"the I reserved wasn't available."(in 269 reviews)
Reviews
Overall Rating8.0 Very goodBased on 2585 reviews
Cleanliness
8.3
Comfort
8.3
Overall
8.0
Pick-up/Drop-off
8.0
Value for money
7.7
Recent reviews
Traveler rating
479
99
22
45
10
0
206
Find reviews that mention:
2.0
They changed the price to almost double at the airport during pick up.Reviewed Dec 4 2023
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10.0
No issues very freindlyReviewed Nov 28 2023
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2.0
Terrible experience. I arrived 5 minutes late of my pickup time to find that National had closed for the day. Luckily Avis was open, so I was able to get a car from them. I paid more than double the amount that my rental I booked through Kayak and National would have been. Lack of communication and no grace time cost me $150 and almost left me stranded. I will not use Kayak again.Reviewed Nov 25 2023
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10.0
easy to work with. excellent support. great people. will definitely use national again!!!Reviewed Nov 25 2023
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10.0
Very friendly and affordable. Awesome carReviewed Nov 22 2023
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8.0
They should check their cars better. As soon as I picked up the car, the entry fob battery was showing as low.Reviewed Nov 20 2023
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10.0
The best rental car experience ever!!Reviewed Nov 6 2023
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8.0
GrReviewed Nov 3 2023
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10.0
All goodReviewed Oct 25 2023
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10.0
Painless pickup and drop off.Reviewed Oct 23 2023
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10.0
The National agent at the counter in Charleston (Riya) was the most professional, efficient and friendly agent I have encountered in my many years of picking up rental cars. Made for a great experience.Reviewed Oct 21 2023
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2.0
I reserved a car online but when I arrived to pick up my vehicle there was none. They canceled my reservation at the desk.Reviewed Oct 11 2023
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