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Great room - good facilities. Bright, clean, modern and extremely comfortable.
Location was fantastic, rooms were very nice No swimming pool
everything. and in particular the ensuite jacuzzi in the bath coffee machine was,nt working for breakfast. a bit petty, i know
A boutique hotel, right in the centre of old Malaga...............excellent
Cleanlines of the hotel was excellent, breakfast good, Location is the best in Malaga. TV-rack was strange and inconvenient, you can easily break your toes with that. Wall rack would be much more convenient.
Right in the centre a of Malaga and a real "shoppers heaven" also close to the cathedral and other attractions. Lovely jucuzzi baths which light up. Great showers. Having a lap top in the room was a bonus. We found the staff at reception quite helpful. There are no safety rails on the bunk beds. In general the beds are quite solid. Breakfast was not worth the money. Alternatively there are a couple of nice cafe's in the area. As the hotel is in a pedistrian zone your taxi will not be able to deliver you to the front door.
We have booked to stay in a 'sister' hotel in Salamanca in September
The hotel was nice, and our children enjoyed the bunk beds in the room.
Location was great, rooms very modern No swimming pool but we already knew that
The hotel is modern and very nice. It even has a computer in every room with free internet access. It does not have a parking and the public parking (between 17-20 Euros per day) is 3-5 blocks from the hotel
I thought the reception staff and the porters of this hotel were absolutely wonderful. They were exceptionally pleasant as well as being proud of their hotel and efficient. Our bedroom was on the first floor at the front of the hotel. Despite having double-glazed windows, it was dreadfully noisy. The street outside is very busy and the bay window in the bedroom seemed to draw the noise into the room in a way in which a normal window would not. It was a real nuisance and we were woken on and off throughout the night as well as early in the morning on each of the 3 nights we spent in the hotel.
every thing was perfect
Absolutely fantastic, 5* hotel excellent staff, we upgraded to Junior suite 101 ask for this if you want the perfect romantic break No coffee facilities in the room!
Fresh hotel, fairly good location for shopping. Our room faced the main street outside and it was far from soundproof. In addition, as it was raining, the raindrops hit the arcroof of our window and it felt like sleeping beside a dripping bath-tap. When we told the hotel personnel about this it was no real interest in the subject.
The Hotel, staff, room and location were all excellent. I liked the valet parking, nice touch. I had a room service meal one evening, it was very good, well priced and arrived quickly. I will definately stay here again. I'm being really picky here but newxt to the workdesk there is only one socket. l had to purchase an adaptor so that l could use my laptop and the desk lamp. The free WiFi connection always showed as 'poor' but the desk will always lend you an ADSL cable.
Central convenience to Malaga Be aware that they are rebuilding the 3rd & 4th floors of the hotel. There is lots of noise during working hours and a crane over the roof top pool! If you just use the hotel for a base its not a big issue but can be annoying.
Very nice and comfortable room. Very kind and available staff. Free minibar. Close to the city center. They are missing transportation to the airport. Breakfast should be included with those 4stars high rates.
It was a nice hotel - the bathroom was nice, the sleeping space was comfortable. I felt safe in the hotel area.
Location of hotel was great, very central to everything we wanted to do. Staff extremely helplful and friendly . We had a very good sized room and the overall cost was excellent value for money.
Location. Great for exploring the city. Was put in room at front of hotel looking onto the street despite requesting room with a view. When asked to change, it was a bit grudging and was put in smoking room that was small and poorly cleaned - dusty and also found sock of previous occupant under bedside table. But the view from the back of the hotel is brilliant. So, if possible, ask for room at back of the hotel on the fifth or fourth floor. Bathroom was spacious in comparison to the room. Breakfast was disappointing - very limited and poorly prepared hot food of any kind. Awful bacon and scrambled egg. Good on pastries (not my thing) but rest is mediocre.
I was impressed by the friendliness and efficiency of the staff, particularly on Reception. I had a slight problem when paying my bill. Was being overcharged but the bill was adjusted to my satisfaction.
the location of the hotel and the comfort of the room and it was esy to find
It is a nice modern, clean and up to date hotel that is ideal to visit the city of Malaga
Great loocation, and good value Front desk clerk rude, person who got us sandwich in the lounge very rude, and paking information confusing
The location of the hotel is excellent in relation to the city centre. Lots of noisy building work going on close to the hotel.
