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Passenger van |
Commercial |
6 locations in Madison
Filters
Reviews
10.0 Wonderful
Jan 2021
Pros:
Staff excellentCons:
Cost10.0 Wonderful
Apr 2019
Pros:
Great staff. Fine car. Great way to goCons:
N/A2.0 Poor
Dec 2017
Pros:
Can’t say one positive thing.Cons:
My car was supposed to be ready for pick up at 9am. They called me at 8:30am and said they have no car for me till between 12 and 1. 12:00 I called and they said they wouldn’t have anything till after 1pm. They said they would call me as soon as a car was available. They never called. I had to rent from Hertz instead. I will never try to rent from them again.10.0 Wonderful
Mar 2017
Pros:
Convenient location. Friendly service. Car was clean. Helped me buy a car.Cons:
Everything was good.9.6 Wonderful
Aug 2016
Pros:
Good assistance from employees3 locations in Madison
Filters
Reviews
10.0 Wonderful
May 2021
Pros:
Yes8.0 Very good
Apr 2021
Pros:
Comfort of the automobile, cleanliness of the interior ease of pickup and drop off of vehicleCons:
I feel that my final receipt given to me after returning the vehicle, with no issues, should reflect the return of my $200 deposit2.0 Poor
Jul 2020
Cons:
I was given the run around during pick up!!!!! Didn’t even get to get the vehicle, because of some discriminatory practices it seems!! I will NEVER attempt to use Hertz again!!!!!4.0 Mediocre
Dec 2018
Cons:
My dad works for the company and he told me I wouldn’t need to have the $200 hold on my bank account. But they refused to wave the fee. Iv been renting cars for a while with other companies and not had this issue. I’m an actress, comedian and was going to A set. My fiancé and I only have one vehicle. We where trying to make sure he could do what he needed for his job so I could do what I needed for mine. And I wasn’t willing to have $200 held. Although Iv been in the entertainment business my whole life I stepped away for a little while for my other career (Holistic practitioner, Ayurvedic practitioner, life coach, medical massage). Now back Iv been making a strong name for myself in entertainment. Iv been casted in a major film project as well as commercials, modeling gigs and will even be at performing at an award ceremony next year. Iv never had any car rental company charge my card due to damages or whatever. I even asked if they spoke to my dad who works with Hertz, ( hesworked for hertz for 7 years) and got his card for the security. They wouldnt help. Nor suggest a solution. It was ether let them hold my money For unforeseen incidences or figure something else out. So I cancelled my rental and had to cancelthe insurance I purchased just for that one day. You guys need to figure out a better way to rent out vehicles to people who chose not to have a credit card. Maybe another type of insurance that's $30 to cover those types of cases. Something to help people like me who are trust worthy, no credit card, not wanting a $200 hold that won't fall off for 18 days....... And yes it is held for that long. I know cause IV had to do it before. Have a happy holiday and stay blessed. Lauren PS. I won't ever try to use your rentals again nor will I suggest it to my network of people. I just want to rent from you guys cause my dad works there and wanted to stay in the family. But I won't make that mistake again.2.0 Poor
Sep 2018
Pros:
The make and model of the carCons:
The car smelled like a joke and wasn't cleaned out properly. There were old rental agreements in the glovebox2.0 Poor
Apr 2018
Pros:
nothingCons:
received call morning of my rental date to be told they had no cars available,would have no cars and next time to call local store to rent then was told I would have to contact national hertz to get my deposit refunded. don't need this hassle ! never againOne location in Madison
Filters
Reviews
4.0 Mediocre
Feb 2021
Cons:
The car was in the worst condition of any rental car I’ve ever had. It was dented, scratched, and dirty. I’m sure this didn’t have anything to do with Kayak, but perhaps Budget. The lot where I picked up it was very disorganized as well. I will not use Budget again unless they are the absolute only option.10.0 Wonderful
Mar 2020
Pros:
staff was great. car worked out great too. much more efficient than my normal car.7.6 Good
Dec 2019
Pros:
Drop off staff was excellent!Cons:
Upon arriving to pick up my vehicle, there were none available and I was told that it was possible I wouldn’t get a car which could have resulted in a disaster for my trip. Luckily enough cars were returned on time for me to get mine.6.8 Okay
Dec 2018
Pros:
The car drove and was appointed well.Cons:
It reeked horribly of smoke.6.0 Okay
Dec 2016
Cons:
In both locations you were poorly staffed, one person to be exact. We were constantly interrupted by that person having to answer the phone while trying to wait on me. It made picking up and dropping off a real chore! I felt sorry for both employees as it was clearly not THEIR fault.10.0 Wonderful
Dec 2015
Pros:
Great customer service at the Budget Rental in Athens, GA!Along with a 10 passenger van, rental companies in Madison offer 7 passenger vans.
Pick-up location | Madison |
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Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |