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Rooms could have been cleaner especially bathroom and tub. Construction to balcony incovenient to getting to the room. and really no wear to put the clothes unless you hung some of them.
Breakfast was great employees were nice and courteous the rooms were clean and parking was easy and right in front of my room What i didnt like was the tv it was outdated and the cable sucks got like 8 channels terrible
Staff is always nice. Rooms are always neat and clean. Very good facility and stay for the price. Sometimes things are broken. On this particular stay, the tub faucet dripped water when it was off, the tub drain cover was detached, and one of the outlets (the most important one by the bed) didn't work. I know they just remodeled the rooms here, which they look nice, but they should've added those lamps with the outlets on there.
Nothing this place is gross and the grounds are dirty and broken down Rooms are dirty tv's are old and broken changed my room 3 times pictures are fuzzy and the screen is green I didn't feel safe staying there the maid kept coming in the room for no reason
I didn't like the hidden fees upon check in.
Loved the location. Literally right next door to knotts berry farm and there was a mall across the street as well. Staff was awesome and rooms were super CLEAN. That's all I could ask for. The souvenir shop was never open.
Clean and spacious Thicker bed comfortable, refrigerator, and updated TV with more channels
Location only The room stated non smoking and the room smelled like smoke horrible review
Rooms were clean, large, & sparse. Wifi was very slow.
It was comfortable, clean and spacious. It was reasonably price for being so close to Knotts Berry Faem & Disneyland!! N/A
I was left alone. I tried to shorten my stay due to an emergency and had to cut a day; your staff basically told me oh well, too bad.
it was cheap. it was not very clean, the room smell like smoke, poor service, and the toilet was broken.
Front desk was rude. Was told to check in after 1400, when we timed our trip to get there at 1400, we were told the room would not be ready till 1530. Ice machines were inop.
Was close to knotts but not Disneyland. Disappointed since sure said it was 1 mile away.
Close to the freeway Close to different food places Bed wasnt a queen size like it said it was No ice in ice maker
only the price I was extremely disappointed. This was close to Knotts but not Disney. I asked for non smoking because I was traveling with kids but our room wreaked of cigarettes. Rooms were tiny & the parking lot was always full & difficult to park. After 9 pm the motel was full of shady individuals walking around being loud. This would last up until about 2am. This was the first hotel I have stayed at that I didn't feel safe.
Please write at least 15 words
It was a decent location and it was clean. Even though I had prepaid when I arrived the desk said they didn't have a room, only a smoking room. I had to negotiate for over 10 minutes about my confirmed reservation. Then finally a manager came over and said they would rearrange guests. I said I don't want to put anyone out of their room, they said some people hasn't checked in yet...wait? What? I had a prepaid room and yet had to argue to get it? The rooms air conditioner made a loud noise from a broken panel so we put a suitcase to stop it from wobbling. Then the fan in the bathroom didn't work so the room was steamy. I will never return.
The fact that is was close to where we wanted to go is the only real good thing I can say. The rooms were to small, the beds uncomfortable, but for the price you aren't going to do any better elsewhere.
The price No maid service if you dont leave early
Clean place... new paint, over all a decent place to sleep. Front desk person (male) was rude when we asked if we could have a later check out being that we unexpectedly checked in at 4am..and his reply was " well thats not my problem" was just flat out rude. Regular check out was 11am- we only needed a hour being that we had 2 small little ones with us ..he ended up allowing the later check out but was rude about it.
It was close to our destination. Staff was helpful. Misrepresented on website - pool is extremely small; family suite does not have kitchen facilities only a small microwave and mini-fridge; tubs need resurfacing; carpet was so dirty our feet turned black.
The person who checked us in was nice and friendly. First of all, we got a king bed when I specifically asked for 2 queen beds. The king bedroom smelled musty. We were given a room with 2 queen beds after requesting a different room. This new room smelled a lot nicer but it didn't have any lighting fixtures by either bed. So if you wanted to read while in bed you couldn't. Nowhere was there a clock to be found either. Then, there was only 1 washcloth for the 3 of us. We will not book here again.
Really spacious room, re-modeled so pretty new/nice. Free breakfast. Pretty cheap and close to Disneyland. The towels were stained/dirty as well as the bed sheets and pillow cases. It seemed like they hadn't changed the sheets from whoever had used them previously. The shower pressure was so intense it hurt. The bathroom was pretty old - didn't seem to have been re-modeled like the rest of the room.
They didn't have my reservations. So priceline had to put me in another hotel after being on hold for an hour.
Location The customer service was horrible. The lady at the front desk did not fully understand English. Ive stayed at this hotel numerous times and not once did they charge me a $150 incidental fee. It was never mentioned at all. I will not be returning here again. I found a Howard Johnson on the same street with a great breakfast, amazing customer service and huge, clean rooms!
The location and the rooms were amazing.
