Lenoir City Hotels

Nice hotel with convenient location. Staff is nice and very friendly. Room was clean and comfortable.

Water pressure was a little weak (10:45 at night).

newly updated and clean

not a thing. I would stay there again

Location - The hotel is right off the interstate (I-75).

No, everything was what we expected.

Beds were not comfortable.

Location is right off the highway

At check in the lady was very rude. The room she gave us wasn't the room I requested so I asked for a the one we requested and she was very rude about it but then gave us a key to the new room. The room we were sent to stunk and looked like someone had broke in. The microwave was missing the door wouldn't lock and there was cigarette burns in the sheets and the air conditioner wouldn't turn on!! So.. I went back and told the lady that the room was unexceptable it wasn't safe or sanetary! Right away I got an additude! I told her that I've never complained about a hotel before but this was just rediculous! So either she switches us to a better room or I want my money back and we'll stay somewhere else... Well after she said she doesn't have anymore she magically had one that was better than the other (the air turned on and the door locked)... We won't be staying here EVER again!

Very clean and some of the nicest staff I have ever encountered! Front desk staff, ladies mopping the floors to the sweet lady over the eating area. The free breakfast was very good. Don't miss the best ever warm cinnamon rolls. We were very pleased!

Possibly not enough parking. There were several oversized trucks and cars with trailers but I don't know what if anything could be done about this.

Staff handled my complaint very professionally

After a 10hr drive my wife and I wanted to grab a quick nap as soon as we checked in, when we turned down the bed we found several hairs and crumbs of food. It was obvious the the maid had not replaced the bedding from the previous guests.

Clean

Na

The room was clean and the staff very accommodating. Breakfast was the best! A very comprehensive buffet every morning.

An easy chair in the room to sit on to watch TV would be a nice addition.

It was quiet and easy access, very clean room and very helpful staff.

That the pool was closed already

I stayed in the business room with king bed.the bed was comfortable and area was quiet. Close to restaurants and freeway.

bed Sheets and bath towels were dirty and stained.

The hotel i reserved wasn't ready at the time so they allowed me at no extra to have the king suite. I thought was very generous and they were very nice and tentavie to me.

The only down fall that I truly didn't like is the room I stayed in had the little roaches it's enough for me to probably not come back it's the one thing I can't stand.

Met all of my expectations for the price that I paid.

No.

Little or no maintenance at this hotel. There was mold in the bathtub and the door to the room had about one third of the paint chipped off. Also, road noise was present from the nearby highway.

It was somewhat clean but needed updated.

The bed was comfortable. The staff at check in were very nice.

The temperature in the room was poorly controlled. Our room went from too hot to sleep to freezing and let’s put on some more covers. This made it difficult to sleep.

The reception on the fifth floor was great for dinner/drinks (floor costs extra money). The hostess while I was there did a great job of serving people and making them comfortable.

N/A

N/a

The staff was excellent. I particularly was impressed  at the front desk. Housekeeping and breakfast staff were top notch as well.

I couldn't get Wifi in the room (308). This was a real disadvantage since I spent 2 afternoons there and couldn't use my laptop on the Internet. The extensive renovation of the exterior proved not to be a problem for me.

We loved how friendly and helpful the staff were. Our room was clean and nicely decorated. The breakfast was a great. Wi-Fi was fast and easy to access. The hotel is in a quiet location, we didn't have any noise from outside at all. We will visit again.

We had 1 minor problem with the room, the toilet tank wasn't sealing properly after flushing, so it would leak down and fill back up. We didn't notice it until late in the evening the first night of our stay, so we didn't notify anyone until morning.

Everything

No

Quiet except for the jets flying over. Did not hear the jets during the night. The air was cold.

Mold in bathroom, there was hair and stains on the sheets, the comforter had some type of hard crusty substance all over the bottom half, hair in the bathtowels, smelled of smoke even though we got nonsmoking.

The staff was very friendly.

The room was smelly, had a cracked window in need of repair and the room was dirty and aged. My room key stopped working in the middle of my stay and it wasn't very family friendly.

breakfast

n/a

location

Room was clean and comfortable

It was a little bit high for 1 night at fair location

It was a nice place, comforable and very friendly

I want to know why my CC was bill $79 dollars and my paid receipt shows I paid $56.00?

Building needs some maintenance done. Back entry does not lock. Room had a loose electrical outlet.

Staff and location

My family and I come to merryville about three times a year. We found a hotel that is clean and affordable. Sometimes there can be a weird smell on second floor, like mildew or a stuffy basement. It's not very strong, just a faint smell, it might be that some off the rooms are smoking.all I'm all its a good place to stay. The staff is extremely freindly and helpful.

Sometimes a faint smell of mildew, or lingering cigarette smoke.

It was a very pleasant stay. The room was clean and big enough to enjoy and not feel crammed. The building had a fresh smell to it and the surrounding lake gives it a nice touch. There were a few restaurants in walking distance so that was convienant

The breakfast on the weekend was laid out well, but when we left on Mon....let's just say it was slim pickings!

There was black mold in our bathroom. The wallpaper in the hallway was falling off and the carpet was ripping up.

easy location with large amount of easy to walk to food options and clean room.

first night had about 5-6 ladybugs in room but clean the days after.

Complimentary bottled water all day was a nice touch.

Location was good...quite a few restaurants nearby.

I was going to buy them a new shower curtain, since ours had quite a bit of stains, but then figured they would want me to chip in for the pool that was down on maintenance and since the water had a green tint, I'm thinking it will be that way for awhile.

Recently renovated. Looks great! Crisp and clean.

Pool was freezing! Did not expect an indoor pool to be so cold in July. My kids love the pool, but couldn't stay long as it was not safe to be in such cold water.

Everything great

It was the least expensive place I could find. The air conditioner worked wonders. The shower head was actually very nice.

The lady at the front desk when I checked in was very rude. The shower barely drained and quickly turned into a bath when we took a shower. There were no outlets close to the bed to put phone chargers, and two of the outlets we tried didn't even work. One of the lamps was not working. It's right across the street from the airport, which didn't bother me at all, but heads up for anyone booking this place, you WILL hear comings and goings of aircraft

The Hotel was close to the airport.

-There were bugs in the hotel room -Hotel Management was unaware their kitchen and bar didn't were on PTO, which kept the restaurant closed for multiple days -Shuttle to the airport doesn't start running until 7am, though flights began departing at 6am

Close to venue

We always feel completely at home at this hotel. The staff are friendly and accommodating. All the rooms are suites, but the price is unbeatable! I told the receptionist that we have declared this hotel to be our Maryville home. Pet friendly!