Overview

Sheraton At The Falls Hotel, Niagara Falls, Ny

300 3rd Street, Niagara Falls, NY 14303, United States
+1 716 285 3361

$196+

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Rates

Overall guest ratings

7.9/10 Good
Based on 2,316 reviews
See all reviews

Review highlights

  • 9.3
  • 8.0
  • 5.5
  • 5.3

Good to know

  • Accessible parking
  • Comfortable beds
  • Friendly service

Nearby

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    About

    Sheraton At The Falls Hotel, Niagara Falls, NY is ideally situated in the heart of downtown—connected to the exciting Seneca Niagara Resort & Casino and adjacent to the state-of-the-art Conference & Event Center Niagara Falls. A short walk will take you to the thrill of the falls themselves, as well as the Canadian border. Buffalo Niagara International Airport (BUF) is only 25 minutes away, and Toronto is a 70-minute drive. Complete with the Sheraton Signature Sleep Experience, every guest room or suite is designed to ensure that you get a great night’s sleep after a long day of business or sightseeing. Throughout the hotel, you’ll enjoy the convenience of our restaurants, a Starbucks® coffee shop, room service, heated indoor pool, Sheraton Fitness, and 24-hour business center. All guest rooms, common areas, and meeting spaces are equipped with complimentary High Speed Internet Access. For meetings and events, we have more than 8,671 square feet of flexible function space. The 4,860-square-foot Crown Jewel Ballroom can accommodate as many as 300 people and is attached to a large pre-function space. Our planning and catering teams will work with you and guarantee that no detail is overlooked.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Storage available
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 2,316 reviews
    • 9.3 "Terrific location."
    • 8.0 "Great service."
    • 7.4 "High comfort."
    • 6.4 "Average value."
    • 5.8 "Rooms are ok."
    • 5.5 "Average cleanliness."
    • 5.3 "Food is average."
    • 3.9 "Vibe wasn't good."
    • 3.9 "Wellness & sports facilities were not very nice."
    • 3.6 "Pool is below average."
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    Overall Rating

    8.2 Excellent
    Based on 1,158 reviews
    • 9.3 "Terrific location."
      8.4 "Great parking, according to 84%."
      9.4 "94% thought parking was inexpensive."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 6.5 "Average value."
      5.4 "Breakfast prices were ok, according to 54%."
    • 6.1 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.6 "Cleanliness of the bathroom was average, said 56%."
    • 5.4 "Internet is average."
    • 4.7 "Bar is not good."
    • 4.2 "Wellness & sports facilities were not very nice."
    • 3.7 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
      2.4 "For 76%, the lobby entrance was sub-standard."
    • 3.1 "Horrible pool."
    • 3.1 "Awful breakfast."
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    Overall Rating

    7.5 Good
    Based on 1,088 reviews
    • 9.3 "Terrific location."
      8.3 "Great parking, according to 83%."
      9.5 "95% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 7.2 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 5.8 "Average value."
      5.9 "Breakfast prices were ok, according to 59%."
    • 5.8 "Internet is average."
    • 5.6 "Food is average."
    • 4.7 "Not very clean."
      4.9 "51% thought it was rather dirty."
      4.5 "55% said the bathroom was dirty."
    • 4.1 "Pool is below average."
    • 4.0 "Wellness & sports facilities were not very nice."
    • 3.5 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      2.5 "For 75%, the lobby entrance was sub-standard."
    • 3.1 "Awful breakfast."
    View all review categories

    Overall Rating

    8.2 Excellent
    Based on 69 reviews
    • 9.3 "Terrific location."
    • 7.8 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.8 "Average value."
    • 5.6 "Rooms are ok."
    • 3.6 "Vibe wasn't good."
    Good to know
    "Accessible parking"
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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