The staff was very friendly and helpful. Well worth it for the money. They did not put coffee envelopes in the rooms each day. We were there 3 days. They did have coffee/continental breakfast in Hotel office, but we would have liked to make out own, as we woke up after they cleared the continental breakfast.
The location was very close to the attractions I wanted to visit The morning breakfast, needed more variety
Easy to access internet. Clean room. Breakfast was juice, coffee, toast, big oranges, big apples and some bread. Easy to use ice machine. I like this inn.
Room smelled like Pine Sol - dirty tub (hair in tub!) filthy carpet.
Staff was friendly and took good care of my needs!!! Carpet in bad need of a shampoo
The room was clean and comfortable. Large screen,plenty of room, good internet. The wood floors better than carpet. The ceiling was painted with a mural which gave the room character. This was as good a 2 star that I have seen, and better than some 3's. The towels were not smooth, but rather rough; definitely need softner.
I love that this hotel had wifi! It really helped on my trip
Rooms were okay Mattress too hard. No ice available. Could also use small coffee pots with all the supplies in room. Had to go out and buy coffee in the morning.
Super friendly staff and extremely clean rooms. Will definitely stay there again. Loved having the microwave and refrigerator in the room. Also it was very conveniently located :-) Beds were a little hard and just a few noisy neighbors, the walls are kinda thin.
Very nice people, close-enough to the Aquarium, etc., parking right in front of the room. Little fridge, microwave, hair dryer. Definitely adequate for our needs. The kid got a kick out of the black light painting on the ceiling. Bed was a little hard, not awful. Could've used a couple extra pillows and the soap is very tiny.
The room was very clean. The location wasn't That desirable
The hotel is conveniently located and fairly well kept. The room had a refrigerator, a microwave, and a hairdryer. There was also a bathtub, not just a shower. There was also a little table and chairs. Parking was free and fast food and gas is nearby. The area of town isn't great, but it's okay. We felt safe enough. The walls are a little thin, but not too bad. The bedding was just the sheets and the bedspread - though we probably could have got a blanket if we asked. The heater was loud, but worked.
Friendly Staff. Very hospitable. No coffee pot in the room and tried to order food to be delivered with absolutely no luck.
The ceilings are a special artistic treat! Simply amazing It's not in an area you wanna stay but it's close to where you wanna go!
The service was great, the room was clean, the staff was friendly and accommodating! There is also a police station a couple of blocks away. The area is shoddy at best and the clientele was a bit shady --during my stay I saw several people use a room for an hour or two followed by a quick clean up.
This hotel was in a questionable neighborhood my employees stay here I booked their rooms they very frightened and got very little sleep. There was no hot water and ants in the shower. same as above
The room was in good condition. No dresser and no blow dryer in room. Beds were clean. Pretty average for 2star hotel. The staff did try to keep an extra $10 from my change. The male staff made me go to the arm to pay him because he couldn't figure out his debit machine. When we came back the female role me my payment was $95. T was 85. then purposely gave me wrong chang
Good location and staff. Rooms are clean, site is in decent neighborhood and a good value for the money. Bathrooms are a bit dated but clean and functional. Easy access to LA area right off the PCH. It's a comfortable place to stay for the money. Contential breakfast is decent. Don't expect a luxury hotel, but it's decent & comfortable for the money. I'd recommend it for anyone looking for good value.
Everything! The manager was nice the room was clean and the view was nice.
The ambiance of the room/place is not good. My 6-year old son said the place is creepy. I didn't like our room,1st day my son and i couldn't sleep because of the 2 mystery doors. My husband called the office and asked what are those two creepy doors. They said the 1st door is an old kitchen and 2nd one is a connecting door to the other room. The bedsheets were pretty dirty,my husband asked them to change it but they didnt. They just fixed it. Good thing i am not scared of spiders. In the bathroom you will see some. No microwave. I am sorry for the bad review. What i like is that the motel is near the airport and free parking.
Location and breakfast. rooms clean and very well maintained
That I would not cancel my reservation.
Clean room No coffee no breakfast. No extra pillows
I MISPLACED A CREDIT CARD AND THEY SAVED IT AND RETURNED TO ME . UNDER CONSTRUCTION . TAKE YOUR OWN SOAP . ITS A MOTEL NOT A HOTEL SO YOU WILL BE SURROUNDED BY ALL KINDS OF INDIVIDUALS .
It was easy to get to and no waiting. For the first time i was asked to pay $100.00 down for security deposit and i did not like that. And there are no bath tub safety hand bars on the walls from the bath tub. My woman almost fell whenvshe grabed the towel bar and that broke apart!!!
The TV was antiquated, the property was unkept, the room had the smell of chemicals...I got sick from the smell and could not stay in the room The TV was antiquated, the property was unkept, the room had the smell of chemicals...I got sick from the smell and could not stay in the room
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The night lady is super nice and respectful Some of the rooms are renovated but some are not so bear with them, it's going in the right directions. Very quiet for its location, couldn't hear the traffic at all. Some of the rooms are outdated.
leaving howlong do you have!!!!!!
