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Passenger van |
Standard |
Full-size |
Luxury |
Premium |
2 locations in Independence
Filters
Reviews
6.0 Okay
Oct 2022
2.0 Poor
Jan 2022
4.0 Mediocre
Dec 2021
2.0 Poor
Oct 2021
10.0 Wonderful
Oct 2021
2.0 Poor
Apr 2021
Pros:
They didn’t have my car I request months in advance, not any other comparable car. They lied to us about it. Said it had a flat tire and would take 2 days to fix it. We will NOT be back!Cons:
EVERYTHING! Could have had our car.2 locations in Independence
Filters
Reviews
10.0 Wonderful
Jan 2024
3.2 Poor
Feb 2018
Cons:
Car wasn’t ready at pickup time. I was on a schedule so I couldn’t wait for it to be cleaned. Car was filthy and reeked of smoke. I didn’t realize smoking was even still allowed in rental cars. Pickup attendant didn’t have a professional appearance what so ever. I didn’t care for the Sears location. Next time I will pickup at the airport as I’ve never had issues there.10.0 Wonderful
Feb 2018
Pros:
The car was great, but the customer service was even better.Cons:
Nothing.3 locations in Independence
Filters
Reviews
10.0 Wonderful
Oct 2023
2.0 Poor
Aug 2020
Cons:
Travelers are in a hurry, when we do a Phone SEARCH, MCI rental cars, we actually want to PICKUP at MIC airport. Travelers don't know what street address or zip code is at the downtown location. Then there's no way to call you, you were closed. I better NOT had been charged anything.7.6 Good
Aug 2020
Pros:
The pickup process was very quick. Staff was friendly and helpful. Price was considerably less to pick up at the downtown location vs the airport- $200 less!Cons:
The downtown location didn't have a way to return the rental to them late Saturday or Sunday. I had to pay extra to take it to the airport, less than 1-2 day rental, but still a drag.4.4 Mediocre
Aug 2020
Pros:
drop off was easyCons:
the car was dirty, the pick up attendant was short with me, the car was on empty and I had to repeatedly ask him to wipe off spit luggies from the inside of the car, he was hot and in a hurry, very transactional not the proffessionalism I am used to with you guys or other rental companies10.0 Wonderful
May 2019
Pros:
Staff was AMAZING! Quick, friendly service and not feeling rushed at allCons:
Nothing! It was great, very accommodating8.0 Very good
Feb 2019
Pros:
Yes friendly staff and they accommodated meCons:
Van was not cleaned and had a bad smell insideOne location in Independence
Filters
Reviews
2.0 Poor
Mar 2017
Pros:
The price on Kayak!Cons:
The fact that I never got a car. They didn't have any. After waiting in line, they handed me a list of rules on what I needed, but couldn't produce because I was nowhere near home. As a frequent customer in my home town, I asked that my account be looked up so they know my history. They gave no assistance and I was told that since each MO location is franchised, only my home location could help me...except I'm out of town, stranded.....2 locations in Independence
Along with a 9 passenger van, rental companies in Independence offer 7 passenger vans, 12 passenger vans and 15 passenger vans.
Pick-up location | Independence |
---|---|
Car types | Van, Minivan |
Rental locations | 5 |
Airport locations | 0 |