Myrtle Beach Resorts

Excellent room and right on the beach.

Room was clean, comfortable bed. Very nice view from balcony, grounds were well kept.

Would liked to have had a hot tub available.

This property was great. Beach was large, many pools on the property that could be used. Everything was clean, well manicured and inviting.

My only negative comment is that you have to be very careful navigating the property. Especially at night it can be very confusing. Make sure to follow the signs very carefully.

The location is great. The grounds were beautiful and well maintained. The accommodations were great and clean.

The add on resort fee.

It's a pretty bad resort that doesn't compete with the cleanliness and basics that are found in your average Motel 6. Even for a room with a kitchenette, there was no couch, A "kitchen table" that could only fit a laptop, and loud music, and fireworks late at night. If you're coming to relax and catch up on sleep, this is not the place to be. The carpet was absolutely disgusting.

Liked that it was on the beach

We didn't get the room that we asked for so that was a big disappointment right off the start and they wouldn't change us rooms. The room we got had a funky smell and they never cleaned it very good. It was just awful. Not staying there again.

I liked the location and amenities at Westgate. The onsite restaurant/sports bar was great also. The location is right across from the amusement park on the beach. There is also a water park next to it also. Our room was nice and the staff was friendly.

The only thing I noticed that could be improved was having a laundry facility in each building instead of one. Being on the beach does lead to dirty clothes and there is only one building that you can wash. Not a big deal but room for improvement. Most Westgste properties have washer and dryers in the rooms. I think this would be a decent compromise.

Clean rooms, great food!! They busy and still had alsome Customer service! Friendly atmosphere!!!

Carpet was damp and musty

The expedited maintenance service and having a confirmed reservation. Air conditioning was good. Proximity of beach and hotel.

Though I was fortunate, there were many people waiting in the lobby whem I arrived to get a room or were complaining about there rooms. One lady was waiting for a room for a over an hour and the gentleman told the lady there were 49 rooms that meedes to cleaned and that it takes awhile....The rooms smelled terrible. I booked 2 identical rooms and both were different from one another. Tvs were dated, bathrooms were too small. There was no shower curtain in the bathroom and a missing light fixture. Maintenance handed me a curtain to put up myself and as far as the light fixture...maintainance told me they are beginning to phase them out of the rooms. Finally parking was very difficult.

We were first timers to Myrtle Beach and since it was a short trip we were wanting to splurge and not drag our camper. We were beyond pleased with the value of this Resort. We had a fantastic Ocean view at a really nice Resort for not much more than the local campsite. I would for sure recommend staying here if you are not into the "Ocean Dr. strip scene" because unlike the hotels there you have privacy.

The pillows they were too flat!!

This is what you expect from Marriott. Beautiful Ocean Front Property just steps from the ocean. My adult daughter and I were upgraded to an ocean view room that was fantastic. We enjoyed the Spa here very much. The staff was attentive and helpful.

Added fees. Pay close attention to the fine print. There were many additional fees that add up quickly.

Close to beach and easy to park

Elevators were slow slow and slower, cleaning staff wakes you up too early no do not disturb tags to put on door,

Layout of the suite was fantastic

it was just like being at home. Only being on vacation.

The only thing we didn't like was that we had to leave.

EVERYTHING IS AWESOME!!

All you need is better lawn chairs.

Front desk staff was rude

The view from our Oceanfront room was amazing! Front Desk was very helpful and anything we need delivered to our room was there in minutes.

They asked us to view a condo for a time share and told us that it would take no more than two hours but turned out to be over three hours. Sales Manager was very pushy and made us feel like it was a scam. Pools were great....except the jacuzzi.... needed cleaning.

The location.

I would have preferred to know they would be making a sales presentation

Great location.

Pushed the timeshare to much. We were in myrtle beach to shop,eat,and enjoy family time. Guest relations person would not take NO for an answer. Scheduled a time for us without our approval and called to tell us about our appointment.

I was so impressed. All of the staff were extremely friendly and polite. It felt like home!

Room was never cleaned correctly. Very disappointed

Convenient to restaurants

Kids next room banging on railing at 7 in the morning.

Out front between the resort and the ocean. The pools / spa / grounds area.

Beds were a bit rough to sleep in. Kinda springy. Pools could open earlier and stay open later.

The staff was exceptionally friendly. From the check in to the maid service to the tiki bartenders, all were super cheerful. The room was very clean and cleaned really well every day by Hotel employee, she was AWESOME. Free breakfast was good.

This is more commentary on the guests than the hotel but people are animals when it comes to littering! How about the many trashcans? Also, the pillows were like mashed potatoes.

Nothing

It doesn't tell you nor do the pictures show that you won't be in hotel We were put in annex down the street You have to walk down the street for breakfast pool or anything pertaining to hotel. It should be noted in reservations

The room was spacious enough for the price. The pools were small, but surprisingly uncrowded during what could have been a busy weekend.

