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We enjoyed the spa and the attentive staff.Please write at least 15 words Valet
the bed was very comfortable charge of $25 resort fee.
Very nice decor in room and everywhere. Staff is friendly and helpful. Nice view of Monterey Bay from lobby and lower level lounge. WI-FI is free and works well. Expensive! Breakfast not included, 10% extra tax, and $25 extra for 2 queen beds instead of the default 1 king size bed. Only one night table. Parking is valet only, front bumper came back with a dent. I prefer to self-park. Getting my car back took 10 to 30 minutes. Driver expects to get a tip each time. There is a spa but it is not free. Someone placed a couple of calls from our room, I had to prove they were not mine.
Beautiful hotel, great location. Comfortable beds. Rooms need maintenance. Lock didn't work and needed to be replaced. Phone wasn't working properly.
Staff The price!
Geat ocean view , nice evening music , the staff was helpful , we love the restaurant , we love the valet parking . and the price of the room includes it The price of the ocean view rooms is very expensive , and it doesn't include the breakfast
Rooms are beautiful. Vanity makeup area to get ready in, and spacious shower. Bed was extremely comfortable, almost the same as my bed from home. Staff had superb customer service skills and went above and beyond to make our stay easier. Rooftop sun deck gives amazing views down the coast from a jacuzzi! Would definitely come back again. Nothing!
Excellent customer service by all staff.
View was AMAZING! Bed and pillows were sooo comfortable! Bathroom was beautiful! Everyone was so friendly and went above and beyond! The room came with robes which is a plus, but they were very itchy so I didn't end up using it.
This place is amazing. Although ostensibly it doesn't look over the top, it is a quietly classy place. Our receptionist, Tiana, helped us throughout our stay and she is the sweetest and most accommodating representative (although everyone we met just went over the top, from the concierge to the bellhops to Ryan the cars concierge). The rooms are huge. They easily fit all of the stuff for our 8 month old with tons of room to spare. His packnplay was no issue at all. Everything is very clean and it was quiet and relaxing. We ordered room service , and it was pricey as expected, but the food was DELICIOUS! I doubt we would have found better food elsewhere - the crab cake Eggs Benny was delicious! We checked out and had our car brought around (valet parking is surprisingly included in the resort fee) and Ryan, our car concierge , told us if sightseeing (we were headed to the aquarium), to feel free to leave the car there, no problem, till 5. That was really nice and we did not have to worry about parking. Overall this is right on the end of cannery row and is apparently about a 10 minute walk from Fisherman's Wharf as well (we didn't have a chance to get down there). You can't beat the location, the customer service, or the amenities here. We would only stay here when coming back. Thank you!! Nothing!
The staff is amazing and the hotel was very elegant. I was very satisfied with everything I have no complaints. There is nothing I can say bad about this hotel. N/A
Very clean & well appointed. Nice live evening music. Convenient peet's coffee on premises. Nice outdoor firepit and beautiful "plaza area" / patio for all to use....very open-air views of the bay. Spa facilities did not accomodate the numbers of people using, it very well. Overall,hotel was a bit over the top for our needs, and I hate always having to figure out tips without feeling like a cheapskate, but I guess that's just part of "high livin". On the whole ,staff was extremely understanding & accommodating of a few problems that arose and were more than fair in resolving them.
Location was excellent, Hotel was beautiful. Staff was world class. Will be staying again in the future. A bit pricey
Liked how we could purchase 2 day aquarium tickets for the same price. That was very convenient. I didn't need a mini bar in he room. But would of liked a microwave and mini fridge.
You would think that a place this convenient on Cannery Row would skimp on the amenities but it does not. The rooms are incredibly spacious and lovely. The beds are incredibly comfortable, although the pillows are a tad too soft. The windows open - a rarity now days - letting in the sea breeze. And it's steps away from the Aquarium and plenty of shops / restaurants.
staff is amazing, the room was perfect and you can't beat the location at one block from the aquarium.
Nice rooms, and great restaurant attached to hotel with an extensive wine menu
The location It was no better than a holiday express, but much more expensive. Beds were miserably uncomfortable.
Lovely location right in the heart of Cannery Row and on the waterfront. This is not an inexpensive hotel but let's face it this is an InterContinental brand not a Motel 6. If you want to splurge this is a good choice however if you don't need a waterfront view and stay in the connected bldg. across the street you can get a room with a fireplace for less. I found this hotel to be relaxing and the staff helpful. Even without a waterfront room they have a large deck area looking out into Monterey Bay where you can sit in front of a fire pit with your friends or by yourself and sip your favorite beverage and enjoy the view and some down time from busy Cannery Row.
Incredible staff, convenient location
Excellent service Noisiest hotel in Monterey
Friendly staff I thought booking a hotel right next to the water that I could be hearing waves in the tranquility of the evening. Instead I hear cars and foot traffic because our room is all the way back and faces the garage. This hotel was almost three times the cost of any equivalent hotel if it wasn't next to the waves I didn't get to hear.
You can't beat the location- just a block away from the Monterrey Bay Aquarium and right on Cannery Row. Staff was all very nice and the facilities were top notch. The restaurant was not pricey and not very good. This is a small complaint, as the view was outstanding and there are plenty of better places to eat within easy walking distance. Would have been nice if wifi was included with room.
The location was great. Right in the middle of Cannary Row. The pool was small.
