I attended a conference there so the facilities were nice and clean. I enjoyed the amount of restaurants and the affordability of them. The location is also stellar.
At least 2 lamps in my room didn't work. That was a major issue. Also, one of my rings that I didn't wear ended up on the floor after the housekeeper came by.
Was nice hotel - not much really close to the hotel but the french quarter is in walking distance.
our AC broke one night so it was 80+ degrees in the room and we had to wait up for an hour at 2am to get someone from the hotel staff to reset the thermostat. There was also quite a bit of road noise, even up at the 10th floor - was woken up by a garbage truck in the middle of the night.
Parking was too expensive!!! Limited unloading space But wonderful cleaning staff, bell service and front desk TOP NOTCH!
We stayed here for the Rock n Roll Marathon. It was located right near the starting line, which was very convenient. They allowed us to have a late check out time so we did not have I rush after the race. The staff was friendly and the hotel was extremely nice.
The room was a little small.
Great stay! Clean and comfortable hotel. Business center is not free, which is a negative. Carla at the front desk is wonderful!!!
Great and comfy stay
The room was very comfortable to be in. The bed was comfy and lighting was calming. Very little hallway noise and never heard the neighboring rooms. All the staff I encountered was friendly and courteous.
The bathroom was a little dirty, some mold growing in the crevice of the shower door. A soap wrapper was left in the bathroom from the last guest. Nothing too major though. Only other complaint would be how confusing it is to get from the main lobby to the room elevators and the parking garage. The signage isnt all that handy as in some areas the main lobby isn't mentioned at all, either is the parking garage. It's especially frustrating with the arbitrarily named conference halls displayed all over.
Very nice! We came for our anniversary and it was amazing. The staff made our night special.
Layout can be a little confusing from the parking garage to the rooms, but once you get use of it it's a little easier.
My expectations were exceeded!!!
Had trouble with my keycard several times but no biggie
Thought I was staying at a 5 star hotel. It was very clean and upscale.
Location Cleanliness Comfort
Beautiful hotel! Convenient street car across the street to get all over the city. Staff is very friendly. Many restaurants and shops for in hotel wants.
The customer service at this hotel was great. Whether you are going for business or pleasure this hotel has everything you need. I have have stayed in several hotels in New Orleans and this is by far my favorite,
At Hyatt Regency New Orleans our guests enjoy a bevy of amenities including Hyatt Express Kiosk Check-in, concierge services, onsite dry cleaning and laundry services, valet parking, and more. Head over to Bywater Pool Deck & Bar after a busy day for a relaxing dip in our salt-water pool or enjoy breathtaking city views while working up a sweat at StayFit™ fitness center. Be sure to enjoy a meal at our award-winning restaurant, 8 Block Kitchen & Bar, or our sports & media bar, Vitascope Hall.
Based on 5,095 reviews
Value for money
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