Would you like to save as your currency permanently or for this visit only?
Met all expectations. Nothing
Location being close to destination. Yes, my first room was not completely up to par, but after reporting it they graciously switched my room. Also; did not like the surprise of me having a 50.00 damage fee held on my card.
Very clean, spacious rooms, comfortable beds, excellent selection of food at breakfast Dog in room 2 doors away barked a lot. Although we were able to change rooms to a non pet floor, the staff at first told me no one else had complained and was slow to offer solutions, express sympathy and had to be asked to bring the new key to our room.
loved the friendliness of the staff, the amenities in the room wifi was not easy to access bathroom shower was an issue - water came pour out of shower due to broken shower curtain rod
It's location. Friendliness of staff. Only the location of my room.
Location - next door to dealership where I was working during my stay. No
Bathroom was nicely cleaned every day with fresh towels. Hey, it was a room with a bed and close by to relatives we were visiting. Front desk staff cordial. The door for the TV cabinet was broken before arrival. No light bulb in the desk lamp. Heater stuck "on" in bathroom. Floor uneven and bumpy under a carpet that was marginally clean. The entire facility had a run down, semi-repaired, cement chipping everywhere appearance. You get what you pay for.
I enjoy the soft beds, The air-conditioner was comfortable. Overall service was great. Yes I would stay again. The shower was not clean for two days. There was a bug on the bed one particular day. The stairs going upstairs were a little shaky.
Terrible Wifi, no REAL breakfast.
For the price it was what I got. Booked a week for 56$ a night so it was "ok" Found two cockroaches in my room, notified the staffed and they assured me that it was clean, but after I showed them a few pics they gave me a refund which was ok I guess. Never going back there
Leaving!!!! Nothing, absolutely nothing good could come out of my mouth!!! Crackhead in next room spying on us. Door looked as if kicked in by police. Dirty. Stains on sheets, furniture, and floor. Toilet wouldn't flush. Girlfriend got bug bites while sleeping. Then had nerve to charge $30 extra to my card. "Damage fee" they claimed. $10 for a remote that wasn't in the room in the first place, and $20 for damage to towels?? When I called to inquire, the girl stated housekeeping said two towels had stains that couldn't come out and that the hotel DOESN'T use bleach to clean their white towels!!!! WTF!!! Honest truth, I don't think they clean anything period!!! Kayak....you should be ashamed for having this place as an option.
The hotel itself was clean and the morning staff was nice. When I arrived at the hotel it was late at night 1030 11 o'clock. The man who checked me and told me to make sure park on the left side of the building there were cameras over there and I ask him if they've been having trouble. He said that there was a liquor store next-door sometimes some of the people would come over there the drunks and hang out in the parking lot. This was a very big concern for me because I am traveling with my son who has severe anxiety. We parked on the side of the building we barely got out of our carand a drunk approached my son and ask him for money I was scared to death. It was not well lit on that side of the building at all. When I reached my room called the front desk and let him know what happened all he said to me was sorry about that. I will not be staying at this hotel again I go to this area about every 2 to 3 months to visit family I will definitely be staying somewhere else where I feel safe.
The pool was Olympic size and this place had so much to offer. Wished we could have stayed longer so we really couldn't seen everything. That my stay wasn't longer!!
Great pool and nice location. Staff was very friendly. Restaurant was lacking. Rooms are a little worn but still nice.
On the description of this hotel twice it mentions the continental breakfast. This was one of the deciding factors on picking this hotel. However once arriving we found out they do not do continental breakfasts on the weekends or on the Monday
Location There was no free breakfast, which there was supposed to be! Bathroom was very poorly lit. One of the bed spreads was covered with something crusty and white...
Location Amenaties Upon arrival used bathroom in my suite and found that toilet would not flush properly. Asked for another room which staff provided. Only other issue I noticed was the outside trash bins were all overflowing.
the pool food service was deplorable at best the first morning we had to wait 2 hours for our breakfast we observed people coming in after us and getting their food and leaving before we even got our food even after requesting several times where was our food.
The hotel had a nice pool, was staffed appropriately with good service. The environment was calm, our room was lovely, and the location was perfect.
The staff was very friendly, my room was very clean and I am a fanatic about being clean. I usually bring Clorox wipes with me where ever I stay and I didn't need them. The breakfast the next morning was excellent. No
Beautiful location on the marina. Clean, good parking, nice accommodation's overall. Nice pool. The AC in our room didn't work. It made noise, so we left for supper thinking it would cool off. Late that night we discovered no air coming out. They changed our room, but offered no discount for the discomfort, lost sleep and inconvenience.
