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nice location. Friendly staff. carpet in room was a little worn and had a stain.
Staff was nice There is no way that this hotel is a 3.5 star hotel. It was noisy and old
The hotel was clean and the staff was very friendly and helpful. The restaurant in the hotel had limited hours which was inconvenient. The room did not have a frig or a microwave which seems to be standard these days in most hotels.
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It had a bed. It didn't have a clean feeling. Compared to Hampton Inn or similar out felt very dirty.
it was under remodeling and more expensive that the environment was worth. Needed to work around remodeling and finding where you could get things like ice.
The location of the hotel. Hotel Employee was much nicer than we expected and the hotel is right downtown which is very fun! It was filthy. The floor in the entire hotel was in need of vacuuming, serious vacuuming. The sheets had stains. Our bathtub didn't drain and then when they came to fix it, they left mud all over the floor of the bathroom.
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The location was good It was in the middle of a renovation and very dirty everywhere, amenities not available. Staff was very rude. No working business center, pool closed. Bad parking set up. Won't book here again.
Pool and location were great! Room was very outdated! No refrigerator or microwave. The old ice machine on our floor was broken. Hair dryer in room was not working. Staff was very accommodating and polite to bring us these items upon request. Television channels were lacking as well.
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Was there for the weekend celebrating a buddies wedding hotel staff was very nice and make sure things were done right then get in the way too much let us do our own thing and gave us great freedom and allowed us to have a good time even when we are a little bit louder of a crowd all in all great guest great staff great facilities good for everyone even kids and have a great kids waterslide and adults can enjoy also Only thing that was negative but you really can't call it negative is on the lower floor they are doing some remodeling in upgrading the hallways so some of the hallways were in the process of being remodeled and the walls were patched but they gave some deals on that because of that and who can blame them for upgrading
Comfortable beds. Buddy got married here.
The room seemed clean. Check out was fast. I booked through an online service, which often caused problems, but that wasn't an issue this time. It was shabby. For the price we paid, I thought it would be nicer. The decor was dated and the breakfast was minimal. An alarm went off for hours while we were trying to sleep, and the curtains didn't keep out all the light.
Staff was rude.
Staff was extremely nice and friendly, pool room was clean and in good shape. Good value Beds were very uncomfortable, also has a gross stain in the sheets that I noticed the next day.
I liked being asked for additional options in the beginning-extra towels, what type of room would I like, etc. My option for "a room with a view" was rewarded with a room with a view...of other rooms in the hotel... The little things were missing-no coffee creamer Did not feel very homey
The beds were really comfortable. Very clean rooms. Housekeeping wasn't too on the ball. My first night, they forgot to stock toilet paper and facial tissues. Two nights later, they didn't stock any floor mat for when you step out of the shower. When I called the front desk, they just brought me more towels.
Attended a wedding and the Radisson was within walking distance! No continental breakfast
no frig. or micro. in the rooms
Great location. Good choice of food/beverage options. This property is showing it's age and needs a major makeover. Carpets are old and worn. Bathrooms have no exhaust fans.
great assortment of restaurants within the facility
The hotel staff were all very professional and nice. The room was clean and quiet. The hotel and the pool appeared to be well maintained. It was and good stay. Housekeeping kept forgetting to leave us coffee. The breakfast could have offered a few more healthy options with whole grain.
The night we stayed it snowed. When we left we saw that the gentleman employee has gone through and cleared all the windshields of the cars of snow . THAT WAS FANTASTIC.! WHAT A GREAT EXTRA! PERSONAL SERVICE! Sheets were to small for beds.kept coming off.
The staff was very friendly, and the common areas were clean and well maintained. The breakfast was decent as well. The room was "shop worn." Carpets very worn and stained. The desk and furniture showed significant signs of wear. The common areas were clean and well maintained, but the rooms are tired.
Clean, up-to-date facilities, individual climate control, comfortable showers, good breakfast in a nice atmosphere, reasonably hot hot tub and refreshing pool. Nice outside deck areas. Staff was exceptionally friendly and helpful.
I felt pampered
Huge rooms! I really liked having a mini-fridge and microwave in our room. Bathroom is really outdated and was only semi-functional.
Comfortable room Comfortable bed Quiet
The overall general condition to the facility is very good. The staff was friendly and helpful. There was a nice and well set breakfast area. THe atmosphere of our room was dingy. Seemed dark and dated. For the price I have seen better. The bed linens need updating and spiffing up, although the bed was comfortable. I didn't know the room had a handicapped bathroom, although that didn't bother me.
Covienient booking process was fast and easy With 3rd party bookings it is not possible to easily change plans / dates of travel. Customer service in this area needs to be addressed. I was very disappointed that during my booking process and before payment the room charge increased $20 per night. The price should never change at that time. If it happens again I will not use this service again.
