The room was amazing for the price and the staff was quite friendly!
3 stars
The Giacomo, Ascend Hotel Collection
222 First Street, Niagara Falls, NY 14303, United States
Niagara Falls, NY
See location+1 716 299 0200Photos of The Giacomo, Ascend Hotel Collection
Overview
The Giacomo, an Ascend Hotel Collection Member, is located in Niagara Falls. The property is close to many different locations that the guests are likely to want to visit, making it a good base of operations. The hotel is a fully restored historic property that is on the National Register of Historic Places. The property has 41 rooms available for guests. It is family-friendly and it is pet-friendly. Pets will incur an added charge per pet, per day. Languages spoken at the property include Russian, French, German, and English.
All of the rooms have individual décor. The rooms also have free wired and wireless Internet, comfortable bedding, coffee and tea making facilities, refrigerators, air conditioning, free bottled water, phones, free local calls, and daily housekeeping.
Guests who stay at the property will be able to have a free breakfast in the mornings, and they will find free WiFi in many of the public areas. The hotel has a 24hr front desk, coffee and tea in the common areas, free valet parking, dry cleaning/laundry service, and a lounge.
Those who stay at the property will be right in the downtown area and will be able to walk to places like Niagara River Gorge, Niagara Falls State Park, and Rainbow Bridge. Some of the other locations to visit include Aquarium of Niagara and Cave of the Winds. A few dining options include Savor, Mario’s Pizza, and Kohinoor Indian Restaurant.
Latest deals for The Giacomo, Ascend Hotel Collection
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Giacomo, Ascend Hotel Collection
- Fitness center
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Allergy-free room
- No smoking
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Shower cap
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
General
- Fireplace
- Seating area
- Slippers
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- City view
- Storage available
Dining
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
Things to do
- Hiking
- Eco tourism
- Bicycle rental
- Casino
- Fishing
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry service
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kid-friendly buffet
- Complimentary breakfast
Workspace
- Desk
Fitness
- Fitness center
Reviews of The Giacomo, Ascend Hotel Collection
8.1
Very good
1530 verified ratings
Wonderful
884
Very good
242
Good
166
Okay
62
Fair
70
Mediocre
31
Poor
75
Summary of reviews
Guests say
Guests appreciated the hotel's great location near attractions and the quality of breakfast, which was often highlighted as a positive aspect. Many found the rooms to be clean and comfortable, making for a pleasant stay. However, there were notable complaints regarding the service, with some staff members being rude or unhelpful, and issues with cleanliness in some rooms. Overall, while many enjoyed their stay, there were areas that needed improvement, particularly in staff interactions.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
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8.1 out of 10
1062 reviews
8.1 out of 10
138 reviews
8.2 out of 10
12 reviews
10 out of 10
7 reviews
All reviews
I was surprised by how friendly all the staff were. From check in to smiling lady that help served breakfast. There is an upper observation room which was worth checking out. We chose this hotel for its location and value. I would say it was well worth it.
Pros (+) Everything
Cons (-) Breakfast was good but fruit was not good and only choice in meet was pork.
Pros (+) The staff was very friendly and accommodating and I really enjoyed the view of Niagara Falls from the top floor at the complementary wine hour
Pros (+) The room was beautiful and the staff was very friendly
Cons (-) Nothing
Pros (+) The Giacomo was such a beautiful surprise for our evening at Niagra Falls. The staff were all extremely pleasant and they even came around to our room in the evening and offered warm choc chip cookies and milk which was a pleasant surprise.
Pros (+) Frequent guest at The Giacomo. Their attention to detail is impressive. Staff attentive, courteous, professional. Mature building that oozes character and warmth and class. While we were there: sunset wine & snacks; late evening home made cookies; hot, home cooked breakfast - all included. Highly recommend.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the free breakfast at The Giacomo Ascend Hotel Collection?
You can expect a delicious free breakfast at The Giacomo Ascend Hotel Collection, with a variety of warm meals and friendly staff running the breakfast service.
Are the beds at The Giacomo Ascend Hotel Collection comfortable?
Yes, the beds at The Giacomo Ascend Hotel Collection are comfortable, providing a good night's sleep for guests.
Is parking available at The Giacomo Ascend Hotel Collection?
Yes, parking is available at The Giacomo Ascend Hotel Collection, and it is free for guests.
What are the highlights of the location of The Giacomo Ascend Hotel Collection?
The location of The Giacomo Ascend Hotel Collection is excellent, offering proximity to the falls, great restaurants, and various attractions.
How is the cleanliness at The Giacomo Ascend Hotel Collection?
The cleanliness at The Giacomo Ascend Hotel Collection is maintained, with clean bathrooms and bedding provided for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Breakfast
Guests appreciated the delicious breakfast provided by the hotel. It's a great way to start the day before heading out to explore the nearby attractions.
Consider the Location
The hotel's downtown location makes it convenient for exploring nearby attractions like Niagara River Gorge, Niagara Falls State Park, and Rainbow Bridge, as well as various dining options.
Be Mindful of Room Selection
Some guests experienced issues with room amenities, such as broken spa bath jets and temperature control. Checking the functionality of in-room facilities upon arrival may be advisable.
Explore Nearby Dining Options
Guests highlighted the proximity of the hotel to various restaurants and places to visit throughout the day, providing ample dining choices within walking distance.
Check for Room Cleanliness
A few guests mentioned cleanliness issues, such as broken bathroom amenities and the presence of pests. It may be beneficial to inspect the room upon arrival and report any issues promptly.
Be Aware of Noise Levels
Some guests reported noise disturbances from heating units and plumbing, which affected their stay. Requesting a room away from potential noise sources could lead to a more peaceful experience.
Take Note of Seasonal Changes
Considering the high season in August and low season in February may help in planning a visit to the hotel, taking into account factors like crowd levels and pricing.
Utilize the Hotel's Historic Charm
Guests appreciated the vintage theming and boutique feel of the hotel, as well as its historical significance. Exploring the hotel's unique ambiance and design can add to the overall experience.
Check for Updates
While guests appreciated the historic charm, some suggested that the hotel could benefit from updates to certain amenities and facilities. Being aware of this aspect can help manage expectations.
Location
222 First Street, Niagara Falls, NY 14303
What's nearby
- United Office Building14 yd
- Seneca Niagara Casino254 yd
- Observation Tower0.3 mi
- Niagara Falls State Park0.4 mi
- Bridal Veil Falls0.4 mi
- Goat Island0.4 mi
- American Falls0.5 mi
- Cave of the Winds0.5 mi
- Three Sisters Islands0.6 mi
- Niagara Falls0.7 mi
- Skylon Tower0.9 mi
- Adams Power Plant Transformer House1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Giacomo, Ascend Hotel Collection
Low season | November |
|---|---|
High season | August |
Average price (weeknight) | $133 |
Average price (weekend night) | $168 |
When to book a room at The Giacomo, Ascend Hotel Collection
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Niagara FallsGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Niagara Falls |
Distance to airport | 6.0 mi |