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It was a nice hotel - the bathroom was nice, the sleeping space was comfortable. I felt safe in the hotel area.
The location of the hotel is excellent in relation to the city centre. Lots of noisy building work going on close to the hotel.
Great loocation, and good value Front desk clerk rude, person who got us sandwich in the lounge very rude, and paking information confusing
Location of hotel was great, very central to everything we wanted to do. Staff extremely helplful and friendly . We had a very good sized room and the overall cost was excellent value for money.
It is a nice modern, clean and up to date hotel that is ideal to visit the city of Malaga
Location, cleanliness, staff, easy to get to from the airport Nothing
Very nice and comfortable room. Very kind and available staff. Free minibar. Close to the city center. They are missing transportation to the airport. Breakfast should be included with those 4stars high rates.
Central convenience to Malaga Be aware that they are rebuilding the 3rd & 4th floors of the hotel. There is lots of noise during working hours and a crane over the roof top pool! If you just use the hotel for a base its not a big issue but can be annoying.
I was impressed by the friendliness and efficiency of the staff, particularly on Reception. I had a slight problem when paying my bill. Was being overcharged but the bill was adjusted to my satisfaction.
the location of the hotel and the comfort of the room and it was esy to find
Location. Great for exploring the city. Was put in room at front of hotel looking onto the street despite requesting room with a view. When asked to change, it was a bit grudging and was put in smoking room that was small and poorly cleaned - dusty and also found sock of previous occupant under bedside table. But the view from the back of the hotel is brilliant. So, if possible, ask for room at back of the hotel on the fifth or fourth floor. Bathroom was spacious in comparison to the room. Breakfast was disappointing - very limited and poorly prepared hot food of any kind. Awful bacon and scrambled egg. Good on pastries (not my thing) but rest is mediocre.
The location (in the town center) and the hotel staff making your stay agreable!
Great location near restaurants,shops and historical venues. Good food. Rooms were clean and modern. Staff was very helpful. We asked for and were given interior rooms that were very quiet. No irons or ironing board in the room and when we were given one on request, it twice shorted out the electricity on our entire floor (which is probably why they're not in the rooms to begin with). They do have an ironing service in the hotel which we didn't use.
Grade A service and food
The street noise was neverending with people coming out of pub,clubs,refuse being collected, streets being hosed and tables and chairs being put out. We got no sleep.
The location is excellent and the quality also. Exceelent choice for a long weekend.
Cental, style modern,
Great location. The staff was very kind & helpfull (especially Miguel in the reception). Nice & clean room.
Great location. Larger than expected rooms, and bathroom. Very clean. Would have preferred a larger bed rather than two twins (on wheels) pushed together. Very small balcony, and pool.
Size of room, location, room design Noice from the street
Design, comfort, roof top pool area No films available on tv and small tv
i liked only two of the staff members. The beds were comfy. Showers were nice. Food was pretty good as were the prices of breakfast. The housekeeping and staff and laundry services were perfect. Too much money for what we got. Management is lacking. Pool is a bit too small. Got ignored in the dining area. Really loud construction right next to us on the street by us.
I have visited the hotel on a few occasions before and I would recommend its central location Reported broken hairdryer ( it smoked when plugged in) never replaced.Kettle in room broken replaced with another broken one.Towel rack in bathroom had screws hanging from wall.Hotel seemed to have a very low level of staff and so very not able to deal with guests as one would expect.I ordered poached eggs on final morning as breakfast for my wife and I. Eggs never arrived despite asking twice, was still charged 32 Euros!. I complained but no satisfaction given just empty "We are sorry". No rebate on breakfast charge though.
Location of the hotel only cable internet in rooms, should be wifi
I liked the comfort of the room, the excellent facilities, and the helpfulness and friendliness of the staff. I have no complaints.
The location and friendliness of front desk staff Extremely slow service in the bar, where we ate. The fact that the Atico bar was closed for a private function. The lack of a ramp at the front entrance with no staff to help with luggage, as we arrived.
The location is excellent
This is probably the best hotel in Malaga, and we were afforded one of the best rooms with a viev across the harbour. the location is perfect.
Our room was too hot, preventing us from sleeping well, and when we opened the window it was too noisy to sleep! When we complained we were told that the air conditioning was not available at that time of the year. We would not stay with you again in the hotel before checking that this was avaiable for the time we planned to be in Malaga.