The location and friendliness of front desk staff Extremely slow service in the bar, where we ate. The fact that the Atico bar was closed for a private function. The lack of a ramp at the front entrance with no staff to help with luggage, as we arrived.
Excellent location and spacious bedroom The bed was not very comfortable, old & creaky!!
Our room was too hot, preventing us from sleeping well, and when we opened the window it was too noisy to sleep! When we complained we were told that the air conditioning was not available at that time of the year. We would not stay with you again in the hotel before checking that this was avaiable for the time we planned to be in Malaga.
It`s within easy reach of the main sites of interests and city facilities. It`s roof top swimming pool and restaurant are idyllic! It does not have its own garage but your car is parked by Hotel staff. A/C in the room was not efficient enough. In hot weather the room felt uncomfortably hot.
The location is excellent
This is probably the best hotel in Malaga, and we were afforded one of the best rooms with a viev across the harbour. the location is perfect.
complementary drinks in bar no internet, no dressing gowns no slippers no towels at the pool area all these things were offered prior to booking
Location of the hotel only cable internet in rooms, should be wifi
the fact that although the hotel was in the city centre it had a roof top pool so you could also s[end time relaxing and chilling out
I liked the comfort of the room, the excellent facilities, and the helpfulness and friendliness of the staff. I have no complaints.
Great location. The staff was very kind & helpfull (especially Miguel in the reception). Nice & clean room.
Great location near restaurants,shops and historical venues. Good food. Rooms were clean and modern. Staff was very helpful. We asked for and were given interior rooms that were very quiet. No irons or ironing board in the room and when we were given one on request, it twice shorted out the electricity on our entire floor (which is probably why they're not in the rooms to begin with). They do have an ironing service in the hotel which we didn't use.
Grade A service and food
I have visited the hotel on a few occasions before and I would recommend its central location Reported broken hairdryer ( it smoked when plugged in) never replaced.Kettle in room broken replaced with another broken one.Towel rack in bathroom had screws hanging from wall.Hotel seemed to have a very low level of staff and so very not able to deal with guests as one would expect.I ordered poached eggs on final morning as breakfast for my wife and I. Eggs never arrived despite asking twice, was still charged 32 Euros!. I complained but no satisfaction given just empty "We are sorry". No rebate on breakfast charge though.
Design, comfort, roof top pool area No films available on tv and small tv
The location (in the town center) and the hotel staff making your stay agreable!
Great location. Larger than expected rooms, and bathroom. Very clean. Would have preferred a larger bed rather than two twins (on wheels) pushed together. Very small balcony, and pool.
i liked only two of the staff members. The beds were comfy. Showers were nice. Food was pretty good as were the prices of breakfast. The housekeeping and staff and laundry services were perfect. Too much money for what we got. Management is lacking. Pool is a bit too small. Got ignored in the dining area. Really loud construction right next to us on the street by us.
Size of room, location, room design Noice from the street
Cental, style modern,
The street noise was neverending with people coming out of pub,clubs,refuse being collected, streets being hosed and tables and chairs being put out. We got no sleep.
The location is excellent and the quality also. Exceelent choice for a long weekend.
Staff were excellent. Receptionists really friendly and helpful. Perfect location for the beach and only 10 minute walk to the main toursit cites and town centre.
the location of hotel is superb.it has amazing views and the staff are very helpful and friendly
Staff extremely helpful, friendly & efficient.
Its proximity to the city centre. It was not sufficiently clear that parking was off street by the hotel porter
Spacious room and well maintained. Hotel Car Parking expensive. There is a public car park behind the hotel so probably much cheaper to park there yourselves.
the location was great, with an amazing view from our balcony
location was excellent relative to the beach and restaurants; the staff was friendly and bi-lingual; continental breakfast was wonderful; hotel was clean and scent free. The timing of the room cleaning service was irregular, it was therefore impossible to plan your mornings/early afternoon... the sauna, jacuzzi and gym facilities were only available between 4pm to 10pm from mondays to saturdays, I wished they were available at my leisure.
Apart from the location and the receptionist who was extremely professional and ready to help nothing else to mention. For a 4 stars hotel, the premises were poor, the bed for 2 people was 1.20m large! The ceiling had humidity spots and the smell in the room was not great. The air conditionning was making a lot of noise. Difficult to find and to access the hotel with the car.
