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The hotel and casino
Staff was outstanding. Helpful and VERY friendly. Great shower!! Clean rooms Rooms were clean, but small and overpriced. Swimming pool and spa were closed. We weren't notified until just before arrival of their closing . SMOKING in casino!!!!!!!!!
Location is perfect if you are planing to visit outlets. Very closed from the border and from I 5. Great price. It doesn't look beautiful outside but rooms are very clean. Parking lot too dark at night
The front desk person was nice and tried his best to work with customers. The room smelled and I did not even want to touch the bedspread. The room had been cleaned well but nothing could take the grime out of things you couldn't clean by housekeeping...rug, bedspread, floor etc. Some of the rooms were being renovated. I would make sure and ask for one of those.
Very good, clean and cheap stay for few days! More variety for breakfast
You get what you pay for. Pretty comfortable and nice stay. Good but not great Wifi was shoddy, which is pretty frustrating b
Nice bed Shower head was at shoulder height and I'm not tall. Late check in. They won't even check to see if a room is ready. Very rude. No wi fi in my room at all.
That it was close to the Americana Outlets. It was for the most part clean and quiet. It was under construction. No attendent durrung the day. I get charged 150.00 when i thought i was only paying 90.00, the attendent didnt want to let us have extra blankets. There were only small small pillows. Basically it was a very boarder motel. And we had no continental breakfast offered.
It is cheap and clean and semi-quiet. The wifi barely works. There was no curtain for the shower. There is no boundary between the toilet and shower, right next to each other. There is no shelf or place to put your soap while showering. The outlet to place plugs was broken. When I tried to call, the phone did not work. The breakfast was inadequate. In the morning, I tried to tell someone about my issues and could not find anyone.
We enjoyed our stay. Nice room near pool. Breakfast in restaurant was excellent. An air conditioner in adjoining room was making incredible noise and kept us awake
The property was beautiful and tranquil, very well-kept. When we arrived, the wi-fi didn't work; I could only connect intermittently, and when I did I still couldn't access the internet. Staff said they would get IT to work on it, but it behaved the same way until our departure two days later.
Room View Pools and spa
It was quiet, and it was nice to sit outside and enjoy the beautiful surroundings. The bathroom was great to get ready in, lots of mirrors and a heat lamp to warm it. The staff was terrific, very professional yet friendly. They need to have room service until 10 pm. I returned hungry just after 9 pm. The maids need to empty the ash tray outside, there were cigarettes in it from the last guest. Parking near my room was difficult and to far away. No free breakfast.
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Interior of rooms were great. We stayed for a tournament on the golf course. So, proximity obviously. Walls seemed paper thin. The room next door had people chatting at 5am and we could hear them loud and clear.
Beautiful clean lots of scenery friendly staff and golfers every where hidden gem Kinda scary getting there at 1st at night off the beaten path but beautiful in the day time
The best hotel I stayed at in a very long time. I would love to stay there again. NOTHING
I liked the fact that it was real quiet and it seemed as if we were the only ones there also liked the fact that we were able to walk out side for a beautiful view of the gulf course. N/A
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Big room. Great view No
Access from freewa is fast. Staff was excellent and flexible, very helpful with the cheking in. Enough parking space. free wifi. Pool and jaguzzi was nice,the location could be better, away from the freeway. When we arrived it smelled lioke a dogg had stayed in our room resently, that was no too nice. Breakfast could have been better.
Right near freeway access. The poor condition of the room, building, furniture or the extra inhabitants (Roaches).
Close to my work, It can be noisey at times.
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We were extremely please with everything. Room comfortable. The only area for improvement would be the prking. People were taking up more than one space per car and parking at night was difficult.
They had a pool and a hot tub. It was not difficult to locate. Nearby shopping ant eating places. Ran out of breakfast food too fast.
Just about everything! The room was spacious and clean. Great experience with the staff. They were polite, friendly and there to help me with directions and getting checked in. It is a great location central to everything. I will stay there again for sure. There was some sort of a domestic dispute outside of my room (like a couple arguing) and then there was a car load of people sleeping@ 7am in the parking lot right next to my car .
