Jamul Hotels

The stay was relaxing. The shuttle service to and from the casino was very convenient. The office staff was very helpful. Coffee and breakfast was a plus.

Room was clean and comfortable.

Continental breakfast was not very diverse

Beautiful clean lots of scenery friendly staff and golfers every where hidden gem

Kinda scary getting there at 1st at night off the beaten path but beautiful in the day time

This guest did not leave comments about this hotel.

The staff was understanding and apologetic about the whole situation.

The room wasn't ready when we got there and the door was left open. Then a housekeeper cleaned it and the sheets were still stained, carpet was stained, the bathroom looks disgusting and you feel like you need sandals to even enter that thing. Room is tiny, but just feels dirty and dingy. I think we may have gotten an room that hadn't been renovated but even then, the whole atmosphere is just dingy. The jacuzzi room looks like a murder scene out of a movie and the pool patio is dusty. I guess from our door being left open, we got tons of mosquitos. Checked in at 3:30pm and checked out at 6pm. Like I said though, at least staff understood where we were coming from and we got a full refund. The area doesn't seem too kid friendly either. I'd just avoid this place. Everything in that room was just so dirty and being that I'm a clean freak, I just had to get out of there.

Front desk was very friendly and efficient. The room was spacious with plenty of seating. Nice to have fridge and microwave available. Fast internet enjoyable. Price was exceptional value.

Due to construction materials parking was pretty tight.

The staff is not friendly , we were a travelling family and arrived very late at night . The desk attendant was uncaring and insisted we pay extra fee for a mistake with online booking to downgrade from a king-size room to a standard double bed. Also there was no parking space available, Guest parking lot was small and trasy. We had to park down the street and walk in dark night..

Tv, bed, shower

The clerk warned me ahead of time not to call him, but tech support when I inevitably can't log into the wifi. Breakfast is terrible. Receipt had to be specifically requested

Reservations were not ready at check in time (3pm). Returned at 5 to check in, they gave me my key. Walked to my room to find that it still had not been cleaned, and had no bedding. Room also smelled 100% cig smoke, even though I asked for non smoking

I found bugs roaches in the bed

You get what you pay for.  I would never recommend this place. Look elsewhere

To start off, I have never written a negative review in my life. We were easily enticed with the value of this motel. Knowing that, we weren't really expecting a five-star service. The staff themselves are very nice and I had no quarrel against them. Everything, however, started off during the second day of our stay. We had breakfast beach-side and we went back to our rooms to shower before spending the entire afternoon in town. To everyone that have stayed here, we all quickly realize that the ONLY number to call is 1; housekeeping and front desk included. When I dialed 1 to ask if we could get more towels, the owner answer with, 'What?' To which I replied, 'Could we get some towels, please?' In a very angry voice, he responded with, 'Why are you asking me?! Call front desk.'  I was very surprise with that response, and I could only reply with, 'I'm so sorry, but this is the only number available in the directory.' Annoyed; the owner replied saying, 'I'll send some towels up. Be outside.' After waiting for five minutes outside of my motel room, I decided to walk up to the front desk to meet the owner. The second I entered the room, the owner glared at me and yelled, 'What are you doing here?! I told you I'm sending you towels.' Now, I've never stayed anywhere, cheap or not, where the staff didn't treat me with courtesy. I was willing to let everything go if he would have just apologized, but when I suggested him the idea he started screaming at me. He was yelling at me before, but he started screaming at me then. If there was security footage of any kind, I will be seen calm throughout his fiasco. He then started screaming at me that if I left that instant that he will give me a full refund. To which I agreed. We were out of the room in 20 minutes. I filed a complaint with Travelocity within an hour of us leaving this Econo Lodge. Two months later, Travelocity informed me that they cannot do anything about the refund and he wont give us. He prolonged all the paperw...

the floor was sticky..when u walked around on it your feet would get black..beds were hard..towels were thin..tv was small and you couldnt turn off closed caption..neighborhood looked dangerous..toilet was broken on one side..no iron and ironing board

the floor was sticky..when u walked around on it your feet would get black..beds were hard..towels were thin..tv was small and you couldnt turn off closed caption..neighborhood looked dangerous..toilet was broken on one side..no iron and ironing board

Air conditioner didn't work well, bed wasn't confortable, bathroom faucet didn't work properly, shower appeared very dirty and would not used.

Pros: -DirectTV -location (convenient to I8) -clean and comfortable beds -coffee in the lobby -very friendly and accommodating staff -pretty good breakfast -fridge, coffee maker, and microwave in the room

Cons: -A bit rundown (chips in the bathtub, damaged hot tub surface, non-functioning bath drain) -Freeway noise -variable water pressure and temperature

The fellow who worked the front desk, Neil, was extremely helpful and went the extra mile to help guests with their travel and personal needs. That really made a difference to me.

You get what you pay for. Pretty comfortable and nice stay. Good but not great

Wifi was shoddy, which is pretty frustrating b

Very good, clean and cheap stay for few days!

More variety for breakfast

My girlfriend loved the mattress and pillows. I liked the pool and hot tub (not that hot, but good enough). It's in a very central location to get wherever needed in San Diego, and in our case Sea World. The staff also was very friendly. I checked in about 1 a.m. and the gentleman was very pleasant. My girlfriend also asked if she could get another mini bottle of shampoo/conditioner, and he gave me two. People who are bugged if things are not super spotless and new would have a problem, but if you know what you're getting with one of the least expensive options, then you'll be pleasantly surprised.