It`s within easy reach of the main sites of interests and city facilities. It`s roof top swimming pool and restaurant are idyllic! It does not have its own garage but your car is parked by Hotel staff. A/C in the room was not efficient enough. In hot weather the room felt uncomfortably hot.
the fact that although the hotel was in the city centre it had a roof top pool so you could also s[end time relaxing and chilling out
complementary drinks in bar no internet, no dressing gowns no slippers no towels at the pool area all these things were offered prior to booking
Excellent location and spacious bedroom The bed was not very comfortable, old & creaky!!
Great hotel, very clean, original stylish decor. Red light district location. Red light district location - surrounded by sex shops.
good staff poor catering facilities
Nice hotel in a great location. Tastefully designed. Friendly staff. The front desk staff is not authorized to be helpful or to solve problems. We had an air conditioner that didn't work. We were given another room the next day with a bedside light that was out, a TV screen that was only shades of blue and the A/C in the new room was not much better the the first one. We were charged full price for all days in spite of the inconveniences.
Very clean, contemporary rooms and bathrooms seem new It seems as if all doors in the morning slam shut. It made for a restless morning. Service and helpfulness does not exist at this hotel.
Design, location. Matress
Very good hotel, comfort level very good. shower tended to pulse from hot to cool.
hotel design; room confort; breakfast included;
The central location and the peace and quiet. Its cleanliness and friendliness of staff. Lacked a cafeteria / bar for the evening after a day of sightseeing and / or shopping.
An inovative design, charm and quiet hotel
The hotel was nice, and our children enjoyed the bunk beds in the room.
Right in the centre a of Malaga and a real "shoppers heaven" also close to the cathedral and other attractions. Lovely jucuzzi baths which light up. Great showers. Having a lap top in the room was a bonus. We found the staff at reception quite helpful. There are no safety rails on the bunk beds. In general the beds are quite solid. Breakfast was not worth the money. Alternatively there are a couple of nice cafe's in the area. As the hotel is in a pedistrian zone your taxi will not be able to deliver you to the front door.
A boutique hotel, right in the centre of old Malaga...............excellent
Location was fantastic, rooms were very nice No swimming pool
We have booked to stay in a 'sister' hotel in Salamanca in September
Location was great, rooms very modern No swimming pool but we already knew that
Great room - good facilities. Bright, clean, modern and extremely comfortable.
Cleanlines of the hotel was excellent, breakfast good, Location is the best in Malaga. TV-rack was strange and inconvenient, you can easily break your toes with that. Wall rack would be much more convenient.
The hotel is modern and very nice. It even has a computer in every room with free internet access. It does not have a parking and the public parking (between 17-20 Euros per day) is 3-5 blocks from the hotel
everything. and in particular the ensuite jacuzzi in the bath coffee machine was,nt working for breakfast. a bit petty, i know
Close to the beach for outdoor activities, hotel gym and easy access to the centre. Free internet access is very dependent on where your room is located in the hotel. I had no connection ap 50% of the time.
location was excellent relative to the beach and restaurants; the staff was friendly and bi-lingual; continental breakfast was wonderful; hotel was clean and scent free. The timing of the room cleaning service was irregular, it was therefore impossible to plan your mornings/early afternoon... the sauna, jacuzzi and gym facilities were only available between 4pm to 10pm from mondays to saturdays, I wished they were available at my leisure.
Staff extremely helpful, friendly & efficient.
Spacious room and well maintained. Hotel Car Parking expensive. There is a public car park behind the hotel so probably much cheaper to park there yourselves.
Staff were excellent. Receptionists really friendly and helpful. Perfect location for the beach and only 10 minute walk to the main toursit cites and town centre.
Its proximity to the city centre. It was not sufficiently clear that parking was off street by the hotel porter
Apart from the location and the receptionist who was extremely professional and ready to help nothing else to mention. For a 4 stars hotel, the premises were poor, the bed for 2 people was 1.20m large! The ceiling had humidity spots and the smell in the room was not great. The air conditionning was making a lot of noise. Difficult to find and to access the hotel with the car.
the location of hotel is superb.it has amazing views and the staff are very helpful and friendly
the location was great, with an amazing view from our balcony
friendly staff a bit further from centre of town than I would have liked
Proximity to main shopping and dining area of Malaga Old Town. Staff shortage due to a holiday meant there was no restaurant, bar or room service.
The hotel central location
Convenient for access to airport.Excellent breakfast bar, and as we had to leave early for the airport, it was available a little earlier than usual enabling us to enjoy it before we checked out. Room quite small.