Looks nice Customer service wasnt great i got booked for the wrong day and couldn't get a refund due to the date of cancellation being on the 23rd and it was the 24th when i booked it...made no sense at all i was charged full price to cancel.
I like the coffee and sweet rolls for breakfast, convience of laundry, location, price, and hot tub. Noisy neghbors, a cockroach in the room, and a rat running around in the pool area.
very comfortable some loud people outside my door all hours of the night.
This hotel has drug and prostitution activity. They have a policeman standing security at night and we watched him run off a prostitue, but it still goes on during the day. No hair dryer, and the frige didn't work. Got the room for $45 a night thats the only reason we stayed.
My girlfriend loved the mattress and pillows. I liked the pool and hot tub (not that hot, but good enough). It's in a very central location to get wherever needed in San Diego, and in our case Sea World. The staff also was very friendly. I checked in about 1 a.m. and the gentleman was very pleasant. My girlfriend also asked if she could get another mini bottle of shampoo/conditioner, and he gave me two. People who are bugged if things are not super spotless and new would have a problem, but if you know what you're getting with one of the least expensive options, then you'll be pleasantly surprised. Again, not much to dislike if you're prepared for a budget-friendly option. I was pleasantly surprised at this place as it was a great value. Maybe the toughest thing was parking, but there was a space when we checked in around 1 a.m. Saturday and when we got back from our day trip around 11 p.m. Saturday.
Better than most Motel 6. Rooms are very small but clean. Over all it's just an average hotel. Nothing special just a room with a bed.
They gave us the smoking since we booked non smoking room.
The smell of the room..
Close to freeway and local businesses. Not enough towels as they only gave 1 towel per person. The towels are too little for a bigger person to even wrap around their waist (200 lbs). Pillow are lumpy! Many stains on bed cover. Floor was dirty with a clump of hair on the floor.
Only rooms available were smoking rooms
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I liked the location and the freeway access. There was only 1 iron for the whole hotel and the toilet didn't work in the room.
Friendly staff! Thin walls, loud tv on the room next door
absolutely none... Where do I begin... no microwave or fridge in the room and when asking about them apparently there are only 6 rooms with fridges... oh yea, I forgot to mention that a friend of mine was hit in the face with a brick when walking back from 7-11... wow!!!
The girl whom checked me in was quit effected and able to accomdate my special needs immediately and it even lowered my price by a few dollars. The microwave in the vending area really needs to be updated it took 5 mins in to heat up a cup of water.
Getting out alive was appreciated. What's not to like about 1 towel for two people, 1/3 of a roll of toilet paper, and a paper thin 'blanket'? The transient parade was a nice touch!
Right off the freeway. The staff was rude. Said I had to wait 45 minutes before they could confirm my reservation. The room smelled and so did the linens. They block off the parking lot at night with armed guards. Druggies and homeless hanging around.
Had to have room changed because of excessive road noise
Pros: -DirectTV -location (convenient to I8) -clean and comfortable beds -coffee in the lobby -very friendly and accommodating staff -pretty good breakfast -fridge, coffee maker, and microwave in the room Cons: -A bit rundown (chips in the bathtub, damaged hot tub surface, non-functioning bath drain) -Freeway noise -variable water pressure and temperature
First of all we didn't find parking space ,The bathtub was dirty, the towels had stains, is dirty under the beds, and I think they close breakfast to soon, I will never stay in your hotel
absolutely nothing the place is right on the freeway.i could not sleep for two nights.no warm water in themorning shower. i will not come again
Clean, comfortable room. Excellent price. Outstanding front desk staff
fridge and microwave. didn't like the tile floor. had to slam room door for lock to work. window didn't have a lock. no room clock. towels weren't soft. tv remotes didn't work properly. noise from highway. ac/heater was old. I thought the price was too much for the hotel especially when renovations were going on during my stay. room keys unreliable. cheap with ice. no help with internet.
Staff was very helpful with our reservation and giving us the best deal possible. Little loud from the highway at night, but wasn't too bad
Convenient for our purpose. Highway traffic noise.
I forgot my key in the trunk and someone turned it into the front desk. I really appreciated that
comfy beds and pillows limited choice options for breakfast.
