We had a kitchenette, but there was no table to eat at/on. There was a desk, though, so if it was just me and my wife, it would have been fine. Kids made it more interesting. Other wise it was great.
Latest deals for Stewart Hotel
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Amenities at Stewart Hotel
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Cable or satellite TV
- Meeting/Banquet facilities
- Parking
- Pets allowed on request. Charges may apply.
- Laundry service
Reviews of Stewart Hotel
7.0
Good
4358 verified ratings
Wonderful
1058
Very good
729
Good
902
Okay
468
Fair
460
Mediocre
269
Poor
470
Summary of reviews
Guests say
Guests consistently praise the hotel's central location, making it convenient for sightseeing and transportation. However, many reviews highlight significant cleanliness issues, with reports of dirty rooms, old furniture, and lack of maintenance. Service is frequently criticized for slow check-in, unhelpful staff, and unfulfilled promises. Some guests also mention small room sizes and poorly maintained bathrooms. Despite these drawbacks, a few guests appreciated helpful staff and felt safe during their stay.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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7.1 out of 10
1509 reviews
5.9 out of 10
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6.9 out of 10
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1 review
7.2 out of 10
10 reviews
All reviews
Pros (+) Location, can not beat it, so close to penn station and center to everything else
Cons (-) No finding roaches in my room. Then when they changed my room to an alleged upgrade it smelt like a damp towel that had been left in washer too long.
Pros (+) The location across MSG can't be beat, but that's about it. The lobby is grand and modern.
Cons (-) The rooms are old and outdated. The a/c în the window very noisy that would the noise of the street below, doesn't let you sleep much after a whole day out. The room is dirty. Fridge didn't work. I asked them to fix it, maintenance came, didn't fix it.Thank God it wasn't too hot that week. The bathroom was half renovated, unfinished.
Pros (+) Everything! They accommodated my every wish without hesitation. Location was great being next to Penn station. I could get anywhere in the city easily. Since I take the train from Newark airport it was great! Value for the money was huge! It was a great deal and a top touch stay!
Pros (+) Location was excellent, not so noisy at night (I could sleep) on the 17th floor, lobby was nice, lots of good food places and shopping around, proximity to everything you desire, bed was comfortable.
Cons (-) Even though the room was renovated, it seems, the bathroom wasn't completely renovated. The pillows were all too soft. No central A/C but only an in-window a/c, noisy at times.
Pros (+) Great location Studio suite with good space and functional kitchenette Staff quick to repsonse
Cons (-) By no way let them give you room 427 The noisest room in my whole life in an hotel (the manager promptly offer me to change me
Pros (+) Great location, confortable beds, spacious, very clean, nice staff, easy check in and check out.
Cons (-) The air conditioner was extremely loud, the hotel provided earplugs but if they could fix this issue It could have been the perfect stay.
Pros (+) Location close to subway and bus stops. Room and hotel was clean. Desk attendant was helpful.
Cons (-) Beware of sketchy parking garage beside hotel!! We parked our car at the Park and Lock on 31st street. (Close by) Room was very small but clean. It was a bit expensive for what it was.
Pros (+) Big room that was immaculately clean. Have stayed here before, will stay here again.
Cons (-) Communications between staff on phone and staff at desk unclear. Told no pet fee, then at checkin told $100 per pet!!!
Pros (+) Too much money for such a mediocre room. It supposed to be a non-smoking room but in reality it smelled to weed. Very disappointing experience especially having the kids there. I reserved two rooms and arrived at 4:00, there was only one room available and we had to wait for the other one almost 3 hours.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What dining options are available at the Stewart Hotel?
The Stewart Hotel offers a variety of dining options within walking distance, including Fogo de Chão Brazilian Steakhouse, Carmine’s Italian, Friedman’s, and Cookshop, which offers 'farm to hipster' American cuisine.
What are the main nearby attractions to the Stewart Hotel?
The Stewart Hotel is within walking distance of iconic destinations such as the Empire State Building, Bryant Park, Times Square, and the New York Public Library.
What are the room amenities at the Stewart Hotel?
The modern rooms and suites at the Stewart Hotel feature unique, boutique amenities and services, including flat screen TVs, work spaces, iHome docking stations, and wireless and high-speed Internet access. Guests may choose from double or queen rooms, or opt for one of the many styles of suites offering studio, one, and two bedroom floor plans complete with a kitchenette.
What are guests saying about the cleanliness of the rooms at the Stewart Hotel?
Guests have provided mixed feedback about the cleanliness of the rooms at the Stewart Hotel. While some have praised the linens and amenities, others have expressed concerns about old, dirty rooms and bathrooms.
What are guests saying about the staff at the Stewart Hotel?
Guests have shared positive experiences with the staff at the Stewart Hotel, highlighting the helpful and accommodating nature of the team. However, there have also been reports of rude front desk staff and disappointing customer service.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Upgrading to a Suite
Guests found the suites to be spacious and well-equipped, especially for longer stays. Consider upgrading to a suite for added comfort and convenience.
Take Advantage of the Nearby Attractions
The hotel's proximity to iconic landmarks such as the Empire State Building, Times Square, and Bryant Park makes it an ideal base for exploring the city. Plan your itinerary to visit these attractions during your stay.
Check for Hidden Fees
Some guests were surprised by additional fees, such as a resort fee, which were not clearly communicated during the booking process. It's advisable to inquire about any potential hidden fees before confirming your reservation.
Request a Clean and Well-Maintained Room
While some guests praised the cleanliness of their rooms, others reported issues with cleanliness and maintenance. Consider requesting a recently renovated room or confirming the cleanliness standards with the hotel staff upon check-in.
Explore Dining Options in the Area
With numerous dining options within walking distance, consider venturing out to nearby restaurants to experience a variety of cuisines beyond the hotel's dining offerings.
Utilize the Hotel's Event Spaces
If you're planning an event or gathering, the hotel's versatile event spaces can accommodate a significant number of guests. Inquire about the customizable catering menus and dedicated event staff for a seamless experience.
Be Mindful of Noise Levels
Several guests mentioned noise-related issues, so it may be beneficial to request a room away from potential sources of noise or to bring earplugs for a restful night's sleep.
Confirm Room Amenities
Some guests noted discrepancies between the advertised room amenities and the actual provisions. It's advisable to confirm the availability of specific amenities, such as kitchenware and toiletries, before your stay.
Inquire About Parking Options
If you plan to drive to the hotel, it's recommended to inquire about parking options and associated costs in advance to avoid any last-minute inconveniences.
Location
371 7th Avenue, New York, NY 10001
What's nearby
- Madison Square Garden201 yd
- Koreatown411 yd
- Empire State Building0.3 mi
- Times Square0.8 mi
- Broadway0.9 mi
- Theatre District1 mi
- Rockefeller Center1 mi
- Museum of Modern Art1.1 mi
- United Nations Headquarters1.2 mi
- New York City Center1.2 mi
- Midtown Center1.3 mi
- Tiffany & Co.1.3 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
FAQs when booking at Stewart Hotel
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.6 mi | New York LaGuardia | 6.5 mi |