Location to the Appleton Baseball Stadium. Overall a pleasant stay. Good Happy Hour. Very good Breakfast. The TV in bathroom did not operate. The window solid blind did not pull down to cover window, and there was a very bright outside street lamp shining into the room directly to the head of the bed. The pillows were all the same, even extras in the closet, which does not make a choice option for different individuals needs.
Good value for someone looking for an economical, clean, comfortable, no frills place to stay. Bedding was updated and attractive. Flat panel TV. Free Internet. The one queen bed rooms are quite small, but fine for 1-2 people. Great location close to Fox River Mall and its surrounding restaurants/retail area. They do offer a very basic free continental breakfast (cereal, bagels, toast, mini muffins, make your own waffles, fruit, yogurt, coffee and juice). Friendly front desk staff. A good choice for the budget conscious. Does the job. Walls are thin, can hear conversations next door. Main lobby could use some updating to look more inviting (paint, pictures, dried florals, etc.) There is no pool, so perhaps not as kid friendly as other hotels in area.
Room was very dirty towels where yellow outdated room torn carpet staff very unprofessional messy hair untucked shirts very disappointed
What i liked? Nothing. We just needed a place to crash. It smelled, babies screaming, first room had blood on the comforter. It also had that creepy feeling.
The other guests complained over and over about some kids and the staff became evil! Price.
Comfortable beds, friendly staff, and excellent, well-maintained hot breakfast. No complaints
Good location, the bed was comfortable Thin walls! We heard every move the people made above us. The rooms are small. They're good for a night but I wouldn't stay much longer. Not a lot of value for the high cost.
Waiting at the front desk for ten minutes waiting to check in. Refrigerator that didn't work properly.
Very reasonably priced hotel. Nice hot tub. Needs updating. Could be cleaner. Room was very small.
The breakfast room being always open and having fruit and juice and coffee available for a snack if desired. Would have liked HBO and The Weather Channel on the T.V.
The rooms were large and quiet. Staff friendly. A good value. Well certainly adequate, the breakfast food could have been better. Little things like having more than one machine that people had to wait in line in for any coffee, decaf, and hot water all in one machine. Having a higher-quality cream cheese instead of the dry, crumbly cheap stuff. The hot tub was dangerously hot. This went far beyond health code hot. We wish there had been a swimming pool as well.
Also, they lied about having pillow top mattresses, very uncomfortable bed. And breakfast was awful, only protein were hard boiled eggs, no breakfast meats.
An easy 5 minute drive to the airport, this hotel was also within easy walking distance to shopping, restaurants, movie theatre, and family fun. The room was spacious, clean, and quiet. Large pool, spa, and breakfast area were also appreciated. Best price in town.
Needs updates...pool area and bathrooms...the a/c in the front room of the suite didn't work
Location was perfect for attending the concert at lions park. Near by World of Beer was welcome surprise at walking distance for after show food/drinks. Pool is small and was crowed so didnt bother using. Lobby bar didnt open till after 4pm.
Clean, friendly and efficient ck in
The room was 61 degrees when we checked in at 1030pm. That is too too cold for this time of year. It took roughly 2 hours for the room to warm up to a decent temperature.
Room was spacious, breakfast choices were very good, staff was very friendly, we were allowed to check in early to all 4 of our rooms
For the price paid the we were more than pleasantly surprised with the staff, the cleanliness of the room as well as the breakfast area. The fact they have a bar is extraordinary for a hotel in this price range. The staff was courteous and very helpful. And the location sure aided in our Christmas shopping. My wife and I would definitely stay at the Grandstay again with no hesitation.
Breakfast was a little expensive for what they had $40 for the four of us 2 young children. I wouldn't have the buffet again.
We like the convenient location & generous sized suite.Very quiet ,comfy,&clean
The decor of the suite was really cool, the bed and bedding was comfy, the layout of the suite was great. It felt more luxurious than the price would have suggested. The swimming pool was tiny. When there were a few big kids there, they completely overwhelmed the whole room.
The comforter was a bit too heavy and warm. It was not possible to make it lighter or less warm.
the room looked very luxurious and comfortable. You can walk to the mall, it was not that far away from the hotel. It was definitely a 5-star experience
Great location, right off the highway. Very close to restaurants and other dinning places. It is about 46 minutes from Green Bay. The front desk host was very friendly, and even though we were very late she was very understanding. I am 6'5", the showers here felt very small. I felt like i was touching the ceiling. The shower head came up to my shoulders. I was basically to squats to shampoo my head.
The hotel had a great location. The room was clean, quiet and the staff was friendly. No downsides.
My twin sister, her husband, my husband and I rode our Harley's from Chicago to Appleton for a family reunion. It looked beautiful from the outside as well as the inside. The staff were very friendly and helpful. The continental breakfast was awesome. I will only stay in Comfort Inn Suites from now on.