Breakfast was provided at no additional costs. Pool was open, and housekeeping was very timely. Would have liked more selection for breakfast (waffles or pancakes).
The staff was understanding and apologetic about the whole situation. The room wasn't ready when we got there and the door was left open. Then a housekeeper cleaned it and the sheets were still stained, carpet was stained, the bathroom looks disgusting and you feel like you need sandals to even enter that thing. Room is tiny, but just feels dirty and dingy. I think we may have gotten an room that hadn't been renovated but even then, the whole atmosphere is just dingy. The jacuzzi room looks like a murder scene out of a movie and the pool patio is dusty. I guess from our door being left open, we got tons of mosquitos. Checked in at 3:30pm and checked out at 6pm. Like I said though, at least staff understood where we were coming from and we got a full refund. The area doesn't seem too kid friendly either. I'd just avoid this place. Everything in that room was just so dirty and being that I'm a clean freak, I just had to get out of there.
We booked this hotel through Kayak to attend our daughter's softball tournament. Unfortunately, her tournament was cancelled at 5:00 p.m. the day we were supposed to check in. Kayak and this hotel graciously gave us a refund which was greatly appreciated.
Loved the black out curtains. Staff was courteous and professional. Denny's was next door. Neighborhood didn't have a lot of variety re restaurant options.
Front desk was very friendly and efficient. The room was spacious with plenty of seating. Nice to have fridge and microwave available. Fast internet enjoyable. Price was exceptional value. Due to construction materials parking was pretty tight.
Convenient location, easy to find, quiet, clean, and a very good value. The advertised rate "wasn't available" when I booked the motel. The
The rooms were nice, comfortable, and stylish. Breakfast was available in the morning and there was a nice pool. The carpet near the door way needed to be cleaned very bad.
Visited the local casinos
I stayed here and the next day realizing that I left my watch and my bracelet in the room. I called the next morning and they say they couldn't find it, I know for sure I left it so that must mean the the staff stole my watch and bracelet The room was fine people were arguing outside a lot. No one called the police but my room was clean.
Great price big rooms comfy bed, good service Showe wasn't working properly
The room was clean and very spacious. I liked that it came with full amenteties .I would very much, recommend this hotel to anyone .
It was convenient next to the freeway. Free breakfast and coffee. There was a Mexican fast food diner in front of Econo Lodge that served excellent Mexican food with a lot of variety on their menu. The bed was clean and comfortable as well as the bathroom and shower. The fridge, microwave and stove top burners were definitely a plus. The air conditioning unit worked good. What I didn't like was a few shady characters walking close by. When I went to get coffee at 6 :30am I noticed an individual coming from the street who followed me into the breakfast area and started helping himself to whatever they had there. I thought that was strange and kept an eye on him as I poured my coffee. I didn't see staff at all around there. The staff should be there to monitor the eating area.
great prices clean not enough towels
reasonably priced no fridge or microwave. wifi not free service.
The price and location were good, especially during Comic Con weekend. The other guests were hanging out on their balconies smoking which bothered both myself and my friend. Also, there were no 'do not disturb' signs to hang on our door.
Fleas every where. Foul cigarrette smell all overthe room Horrible place fleas eveeywhere. Bad smell
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Locatiom to the border very accomidating staff Overpriced vending area broken washer did a small load of laundry and ended up having to wring water out of my clothes by hand i paid 2.50 to wash and 2.75 to dry two times sp almost 8.00 for one load and i didnt get that wash fee back.
It's CLEAN. No ugly rugs on floor. Very clean both room and bathroom. I didn't expect that I will love it so much. Good location, very fast to downtown San Diego. Dogs stay free. No fridge, no microwave, no breakfast, Internet 2,99$. But as long as room is clean and nice I don't mind.
Everything, close to shops, border, and non smoking
Good location . Front desk clerk needs customer services training.they should not talk different languages in front of guest. Especially the desk clerk don't know to handle complain. It's like you talk to a wall. My next door room was loud she just ignore
I liked how they remodelled everything, looks very nice.. My pillow had blood stains and I took it to the front desk and was given a little pillow in return. Not so nice!