Very close to everywhere we needed to be. Fireplaces in each room, large, clean comfortable rooms. Free wi-fi, breakfast and wine/cheese hour in the afternoon. Great staff, secure parking. Rooms facing the street are a bit noisy. No minibar, so we pucked up a few waters, snacks and sodas to put in room fridge.
Cleanliness, convenient walking distance to Canary Row and Money Bay Aquarium,restaurants, ocean...awesome location Street noise was a bit much, i would request a balcony room,that's the only reason it isn't five stars across the review
Our shower didn't drain properly and after several calls and waiting it was never resolved.
Every time we entered underground parking the bottom of our car scraped the rise. This should be fixed. It was our only issue with the location, but serious enough to impact overall reading.
wireless/ Wi-fi connection
- good continental breakfast - good location (walking distance from Cannery Row) - clean - accommodated an early check-in for us - friendly staff - stuffy room (smell) - housekeeping left dirty towels in the room (on the floor) - bed is SUPER soft (not comfortable for me)
I do not know how it is that this place is getting such a high rating... They obviously pay people (or give rooms away) in exchange for a positive review. The stay here was equivalent to Motel 6 experience at best. I won't ever stay here again
turn out i was issue a room which smell dog, clerk seeing that I didn't have a pet or even ask if i had one issue me one, When we checked in we where surprised with a 15.00 a day parking charge. When checking out I had told the same receptionist about dog smell and noisy traffic side of the room, he apologized and remove one of the 15.00 parking fee. Did question him if he new I didn't have a pet why did he issue me a room for who have pets
I really liked the afternoon wine tasting - not necessarily for the wine but for the snacks for the kids which made dinner less stressful. Convenient walk to aquarium.
Location services Thank you so much for everything the staff were excellent
My favorite in Monterey. The entire staff is delightful and made us feel welcome. Karen made our stay perfect. We did not turn on the TV; Sit in the window seat over the ocean, light the fire, and enjoy. Everything is perfect. The only suggestion? A hot tub on the roof among the beautiful potted plants would be ideal.
Room was a little cramped.
Having a sauna & fireplace in our room! Help and friendliness of the staff The bathroom was cleaned good enough when we returned from an outing.
Personal attention that was given to me.
I enjoyed the room. It had a fireplace, it was right on Cannery Row and was right on the ocean. It was a lovely old building with lots of character and charm. lots of birds throughout the night. Next time I would not sleep with the windows open like I did this time.
The fireplace was amazing. The service was top notch and they seemed to really care about the people. A bottle of wine was placed in our room when we were out because they overheard us say we were on our honeymoon. The bed was the best I've ever slept on in a hotel and the pillows were like little clouds. Nothing this place was wonderful
Views of the sea and wildlife. My wife adored the room decor Smoke from other peoples fires did come into our room, but not much of an issue. Didn't like paying for internet- most places this is now free. I also found out that we paid quite a bit more for our room than others staying at the same time (I was upstairs waiting for the lift when the receptionist was calling someone to advise that a guest was disputing how much they were billed (the amount was considerably less than we were paying))
I loved the promptness of front desk to my every request.
Love, Love, Love the location! Staff is excellent. Appreciate the daily delivery of complimentary breakfast to the room. Room 308 is great. Over heard other guests complain of smoky smell in their room coming from unused fireplace. We didn't experience that.
Relaxed friendly luxury atmosphere.
Warm, friendly feel. Very welcoming hosts. Very comfortable and happy stay. Absolutely nothing.
The linens were fabulous and the spa tub in our king suite got nice and hot. Complimentary booze and sodas! The inn is located in a residential area with lots of barking dogs and skateboarding teenagers (not incessant, but frequent enough to be annoying.)
The proprietors are extremely nice and very helpful. The friendliness not just of the owners but other guests was very welcoming. The complimentary nibbles and wine made you feel at home. The breakfast was also excellent. The room was a little on the small side
The hosts were wonderful! We loved our experience at the Inn.
My wife and I stayed at the Martine Inn during Monterey Car Week and, in spite of the elevated activity level throughout the Monterey area, Don, his Grandson and the staff took great care of us. The Inn was our welcome ocean front retreat when we needed a break. Breakfasts were very good and the afternoon "tea" was extensive and tasty. All in all, a delightful stay. Being car week, the room rates were not a bargain but also not totally unreasonable as all area accommodations go up pretty sharply during that time. Also, the rooms are not air conditioned, which is not prominently mentioned. Though the days were pretty warm (August) the ocean front location assured that things cooled down reasonably during the evenings. Sleeping was not at all uncomfortable.
location can't be beat. the room was big and clean. the showerhead was awesome. free parking was amazing. too pricey for what it is, but that's monterey. we were right by the elevator and stairs and it was noisy with all the foot traffic. next time i would request a room away from the elevator and stairs.
Close to the Aquarium. Free continental breakfast. Nice, clean room with comfy bed. Noisy. Every time a nearby guest went into their room it sounded like they were about to step into mine. Access to rooms inconvenient. I'm glad I don't have trouble with stairs.
All the employees I've met were super nice and helpful. The toliets and bathrooms were extremely clean at all times. The beds are comfy, you get towels for free, they have a very nice hangout area. Not much going on, very quiet after ten, maybe not optimal for solo travelers.
Aquarium, beautiful beaches, fresh sea air, friendly locals