The location is perfect - and the local, personsalized feel is comforting, you sense you are staying in Malaga, not an airport. It feels like a City hotel for grown ups on a cultural holiday or interesting business-very nice The breakfast is extremely poor. Improve it with better bread, well made egg & bacon, fresh fruit and better coffee.
Central location Noisy Rooms, smell of fish cooking from the restaurant,even in the rooms
It's very central to Malaga and close to all services, clean and friendly
did not figure out the heating control which appeared easy but did not work as I thought it would, so I was cold all night.
really good beds!! and a for a not big big room it was a fair size bathroom with space !liked it! fill up the minibar,get some wine there too we are in spain!!! but instead it was a supermercado just next door!!so no complaints...!
great location No outside window
The best thing about this hotel is location, just 10 minutes walk from Malaga castles, city historical centre, and the beach. It is very nice and clean, it looks better in reality than in pictures:-) The staff was very nice, but they could speak more English. The hotel would be even better if they served breakfast.
Nice location. Small but convenient.
The position is strategic, next to the Plaza de Toros and few minutes from the center (even if you have to cross a noisy tunnel) The room is basic for a 3 star. The bathroom was not particularly clean and full of ants. I have seen much better 3 stars hotels...
Great location, very reasonable price and friendly staff. Looks like all rooms have balconies overlooking the port. Didn't replace shower gel, shampoo etc every day.
Location, price. Very easy to reach hotel by bus from airport. Bad smell in the room.
helpful staff, hotel within walking distance of city centre family room not available as booked so had to accept 2 seperate rooms with our 2 children. Bed in room broken and had to be resited further apart from family. Parking not secure with late night revellers entering car park and vomiting on vehicles.
clean room, acces to the internet and helpful receptionist had no hair dryer in the room and view from bedroom window..:(
Great comfort and location comparing to other hotels we've seen in Spain.
Good location in a central and very quite area. Cleaning room is set in the morning late and the early afternoon.
Good location, large room on top floor of the hotel, staff helpful, cleanliness good, small balcony A man in the breakfast bar recommended by the hotel was rude and "couldn't care less" so we only ate there once. There was a light from a fuse box (?) above the main door which shone in the bedroom all night, there was only one hairdryer in the hotel which my friend borrowed and had to return immediately. There were also ants on the bedside tables and in the bathroom. These were quite minor aggravations though.
Fresh hotel, fairly good location for shopping. Our room faced the main street outside and it was far from soundproof. In addition, as it was raining, the raindrops hit the arcroof of our window and it felt like sleeping beside a dripping bath-tap. When we told the hotel personnel about this it was no real interest in the subject.
Absolutely fantastic, 5* hotel excellent staff, we upgraded to Junior suite 101 ask for this if you want the perfect romantic break No coffee facilities in the room!
The Hotel, staff, room and location were all excellent. I liked the valet parking, nice touch. I had a room service meal one evening, it was very good, well priced and arrived quickly. I will definately stay here again. I'm being really picky here but newxt to the workdesk there is only one socket. l had to purchase an adaptor so that l could use my laptop and the desk lamp. The free WiFi connection always showed as 'poor' but the desk will always lend you an ADSL cable.
I thought the reception staff and the porters of this hotel were absolutely wonderful. They were exceptionally pleasant as well as being proud of their hotel and efficient. Our bedroom was on the first floor at the front of the hotel. Despite having double-glazed windows, it was dreadfully noisy. The street outside is very busy and the bay window in the bedroom seemed to draw the noise into the room in a way in which a normal window would not. It was a real nuisance and we were woken on and off throughout the night as well as early in the morning on each of the 3 nights we spent in the hotel.
every thing was perfect
Excellent location and efficient, friendly staff.
Excellent service from attentive staff and a very good buffet breakfast. The hotel is perfectly located in the centre of Malaga. Although there a lot of very good restaurants very close, sometimes a restaurant offering a full menu gives you the option of dining in.
central location, spacious rooms
The location of the hotel is perfect no gym
Location is fantastic, This is our second stay at the hotel in a junior suite which over looked the square. There is a 30 minute walk to the beach and you can stroll through a lovely park on route. Breakfast is on until 12 noon which means it is never crowded. The sound of chairs being scraped along the floor at breakfast on both stays we were above the breakfast room but it did not spoil our stay, we would stay at the hotel again.
excellent position in the heart of the city, wide, clean and super confortable room the stair at the entrance leading to the lift: if one has a lot of luggage is a bit unconfortable. However, as it is due to the fact that the hotel is in the very heart of the city, is a reasonable price to pay.
