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location is perfect it would be nice if they offered free breakfast paying extra for parking
Wonderful and welcoming staff. Great location right on the square..
Very friendly and accommodating staff. Nice exercise room. Good location for walking into Madison for shops and restaurants. Nice to have the shuttle to and from the airport.
The location to entertainment and attractions. Food was excellent.
Location and proximity to the event I was attending. The Wisconsin Ironman was held at the Menona Terrace and this was a short five minute walk to the event. Service and accommodations were top notch. Underground Parking was sparse and tight given I drive a full size vehicle. Managed to find parking but if there are any drawbacks on this hotel, this is all I could find.
Mostly clean room. Great location. Walk to Capitol, restaurants, and shops. Parking was easy. Attached to a Starbucks. Loud parties on the same floor. Loud security breaking up parties. Hallways smelled like marijuana. Pillows and mattress were overly soft. Didn't get a restful night's sleep. View was of one side of the Capitol and a gravel rooftop.
Staff was very friendly and eager to please. Our room wasn't ready when we arrived so they upgraded at no charge. Beautiful building. Cannot recommend highly enough.
Great Lake view
We left an item in the room, called within hours but they were not helpful in retrieving the item. Very disappointed that they could not have made a little more effort in returning the item (it was not valuable, but was sentimental).
Clean room, great location and views, conscientious staff. Limited cable options, unnecessary housekeeping occurred/disturbed when not requested.
Beautiful view!!!! Amazing location Convenient restaurant on site with overall delicious food Room humid, even with A/C on Weak water pressure in shower
Dining choices and the university are within easy walking distance. The staff is very accommodating. I wish they had told me before we made the reservation that parking costs $18.00 per day. Hot water after running faucet for a full five minutes on upper floors.
Great location, room, friendly staff and really appreciated hotel shuttle.
Friendly staff. Clean. Gorgeous view. Delicious breakfast overlooking the water. Sheridan has more comfortable beds for less than half the price.
Funny how the other negative review I read came true. We had a reservation for a lake view and when we checked in we had to walk to another building only to find a view not of the lake but of a parking area and garbage bins. It took them 30 minutes to gets a room with a view of the lake as printed on our reservation. Make sure it is all set when you check in. Bed was uncomfortable and linens were not luxury linens. Once we got the kind of room promised on our reservation, we discovered the main ventillation system was located on the lake side of the building (really?!) and even though we were five stories above it, we couldn't open our window without hearing it. Also, room air conditioning blew right towards the bed. I love sleeping in a colder room, but constant moving cold air isn't pleasant. This hotel needs some management and property attention. Too bad because Madison is a nice town and deserves better.
Cordial, helpful staff. Prime location right on the lake. Beautiful rooms with great amenities. Pricey - you're paying a premium price, though you do get what you pay for!!!
The hotel is configured with parking floors the lobby and guest rooms, making it easier for those with luggage The breakfast arrangement as excellent, as was the food. The rooms are unusually comfortable and well-equipped. Our room was not ready when we arrived, even though it was 4PM.
We had a more compact room this time which was still comfortable, the only inssue was the bed was positioned opposite the air vent and would blow directly on you each time the thermostat clicked on.
I really enjoyed staying at the Hampton downtown. It was a nice hotel that met our needs. I did not enjoy the parking. Only one car per room is allowed to park in the lot
More than anything else, the staff was outstanding - kind, helpful, friendly, polite! Also the location is fantastic and the breakfast was actually delicious.
Incredibly friendly staff, super clean rooms/halls/building, beautiful view of the city! Construction going on right in front of the building, outside of the room, made it impossible to sleep. Would have like to have known ahead of time but not the hotels fault.
Best Hampton Inn I have ever stayed at. Bar and restaurant at hotel.
Staff was great. Very accommodating and always greeted us with a friendly atmosphere.
The staff welcomes you with a smile and a delicious fresh baked choclate chip cookie. They think ahead by supplying several tokens when parking your car, so that you can go in and out without having to ask for more tokens each time time you want to leave the parking lot. The hotel looks modern yet warm. The rooms have a sufficient size, are not noisy at all and the beds slept comfortable. It's located at a few minutes walking distance from the action at State Street. The business center of the hotel is very easy to use for printing a boarding pass for example and throughout the hotel there is free WiFi. Good value for your money!!
Staff very friendly and helpfull, room absolutely clean, ideal location for business in the State Street area
The customer service is great!!!
I was on a business trip to Madison - it was very convenient, comfortable and staff were helpful, courteous and attentive. It was fine.
Location, it is right on the square. I wish they had room service but the bar was accommodating with to go food. I did rebook for May.
This guest did not leave comments about this hotel.
Great location with very comfortable newly remodeled rooms. Front desk agent wasn't overly friendly. No mirrors in main portion of room--only in bathroom.
Right on the Capitol square, the location is great! The staff is very friendly and helpful. My only complaint would be the size of the room. It was a little cramped for two people but the price was decent for what you get.
Excellent location to visit the university. Nice lobby and Portage Pi is great. Nice vibe. Clean rooms. Would stay again. Location and nice hotel outweighs the noise at night. Room was hot so we opened the windows to sleep comfortably. However, the noise from the street was very loud until well into the early hours of the morning. So we had to be hot or have loud noise. Kept the windows open all of second day to cool down room so we could keep windows closed at night. That was better.
The Graduate was amazing - Great service Great soaps/snacks/etc Clean Comfy bed Fast hot water Water pressure in the shower was low, but otherwise great
Very comfortable. Easy access to downtown's best. Sparerib pie for breakfast. Looking forward to returning. Heavy rain kept us from enjoying the beautiful rooftop lounge.