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Friendliness of staff
Staff on reception were excellent - couldn't be more helpful Standard of breakfast both in terms of service and quality was not what I would have expected for a hotel of this rating.
Top class hotel, grt location, food and staff ,and value well done I may find one in the future again not yet, thanks!
location the first room we were given had not been cleaned or bedding changed,
The friendliness and politeness of all the staff in the hotel. Its central location and excellent breakfast provided/ Nothing.
Excellent location, less than two minute walk to city centre
A very comfortable room! No noise from corridor or neighbouring rooms. Very good breakfast. Instant help from staff when required. Evening meal menu somewhat restrictive and unimaginative!
The hotels decor, quick friendly service and nice location, tucked away off main street. Also nice relaxed atmosphere with all different "types" of people. The equipment in the gym was looking a bit old and worn
Leisure facilities, comfortable room, excellent toiletries, good breakfast. Evening meal was fine, but wine list is grossly overpriced!
Lovely comfortable room plenty of facilities. Excellent breakfast with plenty of choice. Good leisure facilities. Central position near shops and rail station.
Staff ensured we had a relaxing, hassle-free stay. The hotel decor was worth the visit!
The Hotel has been refurbished to a high standard and the facilities are excellent. Very helpful and firendly staff. Accessing the location by car around the City's loop traffic system. Better signage would be beneficial.
Easy access from the train station and near shops and bars. Staff were very friendly and helpful and I loved the hotel decor.
Right next to the train station. Room was perfectly nice except for shower. The shower was moldy...smelled moldy and looked moldy.
The decor and the feel of the place. The staff were very helpful in particular the concierges It was a very quiet hotel, not somewhere I would go with a group of people.
Room was fine - good bathroom Firstly I had afternoon tea - the scones had been defrosted for too long or were stale, and the cream was artificial. Secondly I booked an early morning call and newspaper but received neither
location - right in the center of leeds city. The bar was lovely and the reception area was grand soft pillows - pillows bit to hard!
staff and room shower was a bit naff
It was in a good central location There was no full length mirror in my room and the hairdryer was rubbish
Great rooms, central location very close to public transport, helpful staff.
The location was superb, the room was a really good size, it was very clean a comfortable. Parking. After being turned away from the light car park due to an ongoing murder investigation we had to park almost 1 mile away, when we enquired if we could still get the discounted parking vouchers availible from the hotel the guy behind the reception replied "we've got nothing to do with the murder". Very disappointing.
Brilliant location in The Light - we met friends for dinner on the Saturday evening at a restaurant 2 minutes away, watched a film on Sunday in the Light and then had a late lunch at Brio next to the hotel. Also, liked parking in a secure car park overnight. Next time we will eat Sunday lunch at the hotel - looked great! Kept forgetting to use the key card to operate the lift even though we were told at reception.
the location close to shops bars restaurants the train station and bus station.. no
Reception staff friendly and efficient. Pleasant room with very comfortable bed. Very central, but quiet in spite of being full. I find the keycard difficult to use in door, but maybe it was me being thick!
Beautiful room in a great location. Room service food was of a very [poor standard. As a solo female traveller I dined from the room service menu several times and was amazed that a hotel of such good reputation should have such a limited menu and poor quality food.
Hotel beds too soft
Very clean room and comfy beds and nice bedlinen. Good bathroom though shower mechanism overcomplicated! Yes, there were rows from the next door guestsin the corridor outside our room at 2am and 6am which was awful. We complained and got some money back.
Very clean, nice facilities, great location, and good value for money No biscuits with tea bar!! Mini bar was empty!! Checking in and out was a long process as you only had one staff on.
Convenient to city centre, rooms quiet Parking still expensive even with discount. Smoking in bar, which is above restaurant area, but I guess that will all change in July!
I was very impressed with the standard and quality of the rooms and ease of access to facilities
Comfort, cleaniness and good location
we requested a quiet room and go one! bathroom very nice, fabulous shower. evening meal offer was good. I found a long white hair on my pillow, +my hair is brown !
Very nice hotel There was a definate lack of parking which meant that we had to pay more than £20 to park in another car park
Well located for the city centre, well appointed spacious rooms with good bathroom facilities. Limited car parking available at hotel.
Competitive price for standard of accomodation Would like a discounted breakfast rate or price inclusive of breakfast
Really friendly staff. I was travelling with a group of girls and we managed to get adjoining rooms which really great.
Friendly staff, good facilities in the room. Was a little surprised to find 2 additional beds made up in the room! Breakfast reaaly expensive.
the staff were very pleasant and willing to help. The reception staff had excellent knowledge of the surrounding area ie shopping centres. he bar area was kept clean at all times and service was always prompt. We stayed in room 606 and the only thing which my wife and me noticed was the iron burn marks on the carpet which were present and must have been done by previous guests.
Large room in good location. No parking, very slow check in
Excellent city centre location with great views from the higher floors. Clean and pleasant room with huge comfortable beds. Check in was a little slow but it did seem that quite a lot of guests arrived at the same time so that was probably the reason why.
it was nice clean and cetral nice food and friendly staff would stay there again liked everything no complaints
The fact that it was very well placed for both shopping and entertainment and close to the station The air conditioning / heating made the room very dry and I went home with a cough
The room was spacious with everything that you needed. Very comfortable and clean. Could have had more pillows on the bed and room service menu and fridge items I thought were overpriced.
The whole experience was lovely, the room was really nice and the bed was really comfy with good views of the city. just the cost of the mini bar being very expensive
Nice modern hotel in great location No
The ultra modern decor & cleanliness of the room.Also perfectly sited in the centre of leeds. Hotel was superb.
the comfort and style of the hotel
the bathroom was especially nice and modern the room was very small for the price i had paid. There was only one pillow per person, to obtain any extras would have cost extra which is disgraceful when people have already paid so much money for the room. The head of bed was against the wall which led out to the hallway, this meant every noise in the hallway could be heard at what ever time of the night.
The staff who were very helpful and polite were the only saving grace about this hotel Why is this hotel a 4* - the first room I had was dirty and out dated. The base of the bed was held together with gaffer tape the bathroom was mouldy. I changed rooms (only a single available) and the new room was cleaner but you had to be a contortionist to get into the shower - very bad design and would not have been easy for anyone who wasnt agile
Very easy to find and a very good location of the hotel. Good shopping nearby. Good atmosphere and nice events at the hotel. The breakfast was absolutely excellent. Have none.
When a basic twin room was not available I was upgraded free to a better class of room. It was very nice to have hotel staff be so helpful.
Communal areas could have done with some more cleaning -
Noise caused by parties on two nights. Inadequate checkin process
Everything. Could not fault anything and would definateley recommend to friends.
My freshly cooked breakfast Tiny bedroom. No facilities
The bed was really comfy Bathroom a bit small and shower could have been at opposite side of bath. The bedroom was very hot even with the window open
Friendly staff, easy to book in / check out. Room was very tidy and looked after, clean and also warm too. Shower was good and hot and looked good. Just a few minor things. The shower had been revamped by the look of it but just missed a few things that would have finished it off - like the shower curtain rail was still rusty and one of the ceiling boards was mouldy needed a lick of paint. Just attention to detail but was fine apart from that.
Comfort and cleanliness, friendly staff. Very good location to explore Leeds, the pubs and not far from Royak Armouries. My main reason for visit was to try the real ales available in Yorkshire, do a tour of Fox & Newt brew pub and most importantly to say farewell to Tetley`s beer as brewed in Leeds. The Discovery Inn was the perfect location to plan this visit. Only one thing, the toilet did not flush very well. I literally had to push to handle about twenty times to get it to flush very moderately.
The entrance is not appealing, could do with a revamp first sight of the carpet makes you think the rest of the hotel is going to be like that, although it isn't
loaction and the size of the room not easy to find the car park and away from the hotel
the location to the centre of Leeds and the how easy it was to locate travelling south down the A1
Convient to the location of the train station. Noise from outside in the early hours.
value for money nothing
It was very close to all shops and restuarants and pubs which was good No parking, however there was aprking on amulti storey just down the road but cost alot
The helpfulness on the reception staff and the proximity to the railway station. Very uncomfortable bed and opening in window in the shower room that would not close. Overpriced breakfast.
Big room for thr price!
it was very upmarket, and the staff could not have been more helpful. very good value for money. nothing
The staff simply could not have been more accomodating or helpful. Room was great, really good size and the bed extremely comfortable. Sometime took forever to get telephone answered on reception especially in late evening. Mobiles simply did not work in the building. Lighting in room could have been better. It was a little dark.
i would highly recommend the hotel to both business and leisure travelers, situated idea for relaxing stay , rooms excelent standard, staff fantastic and very helpful as a regular visitor to Leeds i will be a regular guest at the hotel for certain
Good looking hotel, stylish and comfortable.
The overall feeling of staying somewhere very luxurious and the friendliness of the staff.
The room was perfect for a romantic night away - the room was lovely and the bed was so comfy you wouldnt want to leave the room. The service is excellent with very approachable staff. no complaints -