Hyatt Regency New Orleans

Reviews

Pros

"The hotel was beautiful." (in 120 reviews)

"The staff was very helpful." (in 158 reviews)

"Great Location, very pretty" (in 94 reviews)

Cons

"Room was not ready." (in 35 reviews)

Show reviews that mention

+

Good

Oct 2017

8.0

I attended a conference there so the facilities were nice and clean. I enjoyed the amount of restaurants and the affordability of them. The location is also stellar.

At least 2 lamps in my room didn't work. That was a major issue. Also, one of my rings that I didn't wear ended up on the floor after the housekeeper came by.
Okay

Jun 2017

5.1

Was nice hotel - not much really close to the hotel but the french quarter is in walking distance.

our AC broke one night so it was 80+ degrees in the room and we had to wait up for an hour at 2am to get someone from the hotel staff to reset the thermostat. There was also quite a bit of road noise, even up at the 10th floor - was woken up by a garbage truck in the middle of the night.
Excellent

Feb 2017

9.1

Parking was too expensive!!! Limited unloading space But wonderful cleaning staff, bell service and front desk TOP NOTCH!
Excellent

Feb 2017

8.2

We stayed here for the Rock n Roll Marathon. It was located right near the starting line, which was very convenient. They allowed us to have a late check out time so we did not have I rush after the race. The staff was friendly and the hotel was extremely nice.

The room was a little small.
Excellent

Jan 2017

9.7

Great stay! Clean and comfortable hotel. Business center is not free, which is a negative. Carla at the front desk is wonderful!!!
Excellent

Oct 2016

9.4

Great and comfy stay

The room was very comfortable to be in. The bed was comfy and lighting was calming. Very little hallway noise and never heard the neighboring rooms. All the staff I encountered was friendly and courteous.

The bathroom was a little dirty, some mold growing in the crevice of the shower door. A soap wrapper was left in the bathroom from the last guest. Nothing too major though. Only other complaint would be how confusing it is to get from the main lobby to the room elevators and the parking garage. The signage isnt all that handy as in some areas the main lobby isn't mentioned at all, either is the parking garage. It's especially frustrating with the arbitrarily named conference halls displayed all over.
Excellent

Sep 2016

10.0

Very nice! We came for our anniversary and it was amazing. The staff made our night special.

Layout can be a little confusing from the parking garage to the rooms, but once you get use of it it's a little easier.
Excellent

Sep 2016

10.0

My expectations were exceeded!!!

Everything

Had trouble with my keycard several times but no biggie
Excellent

Sep 2016

10.0

Awesome

Thought I was staying at a 5 star hotel. It was very clean and upscale.
Excellent

Aug 2016

10.0

Location Cleanliness Comfort

Nine
Excellent

Aug 2016

10.0

Great stay!

Beautiful hotel! Convenient street car across the street to get all over the city. Staff is very friendly. Many restaurants and shops for in hotel wants.

Nothing!
Excellent

Jul 2016

10.0

Awesome

The customer service at this hotel was great. Whether you are going for business or pleasure this hotel has everything you need. I have have stayed in several hotels in New Orleans and this is by far my favorite,

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