alarm clock
Fitness
- Fitness center
Reviews of JEN Hong Kong by Shangri-La
8.4
Very good
1632 verified ratings
Wonderful
821
Very good
380
Good
256
Okay
75
Fair
52
Mediocre
20
Poor
28
Summary of reviews
Guests say
Guests appreciated the great location, friendly and helpful staff, and cleanliness of the hotel. Many found the value for price to be good, especially with the amenities offered. However, some guests mentioned noise issues due to nearby roads and expressed concerns about the room size being smaller than expected.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.4 out of 10
14 reviews
9.3 out of 10
4 reviews
All reviews
Pros (+) Good Southeast Asian restaurant; modern furnishings; helpful staff; close to MTR
Cons (-) sound insulation of the rooms; average internet speed; lots of local eatleries but few medium to higher level restaurants; not much view outside the window.
Pros (+) The helpful staff and nice hotels
Cons (-) nothing!
Pros (+) Away from the hectic center, hotel Jen was great on all fronts. Clean, good staff, excellent food (malacca restaurant inside hotel got a michelin mention), and a nice neighborhood around HKU.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a well-equipped fitness center, a rooftop pool with a view, and an executive floor with excellent value.
Is parking available at the hotel?
Yes, the hotel provides private parking on site for added convenience.
How is the food quality at the hotel?
Guests can enjoy a variety of dining options, including an in-house café, bar/lounge, and restaurant with a big variety for breakfast.
What can guests expect in terms of cleanliness?
The hotel is very clean and well located, with staff who tend to requests and accommodate needs.
When is the best time to visit the hotel?
The hotel is conveniently located near an MTR station, making it very convenient with good food around and walking distance to Kennedy town and the seaside.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Harbour View
Many guests loved the harbour view from their rooms, so consider booking a room with a view for a memorable experience.
Convenient Location for Public Transport
The hotel is located just a minute's walk from the MTR exit, making it extremely convenient for accessing public transportation.
Consider Club Lounge Access
Several guests found the club lounge to be excellent and of great value, providing a comfortable place to relax and enjoy the view.
Check Room Amenities
Some guests mentioned that the rooms lacked noise isolation, so it might be helpful to check for this when selecting a room.
Explore Nearby Eateries
The hotel is located close to various restaurants and eateries, providing plenty of dining options within walking distance.
Rooftop Pool with Beautiful Views
Guests enjoyed the rooftop pool and its stunning views, making it a great spot for relaxation.
Consider Room Size and Layout
While some guests found the rooms spacious and comfortable, others noted that the couch near the window had bugs, so it's advisable to be mindful of seating choices.
Take Advantage of Nearby Attractions
The hotel is within walking distance of interesting places like Kennedy Town, Por Kei, and Sek Tong Tsui market, offering opportunities for exploration.
Consider Booking a Deluxe Twin Room
Guests loved the fabulous views from the deluxe twin rooms, especially those with a harbour view on higher floors.
Plan for Transportation
Some guests found it challenging to hail taxis at times, so it's advisable to plan transportation options in advance.
Location
508 Queen's Road West, Hong Kong
What's nearby
- Macau Ferry Terminal1.1 mi
- International Finance Centre1.4 mi
- Victoria Harbour1.7 mi
- The Harbourside2.1 mi
- Sorrento2.3 mi
- Hong Kong Convention and Exhibition Centre2.4 mi
- Nathan Road2.5 mi
- Tsim Sha Tsui Station2.5 mi
- Central Plaza2.5 mi
- Avenue of Stars2.5 mi
- Chungking Mansions2.5 mi
- Langham Place Shopping Mall3.1 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about JEN Hong Kong by Shangri-La
Low season | June |
|---|---|
High season | February |
Average price (weeknight) | $147 |
Average price (weekend night) | $175 |
When to book a room at JEN Hong Kong by Shangri-La
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at JEN Hong Kong by Shangri-La
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Value for money | 8.1 |
|---|---|
Distance to city center | 3.6 mi |
Nearest Airport | Hong Kong Intl |
Distance to airport | 13.9 mi |
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