Lexus car rentals in Hyannis from $76/day

Had trouble with Kayak/Hertz when making the one-way reservation. Info kept gettting lost. Even got a message that either Kayk or Hertz was having problems. After the fith time, I did not realize the dropoff changed to pickup location causing my $90 rental to turn into a $500 rental. Each time I changed it back to a one-way rental except hte last time. Yes, I missed it but the rate I wanted was available the next day and the next day. I shoud have cancelled and rebooked when I picked it up but was so shocked. Hertz gave me $150 credit. Not sure if it was a Kayak problem or Hertz system problem but I got abused.

6.0 Okay

Anonymous, Oct 2020

Pros:

HYA Hertz were fine and helpful.

Cons:

PVD dropoff HERTZ was disinterested and didn't leave the booth. Perhaps afraid of catching COVID from customers? Prefer to have car checked by a liver person, to be sure NO damage, as you're holding $200 of my funds for just this reason. Don't hold the money if you cannot be bothered to look at the vehicle when it is returned. No damages from me, but I am disrespected and penalized for others' drivers damages when you cannot even be bothered to check -- Lazy personnel!

7.6 Good

Preston, Sep 2020

Pros:

Staff at Barnstable was very friendly and efficient. Drop-off in New York was a piece of cake.

Cons:

The car could have been cleaner and it smelled bad.

8.8 Very good

Peter, Aug 2020

Pros:

Staff was super friendly

Avis

7.3

Good

Read 6 reviews

Cleanliness

7.9

Comfort

8.2

Pick-up/Drop-off

7.9

Value for money

7.9

2 locations in Hyannis

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Locations in Hyannis

472 Barnstable Road

+1 508 775 2888

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	08:00 - 17:00

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65 South Street

+1 508 771 4554

Monday	08:30 - 18:00
Tuesday	08:30 - 18:00
Wednesday	08:30 - 18:00
Thursday	08:30 - 18:00
Friday	08:30 - 18:00
Saturday	08:30 - 18:00
Sunday	08:30 - 18:00

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10.0 Wonderful

Anonymous, Oct 2024

Economy

We had to wait to get our car, but it was because we arrived early. The agent was generally fine and took care of our needs. The car was comfortable and served our needs. Drop off was easy at the airport.

2.0 Poor

Saulius, Mar 2021

Pros:

Reservation booked through Kayak, 30 minutes before pick up got a call rental place is out of cars. Although they said they were sorry....

Thrifty

7.2

Good

Read 7 reviews

Cleanliness

7.8

Comfort

7.0

Pick-up/Drop-off

7.0

Value for money

7.2

2 locations in Hyannis

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Locations in Hyannis

220 Ocean Street Dock

+1 508 246 8199

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	08:00 - 17:00

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220 Ocean Street

+1 508 771 0450

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	08:00 - 17:00

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Reviews

2.0 Poor

Anonymous, Sep 2024

Supplier choice

they didnt let me pick up the car. because of im under 25 and i charged insurance

8.0 Very good

Anonymous, May 2024

Minivan

The lobby where the Thrifty desk is located is crazy loud. I could barely hear the representative when I called the location directly. It completely put me off, but I stuck with it. I had no problem with the car or staff. The walk to the lot for picking up the car is a bit of a pain but I'm not sure how they could work around that since the office is right at the dock. Overall a good experience.

8.0 Very good

Paul, Apr 2021

Pros:

Yea

6.0 Okay

Anonymous, Feb 2021

Pros:

Staff was friendy and helpful. Car was clean. Location of agency inconvenient. NOT AT AIRPORT as advertised.

Cons:

Thrifty was not located where advertised. Advertised that it was at the airport, NOT TRUE. Agency is located about 1 mile away from airport. I had to get a ride to pick up carand was dropped off at airport where agency was supposed to be and isn't. Had to wait till manager could come and pick me up. Very inconvenient.

2.0 Poor

Anonymous, Dec 2020

Cons:

Rental was for a commercial van and it was a bait and switch situation - instead of the van the only available vehicle was a Penske box truck. Vehicle had more than 100,000 miles, reeked of smoke and felt dangerous to drive.

4.0 Mediocre

Anonymous, Jul 2020

Pros:

Car was ok

Cons:

No Airport transportation need to be reinbursed

Dollar

6.6

Okay

Read 11 reviews

Cleanliness

7.2

Comfort

7.2

Pick-up/Drop-off

6.3

Value for money

6.6

One location in Hyannis

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Locations in Hyannis

480 Barnstable Road

+1 866 434 2226

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00

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Reviews

2.0 Poor

Anonymous, Jul 2024

Supplier choice

In one word, my experience with Dollar & Kayak was HORRENDOUS. I booked the Dollar car via Kayak at 3pm on July 7th, and really looked forward to picking it up July 8th. Then, someone from Dollar called me at 8pm and said they were all out of vehicles because "they got raided by people at the airport because all flights were canceled" and I would no longer have a car to rent the next morning. BUMMER and a horrible customer service experience. I question the purpose of a reservation if someone else can just snatch it from me? Kayak and Dollar need to have better communication so that future shoppers are not left stranded the way I was with my family.

2.0 Poor

Anonymous, Feb 2024

Economy

They refused to give me a car unless I had a $750 deposit. They refused to refund the rental price. I will never use Kayak or dollar Rent a car ever again. I am putting a complaint in with State Attorney General's office. I hope they shut you down .

2.0 Poor

Anonymous, Oct 2020

Pros:

NOTHING! 30min ride only to find out there is NO cars. Dollar rental is bankrupt.

Cons:

They could NOT confirm cars they don't have

9.6 Wonderful

Michael, Oct 2020

Pros:

Ease of pick-up and return. Received a vehicle I would not normally drive but was pleasantly surprised.

Cons:

Priced a little high.

2.4 Poor

Anonymous, Sep 2020

Cons:

Waited hours after my set reservation time to actually get the car.

2.0 Poor

Anonymous, Jul 2020

Cons:

I did not use the car and called them a day before to get the reservation cancelled but they refused to do so and I was charged for a car that was never used.

56 travelers who rented a car in Hyannis gave the car agency they used an average rating of 7.2