The rooms could use updating-- they were definitely showing wear and tear and looked worn. All facilities could have used a better cleaning really. Also- did not know upon booking that they require a $100 deposit, took several days to be returned which was a totally unexpected inconvenience.

it was not wirth the cost.

The price was good but you get what you pay for.

Rooms were outdated and run down. Room was nasty and had Mold on top of shower. no vending machines worked. Parking for guest was very hard to find. Had to ride around for long periods of time in hopes someone would leave and get there spot. I traveled with an elderly person on oxygen. No guest carts available had to carry all tanks by hand to room on 11th floor. Asked for help but no one at the desk seemed to care.

Nothing!!!!

First of all that wasn't the hotel they send us to they put us in another hotel that was worst and it was dirt ....for the price that my husband was paying they should of put us in the hotel that picture above.....when we wanted to go to that hotel the one that has the picture above they said it was full ..they didn't do anything to make us feel comfortable so we left and ask for a refund ...I refuse to go to the one they send me at ...I think they should of gotten us something instead of saying no problem ......so beware on which bulding they put you since they don't tell you ...

The pools ,the room was big enough ,the housekeeper was super nice ,she took good care of us and our room,,,

What I think I didn't like was they didn't explain some stuff to us like where the elevators were and if we need it coffe in our room we had to ask at the lobby,and that they had a gym at what time we could go there or how to get in, other than that it was ok,,,,

value

People trying to limit my vacation to sell me things

The rooms were nice. The facilities are great. Food in the location is wonderful as well.

Man, this place was CROWDED. I wish there was a way to filter searches on websites to show places with private/public beach access. My wife and I like to vacation and go someplace quiet. We enjoyed our stay, but you just can't find a place where you can get away from people here.

my reservation was cancelled and i had to pay much more for the room. and have not been reimbursed

Affordable price, good amenities, clean, well maintained

Poor customer service for others with me although I (personally) received good service, limited parking at registration, long wait/lines for registration

Location, restaurant on premises, nice big rooms

Bad weather, but hotel can't control that. Room felt damp, but that may have been because of weather.

Bed was comfortable. Excellent view and Location. Located near restaurants but car is needed to get to them. Staff was friendly.

Was not offered valet parking. If you have a larger vehicle take the valet option. Garage access to upper floors is tight.

Tight parking deck, broken shower curtain rod and a sink faucet that only gives hot water

The view was amazing and room was very clean

Making requests was not effective and weren't honored

The location in North Myrtle was perfect because it was more quite and less crowded. The resort had an amazing assortment of pools, hot tubs, and kiddie pools that offered plenty of space to relax. The rooms where clean, comfortable, and cute. Highly recommend staying here! Great for people on a budget looking for a great beach vacation!

Really great deal for the price, no complaints.

On the beach,kitchen in room!!

food not the best!

Location, water parks and access to the ocean was good

The service was poor from day 1 till I got home and is still poor. Day 1 - dirt or something around the toilet and tissue roll was broke. Fan above stove broke. broken knife in drawer. gave knife to lady who cleans rooms says not my job. day 2 - Called about fan - still no knife returned -no one showed to fix fan- elevator stopped working, stuck on 3rd floor day 3 - called again about fan and knife - no one cleaned room called for towels twice had to go get towels from main desk. got knife around 4pm day 4 - no one cleaned room again, called about fan, now someone shows late that day. day 5 check out, daughter left phone, called at 2 spoke to a fairly rude female, who showed no concern with taking my name or number and said some might call me tomorrow. called back at 6:30 and spoke to a very rude female who tried to hang up after saying the cleaning people went home at 4. I told here I called over 4 hours ago, she looked it up and said they found it but the lost and found person is gone and want be back till Wednesday and there is nothing that anyone can do. So I am still waiting to get my babies phone back.

Convenience, location business center and staff

Comforter on beds, seems outdated

The room was spacious enough for five, no over crowding. Full kitchen with all the necessary accessories. The partial ocean view was definitely partial. Buy the porch was large enough for everyone to sit outside at once. The shop was actually slightly cheaper than taking a trip to Walmart!

The things the lyrics didn't mention in the website, like that they don't provide extra towels without an almost seventeen dollar fee. The extra fee to reserve a back chair or umbrella was definitely not mentioned. While the accommodations were nice they could have put some carpet in the room. I would have much rather had an air conditionined elevator than the smelly enclosed hallway.

We didn't come with our kids, but we will definitely be coming back, and feel comfortable with bringing the kids.

Everything was amazing, except the towels. That's literally the biggest complaint we had.

Lack of information; lack of response from management i.e., failure to voice message to resort manager to a question regular staff could not or would not address.

We liked the ocean / pool view and the ocean sounds. Easy access to the beach and not a long walkway.

More breakfast options would have been nice. But plenty of Restaurants around.

Variety of pools, friendly staff, restaurant and gift shop

Room was a little tight, main bedroom at entrance

How convenient food,store, spa,restaurants etc