Again, not much to dislike if you're prepared for a budget-friendly option. I was pleasantly surprised at this place as it was a great value. Maybe the toughest thing was parking, but there was a space when we checked in around 1 a.m. Saturday and when we got back from our day trip around 11 p.m. Saturday.

Looks nice

Customer service wasnt great i got booked for the wrong day and couldn't get a refund due to the date of cancellation being on the 23rd and it was the 24th when i booked it...made no sense at all i was charged full price to cancel.

Staff was very helpful with our reservation and giving us the best deal possible.

Little loud from the highway at night, but wasn't too bad

First of all we didn't find parking space ,The bathtub was dirty, the towels had stains, is dirty under the beds, and I think they close breakfast to soon, I will never stay in your hotel

The staff was sweet. The room was clean upon arrival for our week long stay. The room is comfortable and a good value for the price for its proximity to San Diego.

Our room could have used a mini-fridge. The breakfast was very lackluster. We also had to fight the other guest for time in the one shared bathroom- this was awkward. Also our room was never cleaned during our stay. This would have been find if this is procedure but it would have been nice to be told it was procedure.

Everyone at the front desk was extremely helpful, both the night we checked in and the next morning. The breakfast offered is basic, but adequate.

On point in all areas and friendly staff! Pleasantly surprized.

Soooo close to the border.

The room was clean and very spacious. I liked that it came with full amenteties .I would very much, recommend this hotel to anyone .

It was convenient next to the freeway. Free breakfast and coffee. There was a Mexican fast food diner in front of Econo Lodge that served excellent Mexican food with a lot of variety on their menu. The bed was clean and comfortable as well as the bathroom and shower. The fridge, microwave and stove top burners were definitely a plus. The air conditioning unit worked good.

What I didn't like was a few shady characters walking close by. When I went to get coffee at 6 :30am I noticed an individual coming from the street who followed me into the breakfast area and started helping himself to whatever they had there. I thought that was strange and kept an eye on him as I poured my coffee. I didn't see staff at all around there. The staff should be there to monitor the eating area.

Nothing

It was filthy! Not clean at all!

How close it was to the freeway

Staff was unfriendly and created an uncomfortable environment

This guest did not leave comments about this hotel.

I liked how they remodelled everything, looks very nice..

My pillow had blood stains and I took it to the front desk and was given a little pillow in return. Not so nice!

My husband and I chose it for its location, price, and NO DEPOSIT FEE! The bed was too hard; not enough pillows; and the "continental" breakfast was pathetic. But the room did have a microwave and fridge which was nice, and the staff was friendly.

The updated rooms.

The staff were friendly and helpful, the grounds were beautiful and if you like quiet, this is the perfect place! My room was very clean and comfortable. I would definitely recommend staying here!

I liked the location and it was a very quiet place so it was very easy to just relax.

Nothing worst experience ever! Dusty E Phoenix, Arizona

This hotel overbooked then notified me the night before my arrival that I have not place to stay, then after they canceled my booking they charged my credit card for the room then it was a non-stop problem trying to get them to refund my money! Beware of this hotel and book anything other than this place! Bad experience with hotel and with booking.com, I will not ever use either business again! Dusty E Phoenix, Arizona

Good question.

Everything. Cigarette burns in the comforter of the nonsmoking room. When I opened the door to get the food I'd had delivered was harassed by someone who claimed I shouldn't have ordered it because he got everything for people at the motel for free (??????) and then informed me he'd be there all night, presumably in the car right outside my window where he was talking to me from. He was gone apparently by the time anyone came to check about it, but still unsettling for fear he might come back, so I was too concerned to leave my room to get ice or anything else. When I realized upon stepping out of the shower that morning that there were no bath towels in the room, I was informed by the front desk that I would have to come down and get them from the front desk. Dried off with the hand towel because what other option did I have? As I was leaving, this heinous stay was capped of by someone being arrested right next door for some drug related offense. Was I expecting the Ritz? No. But for damn near $90 so I'd just have a place to sleep while traveling for business, and not actually getting any sleep? Spare me.

None

None

Noisy and shady guests

big rooms

need new beds and i seen some roach

The place was well maintained. Definitely worth the price.

Only rooms available were smoking rooms

They gave us the smoking since we booked non smoking room.

Good size room with queen beds. A/c was working and had hardwood floors

The towels were dirty and the shower looked like it needed some repair.

Everything was convenient. I did not have to go far for the items that I needed. The Staff was amazing. The couple that was working the front desk at the time I arrived was very helpful and treated me like I had been a long time customer. Please tell them that they are the ones that will make me always want to stay at that hotel. It was my very first experience there, but to them I was family. I will not look for another place to stay the next time I visit because there it is my home away from home.

I think the only thing that I had trouble with was the lights. There are times when you want the lights to come on by themselves and there are times when you don't. My light by the door turned on every time I rolled over in bed. I laughed at first, but then it got to the point that I just got up and unplugged it. But I could not say that it was really all that bad. One thing I would change, as I noted another review, it would be nice if there was a folding luggage stand as well.

The hotel and casino