Pros: The agent Santiago, at the Hallendale, Florida location was extremely helpful, accommodating, well mannered and nice.
Cons: The car did not have a CD player. I don't do all this Blue tooth stuff. Still love the old fashioned way.
Nov 27 2016
Cons: Car was under equipped disappointed
Oct 19 2017
HEADACHES AT HERTZ.
Pros: The office at the pick up location smelled nice.
Cons: The location did not have my car size on the lot at the Hollywood location on Pembroke Rd. I took a small SUV: Nissan Rogue as thats all they had. It did not fit me; I'm 6feet 6in and 280lbs. The location said they anticipate a full size arrival the next day by 11am. I called on Friday; they dont have a full size. I had to drive 17miles to the Miami Lakes location to pickup the Full Size car 1 day after my pick up day.
I had to delay my vacation. The only compensation I got was a free 1/2 tank of gas or 8 gallons @$2.43/gal which equals $19.44 for all my troubles.