The proximity to the major sites in Malaga and of course its location right on Marques de Larios, one of the best places to shop while in Malaga! We also loved the roof terrace with the views of the cathedral and Alcazaba lit up at night.
I liked the boutique style and decor and good value/ breakfast up to 12 noon. Excellent location for shopping and beach and walking distance from the train station. Liked everything other than no shaver/toothbrush socket in bathroom.
Superb location and very stylishly furnished. Window faced directly onto wall which was about 1 metre away.
Beautiful Design. Delicious breakfast!
It was clean, the staff very nice and not expensive The room was really basic
The central location of the hotel was superb, with in walking distance of Malagas' main landmarks
Location, quiet, clean
Easy to find - well placed
The hotel room was clean The location is not so great if you are a woman traveling alone and want to be out in the evenings. The street the hotel is on is badly lid and the small resturants around are deserted with staff who stare and make you feel uncomfortable.
Staff very helpful, hotel cleanliness, location within Malaga. If you want 4star with all the bells and whistles and pay through the nose for them this is not for you.
Good location, cleaness, nice staff. They did not have breakfast at the hotel.
The location of the hotel in the middle of the city. It was also nice to have airconditioning and a bath. small room, no double bed, a very small table (you can not sit on the table with two persons), no view (walls)
central location, friendly staff Some noise from the street at night time
Very friendly and helpful staff, a very good location for central Malaga. It would have been nice to have a kettle in the room and for there to be breakfast facilities on site
Rooms nice and big, very comfortable. Fabulous buffet breakfast! A swimming pool would make this hotel 100% perfect!
staff were efficient and freindly and was in a good location - close to old centre and railway station
Clean, modern and comfortable.
The NH hotels maintain a good standard, I am happy to use NH in Den Haag and Malaga, as I know I will be well looked after
Internet should be free in every room, as it is in most hotels
Very pleasant, modern and elegant. Staff was friendly and helpful. We had a nice staying. Nothing to complain about.
The location, very close to the amenities The noise! You can hear everything from other rooms. And the facilities are very poor. There is not even a shower cap in the bathroom.
Location - Excellent but pricey breakfast
The excellent location, the comfortable, spacious room, the superb bathroom, the friendly staff (they let us keep our room for extra 4 hours when leaving), the cleanliness. Also the lovely Belem and other Christmas decorations, the wide choice of newspapers in the lobby (including ABC) etc etc Lack of coffee/tea-making facilities
Excellent value for money. Very central for city. Comfortable room and I loved the unusual, modern artwork in every area of hotel. The staff were exceptionally friendly and helpful.
Hotel well run and in a great location for a city break. Staff do not speak much English but were very helpful and pleasant. Single rooms were very small and bed was as small as they come! But very nice shower bathroom so overall good for just a short stay.
Location of hotel Cleanliness of hotel The guy working the night shift was very co-operative and pleasant, he helped us with a minor problem in the room and he suggested places to eat out. We encountered three members of staff during our visit, two of them very pleasant and attentive to our requests. The girl working the desk when we checked out was dismissive to the point of bordering on rude.
Very convenient position. Very unusual design - exciting place to stay in.. Good facilities. Breakfasts could be better and in a better room.
Central location. Would like to have had a room which didn't face on to the street as the street was noisy.
very convenient for the most interesting part of the old city and within walking distance of the most important historical and cultural sites; a wide choice of bars and restaurants close by, and a characterful cocktail bar just across the street! the street is very busy almost all the time, so it was noisy during the early hours of the morning, making sleep difficult
not a lot I had thought it would be an unusual place to stay, from having seen the photos on the Internet. However, when I was there in person, I found the whole place had a seedy and tacky feel. The art hanging all over the hotel was very poor. Combined with the red bedcovers and the burn hole in one of them from a cigarette, we did not really enjoy our stay. Also, the wall was paper thin between us and the room next door. Finally, the holder for holding up the shower head was broken, which was a bit annoying, but as we were only staying for the one night and were tired, we didn't bother to complain.
Location Location to my friends apartment No windows in the room to the outside made my wife feel 'closed in' or clausterphobic.
The decor It was so noisy we could not sleep well - this is the reason I wouldn't recommend it . There may have been quieter rooms at the back of the hotel - we were on the street