Pros (+) The staff was pleasant and professional, it's in a great location not far from shopping and places to eat
Cons (-) While I'm sure the room was clean it looked dingy and old and smelled musty from the air conditioner
2 stars
Knights Inn Norcross
Provider
Provider for Knights Inn Norcross
Provider for Knights Inn Norcross
Provider for Knights Inn Norcross
Overview
A total of 114 guest rooms are available for guests' convenience at Knights Inn Norcross. All guests staying at this property may take advantage of the Wi-Fi connection on public areas. Guests are welcomed in a lobby with 24-hour reception. Communal areas are wheelchair accessible at this hotel. Parking facilities are available for guests' convenience. Moreover, this hotel has made important environmental improvements in order to minimize its impact on the environment and features the certification.
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Amenities at Knights Inn Norcross
- Pets allowed on request. Charges may apply.
- Laundry facilities
- Safe
- Microwave
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
Laundry
- Laundry facilities
Dining
- Microwave
Health and safety
- Safe
Basics
- Air-conditioned
Reviews of Knights Inn Norcross
5.0
Fair
239 verified ratings
Wonderful
28
Very good
12
Good
34
Okay
21
Fair
25
Mediocre
23
Poor
96
Summary of reviews
Guests say
Guests have expressed significant concerns about cleanliness, particularly mentioning roaches in multiple reviews. While some appreciated the spacious rooms and friendly staff, many were disappointed by the service, especially regarding issues with pet policies and room conditions. Overall, the hotel needs improvements in cleanliness and customer service to enhance guest experiences.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
5.2 out of 10
2 reviews
4 out of 10
2 reviews
All reviews
Pros (+) Nothing
Cons (-) They were dirty and they wasn't nice at all and I'm they had roaches that were everywhere. They also took my stuff out of the room and didn't even call me to let me know what was happening
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the dining options at Knights Inn Norcross?
Knights Inn Norcross offers basic dining options with a microwave available for guest use. Additionally, the hotel is conveniently located close to places where you can get something to eat.
Are there any nearby attractions or points of interest close to Knights Inn Norcross?
Yes, Knights Inn Norcross is located close to several attractions, including Malibu Grand Prix, North Atlanta Trade Center, Global Mall, and The Forum on Peachtree Parkway.
What are some positive aspects of staying at Knights Inn Norcross?
Guests have appreciated the hotel's close proximity to necessary amenities, as well as its quiet and not fully occupied environment, making it a great value for the stay.
What are some common concerns about the hotel's cleanliness and maintenance?
Some guests have mentioned concerns about cleanliness, including reports of roaches, dirty showers, and stained floors. Additionally, there were comments about the need for room upgrades and repairs.
Is there any practical information about the hotel's check-in and check-out times?
Yes, guests can check in anytime after 3:00 PM and check out anytime before 11:00 AM at Knights Inn Norcross.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Upgrade
Some guests mentioned that the upgraded rooms were in better condition, so it might be worth inquiring about them.
Check for Pest Control Measures
Several guests reported issues with roaches in their rooms, so it's advisable to check with the hotel about their pest control measures.
Verify Room Amenities
Before booking, it's recommended to confirm the functionality of amenities like air conditioning and Wi-Fi, as some guests experienced issues with these.
Convenient Location
The hotel's proximity to various attractions and dining options was appreciated by guests, making it a convenient choice for travelers.
Inquire About Breakfast
If breakfast is an important factor for your stay, it's advisable to inquire about the breakfast options and quantity, as some guests found it to be basic and insufficient.
Pet-Friendly Policy
The hotel allows pets with applicable charges, so if traveling with pets, it's recommended to confirm the pet policy and associated fees in advance.
Addressing Maintenance Concerns
Some guests reported maintenance issues such as cracked bathtubs and unfinished repairs, so it's advisable to check the room condition before finalizing the booking.
Noise Levels
While the hotel was generally quiet, some guests mentioned encounters with undesirable elements in the vicinity, so it's advisable to be mindful of noise levels and surroundings.
Customer Service
Several guests expressed dissatisfaction with the customer service, so it's advisable to set appropriate expectations and communicate any concerns promptly during the stay.
Smoking Designated Areas
For non-smoking guests, it's advisable to confirm the designated smoking areas to avoid any inconvenience due to smoke exposure.
Location
5122 Brook Hollow Parkway, Norcross, GA 30071
What's nearby
- Malibu Grand Prix0.5 mi
- North Atlanta Trade Center0.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Knights Inn Norcross
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Knights Inn Norcross
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See most recommended stays in NorcrossGood to know
Value for money | 4.0 |
|---|---|
Distance to city center | 2.2 mi |
Nearest Airport | Atlanta Hartsfield-Jackson |
Distance to airport | 24.4 mi |
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