Close to the beach for outdoor activities, hotel gym and easy access to the centre. Free internet access is very dependent on where your room is located in the hotel. I had no connection ap 50% of the time.
friendly staff a bit further from centre of town than I would have liked
excellent position in the heart of the city, wide, clean and super confortable room the stair at the entrance leading to the lift: if one has a lot of luggage is a bit unconfortable. However, as it is due to the fact that the hotel is in the very heart of the city, is a reasonable price to pay.
Superb location and very stylishly furnished. Window faced directly onto wall which was about 1 metre away.
Beautiful Design. Delicious breakfast!
Excellent service from attentive staff and a very good buffet breakfast. The hotel is perfectly located in the centre of Malaga. Although there a lot of very good restaurants very close, sometimes a restaurant offering a full menu gives you the option of dining in.
The location of the hotel is perfect no gym
Location is fantastic, This is our second stay at the hotel in a junior suite which over looked the square. There is a 30 minute walk to the beach and you can stroll through a lovely park on route. Breakfast is on until 12 noon which means it is never crowded. The sound of chairs being scraped along the floor at breakfast on both stays we were above the breakfast room but it did not spoil our stay, we would stay at the hotel again.
I liked the boutique style and decor and good value/ breakfast up to 12 noon. Excellent location for shopping and beach and walking distance from the train station. Liked everything other than no shaver/toothbrush socket in bathroom.
The proximity to the major sites in Malaga and of course its location right on Marques de Larios, one of the best places to shop while in Malaga! We also loved the roof terrace with the views of the cathedral and Alcazaba lit up at night.
Excellent location and efficient, friendly staff.
central location, spacious rooms
Nice comfortable room and bathroom....easy access to picasso and shopping Walls were a bit thin .. we could hear our neighbours talking and people in the corridor.....staff on our shift not very well informed on local activities I.E. where to find music and other.....difficult bringing case up entrance stairs.
cleanliness of my room They speak only spanish....
Cleanliness, location and friendly staff
The location of the hotel was ideal for the shopping area ,just a short walk to restraunts bars etc and great for bus service to airport. No interaction from staff on reception either on arrival or departure. Very helpful however when approached for directions/ tourist info /bus routes etc
Nice big rooms. Good location.
very good location , good b'fast , hotel staff were very friendly and helpful.
Very convenient for town centre, polite staff. good breakfast
Location in the centre of Marbella. Noisy, old, badly kept. The beds are very poor.
room was clean and comfortable, bathroom was very good. breakfast choice was excellent.
The hotel was lovatede very central in Malaga Som annaing disturbance fra other guests - the walls wasn't very soundproof
Good central location. Ideal for shopping and for visiting museums and cultural sites. Good value for money. Breakfast time can be very busy and free tables can be hard to find. Quality of coffee very poor but overall breakfast good.
good staff poor catering facilities
Very clean, contemporary rooms and bathrooms seem new It seems as if all doors in the morning slam shut. It made for a restless morning. Service and helpfulness does not exist at this hotel.
hotel design; room confort; breakfast included;
The central location and the peace and quiet. Its cleanliness and friendliness of staff. Lacked a cafeteria / bar for the evening after a day of sightseeing and / or shopping.
Nice hotel in a great location. Tastefully designed. Friendly staff. The front desk staff is not authorized to be helpful or to solve problems. We had an air conditioner that didn't work. We were given another room the next day with a bedside light that was out, a TV screen that was only shades of blue and the A/C in the new room was not much better the the first one. We were charged full price for all days in spite of the inconveniences.
Great hotel, very clean, original stylish decor. Red light district location. Red light district location - surrounded by sex shops.
Very good hotel, comfort level very good. shower tended to pulse from hot to cool.
Design, location. Matress
An inovative design, charm and quiet hotel
The location, very close to the amenities The noise! You can hear everything from other rooms. And the facilities are very poor. There is not even a shower cap in the bathroom.
staff were efficient and freindly and was in a good location - close to old centre and railway station
Clean, modern and comfortable.
The excellent location, the comfortable, spacious room, the superb bathroom, the friendly staff (they let us keep our room for extra 4 hours when leaving), the cleanliness. Also the lovely Belem and other Christmas decorations, the wide choice of newspapers in the lobby (including ABC) etc etc Lack of coffee/tea-making facilities
Location - Excellent but pricey breakfast
Very pleasant, modern and elegant. Staff was friendly and helpful. We had a nice staying. Nothing to complain about.