It's old and upkeep...Imo
The location. It was on the water and next to a marina. Staff was friendly and helpful. The room smelled like a locker room and cat urine. Had to open the window to air it out. When I went for the free continental breakfast on a Saturday morning, they told me they didn't offer it on the weekend. Not what I expected for $----a night!
The location was perfect. We were given a room upgrade and the view was spectacular.
Very clean, staff helpful and even called me to tell us we left something behind. Said they would have it in lost and found for us. Would recommend to anyone
Complimentary apples and cookies and coffee upon our arrival in the evening. Loved that we could pop downstairs for a great breakfast buffet with no wait--made it ideal to eat and dash out to save a seat for the graduation ceremony, not to mention quite economical for a family of four. The room was VERY clean and comfortable. Overall a really great value. No complaints.
Overall the staff was great and the hotel was lovely. It was nice to be able to just walk across the parking lot to a restaurant after a day of hiking. We went with out our son but there were plenty of kids there. The in house breakfast was good but it's not free. We did not have a meal there or go to the bar. But both looked very nice. Only bummer was the hot tub was not hot. The jets and water were working but they had told us the heater was out and they were waiting for it to get fix. We could still use it. We tried but not the same effect. This was one of the reasons we booked here for the indoor hot tub/pool. We use the pool and that was nice and overall the area was nice to just relax. They would have gotten a 5 if it work. I know unfair but honestly that was what we wanted most.
Price, but you get what you pay for. Cleanliness Faint smell of cigarette smoke in lobby, got stronger towarrds the rooms. No dishes, pots, pans, or silverware Phones didnt work Smoke detector had to be replaced, no one notice the chirping?
We got a text saying that our room is ready. When we arrived a few hours later the room that was for us was not ready they tried putting us in another room we open the door the floor was flooded! the third room was on the third floor I expressed to these people that I have very bad allergies they put us on a combined smoking and non smoking floor I have stayed with your company before never have I had to go downstairs and request my coffee pot coffee, cups and the other essentials for the kitchen and then have them hand me a tote and the coffee pot separate to carry to the room myself.. One of my friends felt that the bed was not changed they were not made very tightly and not very welcoming. The bathroom shower curtain was full with mold the room smelled musty and moldy I don't recommend this place to anyone!
Clean No hot tub
location customer service was poor poor breakfast ice machines not in order etc. etc.
close to St Mary's college They gave away our reservation, and staff was not concerned about making that situation better.
Clean room,coffee Awful wifi
Located close to Daughters college she was visiting. Nope
Breakfast Mildew in the shower. A/C not working. Expensive Umbrella got lost.
A very central location. Super friendly staff and a great hot breakfast.
nice beds, really great sized room....internet...close to st mary's college for swim meet....better than hiking from baltimore...truly worth the money to relax and enjoy the fitness center, pool and hot tub....
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Not much to say here. Actually due to the very bad room conditions I did not end up staying the night here and ended up staying in a different hotel. I have been trying to get some kind of refund and the staff has been pushing me off.
The pool was broken, there was a dog in the hallway which humored on my 5 year old, the are no non pet rooms like non smoking so allergies reacted ask night like animals were in my room. The first non smoking room smelled of marijuana and all they offered was spray. We had 0 wash rags in out room and the light bulb did not work over the sink
Decent for the price,could be better. We had a non smoking room but when the elevator and stairways reek of smoke it kinda defeats the purpose. Inside was generally clean,but there was trash left standing just outside the back door entrance from the parking lot. Also the pool was closed and there is no sign of if it will ever reopen.
Nothing Shower leaked tape on floor to hold carpet down
Nothing The whole place stunk. They gave me a room on the 3rd floor which wasn't a problem until I went on the floor. The entire floor smelled of Marijuana I asked for another room and they gave me a room on the 2nd floor which was dirty. The bathroom was tiny the carpet at the bathroom was torn the shower door didn't close . It was a horrible experience.
Balcony with view of the sunset and easy stroll to the other side of the building to view the sunrise. No outdoor seating to view either sunrise or sunset except for picnic tables which were not situated well for watching. Continental breakfast skimpy.
Views and staff was outstanding! Had to leave , but wil return.
Beautiful waterfront hotel,clean spacious rooms, wonderful employees! No food was able to deliver to the hotel. Only take out from all the restaurants. The Ruddy Duck saw me 3 times in a week
It's close to walmart? I wish I was making this us but, I'm not. As we arrived the front desk person was having an argument with a hotel guest, the argument was about getting a refund since the sheets in his room were not clean when he checked in an hour ago. When wife and I got to our room there where was an mildew smell to the entire room, our carpet was wet, the TV was not plugged in (apparently the cord was to short so we had to plug it into the desk lamp), one bed had damp sheets, there was half a pound of beef in the refrigerator (which was off), the bed did not fit the frame type thing it was on and they charged us about 10 dollars more than what kayak said we would be. My sister-in-law had only one problem with the separate room we got her. The phone had so much static it could not be used due to you could not hear anything but the static. The facility it self is only kinda handicapped friendly, there is a ramp that does lead to the first floor, but no elevators, so if you are on the second or third floor you will be taking the stairs, so you may want to pack light.
