Rent a Smart in Lakeland

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Useful Info

Avis

7.6

Good

Read 8 reviews

Best rated

Cleanliness

6.9

Comfort

8.0

Pick-up/Drop-off

8.3

Value for money

7.0

2 locations in Lakeland

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Locations in Lakeland

205 West Memorial Boulevard

+1 863 687 4332

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 14:00
Sunday	13:00 - 16:00

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3900 Don Emerson Drive

+1 863 315 8870

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 14:00
Sunday	14:00 - 20:00

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Reviews

2.0 Poor

Anna, Nov 2023

Intermediate

Was denied the experience, and I'm baffled. Well you lost a customer, which I have been for many many years.

10.0 Wonderful

Anonymous, Apr 2021

Pros:

Staff was friendly and efficient . The rental went smoothly both pic up and return.

Cons:

Location was a bit small and not particularly attractive.

10.0 Wonderful

Thomas, Jan 2021

Cons:

All god

Hertz

7.2

Good

Read 5 reviews

Cleanliness

7.3

Comfort

7.7

Pick-up/Drop-off

7.2

Value for money

7.3

One location in Lakeland

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Locations in Lakeland

117 E Memorial Blvd

+1 863 683 2003

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 14:00

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Reviews

4.0 Mediocre

Anonymous, Apr 2021

Cons:

Honesty about rates and price

2.0 Poor

Anonymous, Mar 2021

Pros:

The staff were ok.

Cons:

When I arrived, I entered the building and none of the staff had on masks. The guy attempted to rent me the car dirty and told me they could not wash the car in the lot although I clearly seen a guy washing the rentals. I waited 2 hours and returned so I would receive a clean car. When I came back to get the car, I could visibly see crumbs in cracks of seat and dirt particles on floor that had no floor mats. When I asked the lady about floor mats, she said they didn’t have any. I pointed out the crumbs, soap stains on windows, sticky stuff on driver side door and she said she could have it rewashed. I asked for different suv and none was available I was told. I pointed out tear in driver side carpet, rip in leather on driver side door. The Toyota Highlander which appeared new drove like a car that was 20 years old. The sunglasses thing was broken, there was no navigation, when my kids attempted to charge their phones the covers for the chargers fell off. This was the absolute worst car and car rental experience I have ever had. I don’t believe they maintain their cars. I will never and I mean never rent from Hertz on Memorial Blvd in Lakeland again. The lady asked me when I returned how did the car drive. I said terrible. She asked was it car or type of car. I told her I assumed both. Never again !

8.0 Very good

Christi, Feb 2021

Cons:

Through Kayak, service at Hertz was great. Before going through Kayak, I had visited Hertz on my own. After ten minutes of waiting, an agent said to come on back to his desk, then oroceeded to answer the phone and leave the room. I walked out and booked online. Other than that incident, it was all good.

Dollar

5.7

Fair

One location in Lakeland

Show locations

Locations in Lakeland

117 E Memorial Blvd

+1 863 683 2003