Internet should be free in every room, as it is in most hotels
The NH hotels maintain a good standard, I am happy to use NH in Den Haag and Malaga, as I know I will be well looked after
Rooms nice and big, very comfortable. Fabulous buffet breakfast! A swimming pool would make this hotel 100% perfect!
We stayed at Room Mate Valeria for our honeymoon last month and had a wonderful time. The room was beautiful and the bed was incredibly comfortable. The staff was always extremely helpful and friendly. The rooftop bar was great and a nice option to come back to at the end of the day. The location of the hotel was also perfect - walking distance to everything, right across the street from the water, right near the bus station, etc. - but was also relatively quiet at night. We would highly recommend this hotel to any travelers!
close to the centre and to the beach, clean and convenient room. noise from the street
Good location and nice breakfast in the cafe. Room was ok. Smelly internal bathroom with no extractor. Shower was just a tried old shower attachment with zero water pressure.
Great location so we could get out and see the City right where all the people were hanging out. We felt like we got to see the real city not just the tourist parts. No, we felt quite at home.
It was our second visit. It is excellent value for the money and is more like a 3 star hotel. The staff are friendly and helpful and the location is excellent.
convienent location to city bed was a bit small but adequate
Good location, cleaness, nice staff. They did not have breakfast at the hotel.
Staff very helpful, hotel cleanliness, location within Malaga. If you want 4star with all the bells and whistles and pay through the nose for them this is not for you.
The central location of the hotel was superb, with in walking distance of Malagas' main landmarks
Very friendly and helpful staff, a very good location for central Malaga. It would have been nice to have a kettle in the room and for there to be breakfast facilities on site
The hotel room was clean The location is not so great if you are a woman traveling alone and want to be out in the evenings. The street the hotel is on is badly lid and the small resturants around are deserted with staff who stare and make you feel uncomfortable.
central location, friendly staff Some noise from the street at night time
The location of the hotel in the middle of the city. It was also nice to have airconditioning and a bath. small room, no double bed, a very small table (you can not sit on the table with two persons), no view (walls)
Location, quiet, clean
It was clean, the staff very nice and not expensive The room was really basic
Easy to find - well placed
The weekend deal was good, including a bottle of cava and late check out, breakfast served in the room for an extra small charge. Wonderful for a lazy romantic wake up. Good location, walking distance from El Corte Ingles and also pubs and clubs. It is difficult to find if you drive there. Call the hotel for indications as the main door is in a pedestrian road. Parking not included in the deal, but easy parking available outdoors.
The service was excellent ,, food was great . I love the location is right in center of Malaga great commute . Ppl are polite I have nothing negative to say about the hotel . It was just great.
We stayed for two nights for mini break and the hotel was spot on. The hotel was very clean and the staff were friendly and helpful. The 15min walk to the beach is lovely, however there are not many bars on the sea front! The bedroom was adequate and clean with great freebies including a toothbrush and shoe shine! Don't turn left out of the hotel, you'll walk for miles and see nothing. Always turn right!
Centrally placed hotel in quiet sorrundings, offering good value for the money. Had it been cheaper and still offering the quality I wouldn't have discussed that for long ;o)) No
not enough information about the surrounding area if like us you use malaga as abase .
Absolutly perfect place, 1 minute walk from train station, 5 minute walk to centre. Rooms should be little bit bigger (for two persons), but this is something you can accept if you just sleep at the hotel. It should be problem if you stay for more than a week.
the room was very comfortable the personnel was not able to help us a lot in regards to travel and sight-seeing information.
Room size Location
Very friendly staff at reception. Room very clean with good view over the city. We had the superior room with "terrace" which was really just a ledge.All in all good central hotel close to bus/train stations.Good value for money with excellant breakfast. Close to historic centre of Malaga. Only stayed one night so cannot comment to restauants etc.
The hotel was close to the port which suited us as we were going on a cruise. The hotel was very clean, staff pleasant and helpful and the jacuzzi bath was a bonus. Location was only about 10 minutes walk from shopping areas. It would have been nice to have a view from a window but for one night it wasn't a problem and we had no problem with noise.
Great for overnight stay following cruise. Handy for Malaga Port and rail link to airport. Very satisfied :-) There wasn't anything we didn't like. It was just what we hoped it would be so we were very pleased with our choice.
nice and clean hotel, pretty atmosphere , on walking distance from the city-center, good price/quality