Location Smelled like a strip club, tvs in the hallways, a kids shoe in my bed (guess they don't clean), phones didn't work, wrong wifi password and no hot water.
Location was great, hotel looks good from the outside Wi-fi did not work at all during my stay. Hot water took forever to come on. I don't think they bothered making breakfast in the morning because not many people were staying there. Mediocre
Hotel was clean and nice, although the sink was very show to drain. Property owner used a master key to enter or room while my wife was there alone. He did not wait for her to answer the door. Very disconcerting.
I liked the convenient location. Not only was I close to family I was visiting but being centrally located in downtown Leonardtown was nice. The price for our stay was a decent rate for the four days and three nights we stayed. The wifi was horrendous. It only worked one night. My boyfriend needed wifi in order to work while we were on vacation and was unable to do so in the hotel. The breakfast was too basic and stale. As a mother I feel there should have been more fresh fruit options and better selection of pastries other than week old muffins and bagels. The staff was friendly and got us what we needed, however they were always on their cell phones. The staff also threw out things that were not theirs to throw away when they cleaned the room, such as my sons toothbrush holder. The shower ran cold or took forever to heat up.
The location is nice, with several cafes, bars, and local attractions within walking distance. Overall the room and common areas were adequately clean. The main problem I encountered was the water. The hot water, depending on the morning, ranged from inadequate to non-existent. Even after running the shower for ten minutes and then spending five more minutes in a cold shower, there was no noticeable improvement in the temperature. After the first morning, I brought this to the attention of multiple staff members, each of whom said that this was normal, and that even if I changed rooms there was no guarantee that I would have a better experience. The solution I was given was to wake up early and let the water run for a while. I'd understand if it took a few minutes to heat up the pipes, but the expectation for me to wake up an extra half hour or so earlier than usual just to get luke-warm water is just absurd for a hotel. While most of them were at least apologetic, it did not seem like there was any intention of fixing the issue. A couple of them said it was a problem with the city water, which made no sense since it was a temperature problem, not a pressure problem. Furthermore, the cafe right across the street had scalding hot water, so I find it hard to believe any city water-related issue would only affect the hotel building... Sounds like management was putting the employees in the awkward situation of making up excuses for a problem they weren't willing to acknowledge. If it weren't for that issue and the apathy that accompanied it, I probably would have had an enjoyable stay. Instead, I would recommend against staying here. Yeah, they're kind of the only place in town, but next time I come down here I'll gladly rent a car and drive the extra 10-15 minutes to one of the other nearby hotels.
I've stayed here several times and am never disappointed! The hotel room is always exceptionally clean with an ample supply of towels. My bed is always comfortable with better than average pillows. It's nice and quiet too! The hotel is located in the Leonardtown Square, so there are several cafes and restaurants within a block or two. I've always had a pleasant experience with the front desk staff. For the price and location, the Executive Inn can't be beat!! Nothing
the bed toilet broke down..bathroom a little dirty
Rooms are big an clean. No gym. No what or dryer inside. No full breakfast.
How nice the rooms were and how friendly the staff was. How the staff smokes. How small the sink and shower are, horrible for tall people.
Clean Requested a cot because the room description listed a couch which was not there, and was told they didn't have any available. Only after saying we would have to leave because we needed somewhere for the other person to sleep did a cot suddenly become avai
The location is very advantageous for our needs. Changed to a completely non-smoking establishment. Hot breakfast items (bacon, eggs, waffles) have been eliminated.
I liked the room we got with the jacuzzi.an somewhat the view. I did not like some of the staff. I left my room for a few mins came back one of the house keepers went into my room an went thru my stuff! My husband an I feel very violated an disrespected. One of the managers kept harasing me.
Location The room smelled of smoke. The staff admitted that they were aware, but there were no rooms that I could nice to as they were full. There was hair in the bathroom sink, toilet seat, shower, and bathroom floor. Room lighting was dull
We were very, very pleased with this motel. The location was very nice as my wife likes to toke photos. The room was very comfortable. I enjoyed the breakfast. The staff was nice and friendly. It would be nice to go back there sometime. We enjoyed our visit there.
The staff is great. No
Good price - quality balance
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