Pros: There was a great deal for a weekend rental and that made my choice very easy. Staff was very nice and the car was ready as promised.
Cons: For some reason the ice scraper was not in the vehicle - and there was an ice storm. Oh well!
Mar 25 2017
Pros: They are always sooo helpful and friendly at this location, I love dealing with the folks here. DO NOT make the mistake of using the Enterprise at the airport, which is ripoff city, and they are just plain rude. You actually save a ton of money by taking a taxi to this location from the airport.
Cons: I did not like the fact that most companies are not as easy to deal with.
Sep 6 2016
Cons: When we went to pick up the car, it was dirty inside and out. The engine made a noise my husband did not like, so we had to walk all the way back and get a different car. Second car was ok.
Oct 17 2016
Cons: Part of the grounds are under construction and we had to walk some distance to both go to the car upon arrival and return from the car upon departure. We understood the circumstances, but a shuttle would have been greatly appreciated.
Oct 18 2016
Pros: Very nice riding car and great on fuel
May 12 2017
May 22 2017
Horrible experience and customer service
Cons: Was unable to rent car because no where in my reservation did it say to bring a major credit card. So since I was 2 1/2 hours from home and I was headed south 11 more hours. I had no time to turn around. Had to take my own car. Thank goodness it made it. Called twice to complain and have yet to get a call or email back. Extremely poor customer service. They don't deserve even 1 star.
Jun 21 2017
Pros: They didn't have the car I reserved and I wasn't happy with what they were going to give me, sonhe upgraded me for only 15 bucks. Was very happy!!! Very courteous and friendly service!
Aug 2 2017
Pros: This vehicle was very spacious. I had no problem driving it up and down hills...thx for the great experience.
Cons: nothing to report
Aug 14 2017
Pros: Great customer service, free upgrade and nice reliable comfortable car.
Cons: I wish car/booster seats were not so expensive to rent with the car so I didn't have to bring mine along.
Pros: Easy pick up. Car in great shape. Better rental than I thought and great value!
Cons: The only draw back for me...and it's minor...I had to drop the keys and leave as it was after 10 pm. I would prefer to have settled it all right then and there. But that's just personal preference.
Jul 31 2017
Thanks for the upgrade
Aug 10 2017
Pros: The staff in Appleton were very helpful and friendly. I ended up there very late due to flight cancelationsa and they waited up for me.
Cons: When I signed up for a car rental, I was led to Appleton even though I wanted to rent at Greenbay airport. Fortunately, I ended up flying into Appleton because of cancelation of Detroit to Greenbay flight. Unfortunately, ALamo wouldn't let me drop the car off at GreenBay for my return flight. for some ridiculous reason, I had to drive the car 25 miles south to Appleton and turn around and drive back to GreenBay with the same car. Otherwise the cost of my car would have gone up by 300%. this is the kind of coporate lack of common sense that makes it very inconvenient for customers. I didn't appreciate having to add 50 miles and one hour to my drive to the airport.
Oct 24 2017
Pros: A young woman (Kali, I think) stayed late until my delayed flight landed and I was able to complete the rental.
Wonderful customer service.