You could hear other people talking from the other rooms, alot of noise from the people upstairs
On point in all areas and friendly staff! Pleasantly surprized. Soooo close to the border.
We just needed a place to stay for the night, and it was a great place, very clean, and had nice looking rooms. I guess rooms are smallish, but who cares.
Nice size nice tv Roaches our room was infested
Everyone at the front desk was extremely helpful, both the night we checked in and the next morning. The breakfast offered is basic, but adequate.
Staff is nice, and knows the area well. Coffee and muffins for breakfast is nice. Room was clean and so is the pool. Nice budget hotel. Leave the food out in the morning until 10am (not 9am). Also... get bigger muffins. A gringo could starve.
...told us tthey don't offer shampoo WTF?? Good god a hotel with no shampoo? ... cheap...cheap...cheap ..then found a couple of bottles in the back.. poor quality property
it's close to freeway. you can save money. they allow to bring dog and give free internet service. with pet only smoking room available. there was no breakfast. looked like some fruits and bread at the reception area but when i went there, only coffee and apple were there. no dining area at all.
Nothing worst experience ever! Dusty E Phoenix, Arizona This hotel overbooked then notified me the night before my arrival that I have not place to stay, then after they canceled my booking they charged my credit card for the room then it was a non-stop problem trying to get them to refund my money! Beware of this hotel and book anything other than this place! Bad experience with hotel and with booking.com, I will not ever use either business again! Dusty E Phoenix, Arizona
Lady (Lucy?) at front desk was so incredibly kind!! I would not stay again. Lady (Lucy?) at front desk was so incredibly kind!! Scary area, had to ask for iron, got no ironing board, shirt ended up getting ruined & I had a job interview the next day. I had to chek in & out a tv remote, breakfast was a joke!
I liked the location and it was a very quiet place so it was very easy to just relax.
the internet was quite fast, the motel is very very close to Premium Outlets, there was a coffee maker, refrigator and microwave, which was pretty cool there was one cockroach in the bathroom, the room didn't smell very well and the air-condition was too loud
Its close to the border. I would not stay here unless necessary. It serves your bare basic needs only. Tv, phone, and wifi didnt work. I stayed three days and had to get a new card key everyday cause it wouldn't work. Ac was super loud but worked. Bed was dirty. I think it was a hooker hotel cause there was a sign saying no guests past 9. The staff seems like they were doing what they can to make it an unpleasant stay. Dont stay unless necessary.
camera confortevole, personale gentile, necessaria auto x spostarsi
We liked nothing about it The electricity in the room didn't work, the toilet didn't flush, the water would not stay one temperature, the room was dirty, the WIFI didn't work at all, and the pool was closed the whole time because no one could be bothered to clean it. The worst part of the hotel was the manager Rakesh. He would not speak to anyone or help in any way. He would tell his employees to tell guests to just leave. He needs to be fired before this hotel can get any better.
The room was clean. Room to small, not anywhere are nice as other Quality Inn & Suites we have stayed at. Pictures mislead you to think it is newer and nicer. Getting on and off Hwy. was horrible and we will not stay there again. The area is not safe and the train runs right outside your room making noise at all hours. The lobby was dirty, the elevator hot and cramped. This was a made over old hotel and should not be a Quality Inn & Suites, it does not do justice to the others we have been at.
It was not far from the place I had to go. Good staff, reasonable breakfast. Lot of noise from the highway close by. Shower tap worked wrong way (hot is cold, cold is hot, took a while to see...) Water streamed from shower into bathroom, unable to keep rest dry. No king size bed.
location Yes, there appeared to be a pretty heavy drug and prostitution trade going on at this hotel. On the second and third floors there were clearly drug deals going down and people walking the exrterior balaconies at all hours of the night (2-4 am).
Noisy and shady guests
hotel was filled with drug users. my co-worker pulled up and 6 cops in parking lot with gloves on. hotel was filled with drug users. my co-worker pulled up and 6 cops in parking lot with gloves on.
hotel staff was not good
Being asked to upgrade to a Suite for a very small fee. Very difficult to find, address not correct!
Room was comfortable size. Loved the continental breakfast! quick drive to many great destinations.
the bill was 12 dollars on top of quoted price. combine all at time of price quotation.