Book Europcar car rentals at London City Airport
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Overall RatingBased on 2 reviews
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Recent reviews
Traveler rating
2.0
Finding the rental car location was about a half mile walk. I was told that there were no smaller cars as I requested, only mini SUV's and hatchback larger cars, neither of which I wanted as I am unfamiliar with driving on the English side of the road. The best they could do was to provide a small SUV which was a manual transmission and then sent me off to find it and drive it without any guidance on how the car operated. I walked back, rented an upgrade, after complaining the staff showed me how to use it and drop off was fine. I am so tired of the bait & switch tactics that I have filed a formal complaint and I will no longer, and I will advise all company employees to avoid Europcar. My advice: have the car someone reserved actually available. When you don't, offer an upgrade as a courtesy as they do in the U.S., and do not charge someone for it.Reviewed Oct 18 2025
review from![kayak]()
10.0
The person who handed over the car (Sheraz) was very helpful, cheerful and supportive. We had forgotten to get the passport but he helped us do the paperwork till we got it. However, there were no chairs to sit in the area ??Reviewed Jul 30 2024
review from![kayak]()
Europcar car rentals near London City Airport
London City Airport