The price was great for my budget. Location was fabulous, close to 605 freeway. Check in was easy, friendly staff. Close to stores and Dunkin Donuts. Wifi is a plus. Pool was not open. The hotel was fine. My only complaint would be about the guests themselves. Inconsiderate of others, allowing kids to be loud down the halls, running baths at 1am. When you travel over 400+ miles a person needs sleep. :)
Lady at the front desk wasn't that nice. Charge 100 deposit of use cash or debit. Ac didn't work in room. Rooms were crappy stains on the ceiling and floors.
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The location is great. Directly across from Knotts Berry Farm and only 6 min away from Disneyland! The hotel in general looks old and rundown. There were a couple of roaches in the room. The pillow cases smelled of cigarettes. Housekeeping refused to change the pillow cases. There was only 1 pillow per queen size bed. When we requested additional pillows we were given 1 for each bed. Pillows were flat and old. All in all I would not stay there again.
Only that it was close to Knotts .... The entire stay was terrible, noisy, dirty, smelly, and not very pleasant totally
the convenience of the location to other businesses in the area the claim of wireless internet access I could not access
I liked the cleanliness of the room and the pool and hot tub. Everything was very clean. I did not like the service, day time was very unprofessional and after hours/owners were not friendly. We called ahead to request flowers etc be brought in, and the answer wasn't even, "can we give you some phone numbers for delivery?" The answer was, "no. We don't do that." Not how we anticipated spending our 7th anniversary.Also their afterhours security gate has a metal tab sticking outinto the hallway... Not highlighted, and is actually the same color as the wall... In any case I now have a deep bruise and near fracture on my hand because I didn't see it, and walked right into it.
The closeness to the theme park which we visited in our trip. It was literaly a walk away.
Friend staff, excellent room keeping, nice atmosphere. NA
Nothing at all!!! Oh wait maybe that it was 10 miles away from the beach. Oh yes I did not like any of the staff they were very rude and did not understand half of anything you said. ALso the manager (rude) gave out my room key I guess they thought we had checked out? Lol who knows but we were only there a day and reserved two nights. They just gave our key to some random people and it just so happend my lap top got stolen right along with my purse. But thank god the cops came let us watch cameras and just happend to catch that the people were still staying in the hotel and got our stuff back. After spending three hours looking at cameras on my vacation! So if you want the staff to just give your room key out and let your personal belongings get ransacked threw you go ahead and stay there! K! I will never go back
I liked that the room was clean and had a refrigerator and microwave. I did not like that there were mattresses outside the lobby. It made my first impression of the hotel very bad. Also, the staff were not friendly when checking in or asking questions and I was ignored a few times.
it was clean and quiet and close to knotts berry farm. breakfast menu was a bit sparse.
The only reason why I stayed after seeing the room is because I didn't want to lose my money. I did not feel safe at this place. The carpets were not cleaned it appeared, for years.
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They remodeled the place but they need new towels still had the same old ones.
No rif raf nice and quiet nothing stollen. Would have liked to know if there were weekly rates at a discounted price.
Last minute search same night. Beds a WOW. Two king excellent price. Fast, friendly check in. Hope to have a reason for this area again! Small couch; space efficient, clean bath, flat screen, microwave, fridge,air conditioning! Awakened happy.
Good rate as it's not easy to find a decent room for under $100/night in LA area. Staff is professional. There's a security guard in the parking lot at night. For the room I stayed in, the bathroom had a strong smell - it could be someone smoked in there even though it's supposed to be a non-smoking room. The neighborhood is sketchy. "Paid" Wifi connection was way too slow that I had to ask for a refund. I've stayed at other Motel 6 locations for similar rate with nicer room.
I loved the room overall. It felt like a studio apartment. Gave me a home feel and not like I'm in a hote room. Staff was extra friendly and helpful. Only thing I didn't really like was the parking situation.
The tv and the beds There was no fridge, microwave or coffee maker
I liked the location. It is located conveniently closed to the freeway and a few local restaurants / fast food. The room was disgusting. The bed sheets and pillows had hair on them before we even lay on them. The restroom was disgusting. The furniture / bathroom is old and rusty. It had a really heavy smoke smell on a non smoking room.
Hospitality was excellent very professional Too much police activity i was pulled over well walking with my daughter to my car asked questions it was very uncomfortable
Right down the street from Whittier recreation center and in and out. Pet friendly which is a must for me and it has hard wood floors which really made it stand out in a good way. You know there isn't nasty carpet filled with puke and whatever else . Parking! Is! Horrible!!!! Omg small lot! For being a pet friendly hotel they didn't have really any grass for the dogs to use the bathroom. Someone set off fireworks at 3 am scaring is because it sounded like gun shots and security didn't do anything.