Our room was clean, large and comfortable. The continental breakfast was better than most hotels with same service including ''real'' waffles. We would recommend this hotel to our friends.
The beds are comfortable, the location is convenient and the breakfasts are good
We have stayed at the comfort suites before and we always go back. Staff if helpful, room is clean, breakfast is wonderful. We will continue to stay at the Comfort Suites in Appleton next time we head to a Packers game.
The hotel has not been updated in over a decade and it is showing it's age. The bathroom had water damage on the ceiling in the shower and the wall paper was coming apart. The sink was chipped and yellow. All the furniture is worn out including the sofa with the torn cover. No flat screen tv and the reception on the old one had lines going through it. The beds were sunk in the middle and uncomfortable. The door to the room would not lock again until we reinserted the card. The games in the pool area are very old and several were broken. Overall the money saved was not worth the experience.
Comfort Suites gave us a very nice, clean room. The good breakfast was a bonus and added value to the room. We did find it odd that there weren't grab bars in the shower of a handicap accessible bathroom. There was only one bar to help enter the shower.
after standing my ground i got the non-smoking room that was promised,There was no maid service. we had no new towels, no toilet paper, garbage cans were full, beds unmade. The manager did bring us what we needed and emptied the garbage. Breakfast hours could be better. we had to be at the pool at 7 am breakfast didn't start until 7 am. I came back for breakfast on sunday and it was closed at 10, but then went thru the lobby and found out that they extended it. totally unfair. The wireless internet was bad, it keep booting you off if you could even get on it.
I was very satisfied with the price and quality of the Comfort Suites. It was right off the highway for ease of finding the hotel. The bed and pillows were great. Small room but met our needs.
My trip with 2 other friends to Appleton for some shopping and fun was made better due to our stay here. The staff was helpful and check-in was a breeze. We had a poolside room, which was great, no walking thru hallways to the pool and Jacuzzi. The complimentary happy hour was super, many choices, not just beer and wine. My only negative was the bed situation. We had 2 regular beds and 1 pull out sofa sleeper. The sofa sleeper was awful, and the regular beds not much better. If I could put the Wingate beds in the Comfort Suites, it would have been perfect. The morning breakfast area helped us to forget our poor nights sleep. The food was plentiful and good. We would stay here again, but hopefully with better beds.
We have been there three times and will return for many more. Thank You so Much.
The suite was just a large room, nothing special. We thought it strange that the TV (one) was not located in proximity to the sofa. I'm sure this is a great place to stay for families with small children as the pool area was rather nice. However, for the older kids, the hotel was not so great.
The lobby looked wonderful and that is where it stopped. We spent the first 15 minutes of our stay wiping off mildew from the air conditioner. The couch was very worn and the piping had missing material. The fitted bed sheet had holes. Breakfast was mediocre at best.
Indoor pool without the chlorine smell! Noisy
Fresh omelets available for breakfast. Fresh fruit available. Breakfast included in rate. Location off Hwy 41 was convenient. Our room was musty, old, and bathroom in great need of repair. There was a dead spider on the bath floor and kleenex box falling out of the wall, as well as peeling wallpaper. The bed was not as firm as we are used to.
Kids loved the pool area. Although I was hoping the hotel would open the breakfast early due to the race many of us were participating in- the staff made us cold breakfast bag that was more than accommodating! Thanks for your help! When my friend arrived to check in- she had to wait 10 minutes before anyone came to the front desk to help her! Also- price went up $10 from when I checked at noon til when I booked after work.
Continental breakfast ok No need to return.
We stayed here while in town for a wedding. The hotel was clean, comfortable and a great value. We would definitely stay here again!
The room was beautiful and I liked that it was a suite with separate bedroom. Though we didn't use it the small kitchen is a plus. There is nothing I didn't like.
The friendly and helpful staff along with the convenient location. No.
The staff was very friendly. Room was quiet. The bed had a bad smell like body odor. I called the front desk and had different pillows brought up and that helped with them but when sitting next to the bed and reading, I still could still smell that body odor so it must have been the blanket and spread etc.
Cleanliness. Staff. Blower dryer outlet not working.
Friendly receptionist, room facilities Noisy refrigerator
The price was right for a single-night stay and it was close enough to the meeting I attended the following day. The management had some problems with the date of my reservation, thinking that I would be in the hotel the following day. They had made a phone call previously to my home about the reservation. I thought that all information was clear. The hotel appeared a bit rundown and needs some renovation.
The location and cost were very good for us. The staff was friendly. The room was comfortable. They are renovating some areas. If they refreshed the rooms a little, it would be a very nice place to stay. The rooms are outdated - older carpeting, etc - they could use some refreshing. Although complimentary, the breakfast was not up to par with other hotels that offer complimentary breakfast.
Maintenence and confort are very poor.
Good location near shopping mall and other amenities such as restaurants, gas stations and other handy businesses for the motor traveler.