Reviews for Hertz in Lakeland
- All reviews 100%
Mar 20 2017
Pros: The car was clean when picked up. The staff was friendly.
Cons: There was a very long wait to actually get the car; and another long wait to actually drop it off. This wasn't the fault of the staff, but the office is very understaffed.
Mar 13 2017
Pros: Efficient, they were helpful, and they provided an additional discount for AAA!
Feb 27 2017
Worst experiance ever
Cons: the over $300 dollars in hold for renting a car, the attitude and lack of ownership of the service, I did not rent the car at all and still got charged for the insurance. then they wanted me to pay and wait 24 hours to get the car because I was using a debit card. I will never use this service again. complete nightmare
Feb 5 2017
Pros: Customer service and the car model