Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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10.0 "Excellent pool."
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8.5 "Location is great."10.0 "100%
liked the proximity to shopping ." 9.2 "Easily accessible by car , said 92%." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.3 "Great service."8.6 "86% said the
reception staff was great ." 7.3 "Housekeeping was great , according to 73%." 10.0 "100% thought theservice was very professional ." -
4.7 "Breakfast is below average."
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4.3 "Not very comfortable."4.4 "56% didn't like the
uncomfortable beds ." 1.4 "86% thought it wastoo noisy ." 4.6 "Air conditioning was criticized by 54%." -
3.9 "Disappointing food."2.1 "79%
did not enjoy the desserts ." -
3.1 "Awful rooms."1.9 "81% said
rooms were dirty ." 4.4 "56% didn't like theuncomfortable beds ." 1.5 "85%complained about the bathroom ." 1.9 "81% thought thetv was sub-standard ." 0.2 "98% thought they werepoorly maintained ." 0.5 "95% foundproblems with the furniture ." 2.9 "For 71%, therooms looked old ." 1.8 "82% hadproblems with the shower ." 0.6 "94% said thebathroom was dirty ." 4.6 "Air conditioning was criticized by 54%." -
2.6 "Terrible amenities."2.3 "77% thought the
building wasn't nice ."
Overall Rating
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8.6 "Location is great."
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8.4 "Great service."
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4.7 "Not very comfortable."4.6 "54% didn't like the
uncomfortable beds ." -
3.0 "Awful rooms."1.6 "84% said
rooms were dirty ." 4.6 "54% didn't like theuncomfortable beds ." 0.2 "98% thought they werepoorly maintained ." 1.5 "85% thought thetv was sub-standard ." 0.6 "94% foundproblems with the furniture ." 3.0 "For 70%, therooms looked old ." 1.3 "87%complained about the bathroom ." -
2.1 "Generally quite dirty."1.6 "84% said
rooms were dirty ."
Overall Rating
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8.4 "Location is great."
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8.2 "Great service."
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4.5 "Breakfast is below average."
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4.2 "Not very comfortable."4.2 "58% didn't like the
uncomfortable beds ." -
3.0 "Awful rooms."2.1 "79% said
rooms were dirty ." 4.2 "58% didn't like theuncomfortable beds ." 1.9 "81% thought thetv was sub-standard ." 0.7 "93% foundproblems with the furniture ." -
2.8 "Horrible vibe."
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2.4 "Generally quite dirty."2.1 "79% said
rooms were dirty ."
Overall Rating
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8.5 "Location is great."
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8.3 "Great service."
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8.2 "Good value."
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3.1 "Awful rooms."
Overall Rating
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8.4 "Great service."
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8.4 "Location is great."
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4.5 "Not very comfortable."4.7 "53% didn't like the
uncomfortable beds ." -
4.2 "Breakfast is below average."
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3.2 "Awful rooms."1.9 "81% said
rooms were dirty ." 1.5 "85%complained about the bathroom ." 4.7 "53% didn't like theuncomfortable beds ." -
2.1 "Generally quite dirty."1.9 "81% said
rooms were dirty ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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2.0review from
Pros: Nothing. Not even the price. Cons: The location is so bad their only option is to heavily drop the price, add a great breakfast, new beds... and then maybe it's useful to someone. Location: It's kind of near the Ontario Airport. But location is terrible. Not walking distance to anything but the train tracks and 24/7 truck yard. I should have read the reviews. This place is way overpriced. Literally right next to railroad tracks and huge trucking fleet lot with 24/7 truck noise. Beds are hard and I swear I can see the springs right through the sheets and thin thing they call a blanket. TV, not that I care, is a CRT that looks like 19" from 1998. Phone barely worked enough to call the front desk to cancel. Bathroom was also scary. I wasn't expecting a lot from a 2 star hotel, but I don't see how this is 2 stars and regardless, I wouldn't have stayed here for half the price. So I was left spending the next hour tracking down a hotel for a nearby event.
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4.8review from
Met my basic needs for my short stay. Not the cleanest hotel. Stains everywhere.
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4.8review from
Staff was friendly and was as helpful as possible Climate control was not plugged in. No info on climate control. All TV stations did not work. Bed uncomfortable Toilet ran. Door would not seal.
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7.7review from
Price Outdated TV with poor reception
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2.0review from
Nothing Spider webs, no pillow covers l, lots of flies, smelled like ash tray on the none smoking section and crawling animals in the shower.
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6.0review from
Price. Trains for days.. Wifi slow.. Broken clock.. Broken electronic door lock.. Can't walk around without shoes/slippers as the carpets are in need of shampooing.. Sour feet stink scent blowing out the A/C. It's the little things.
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7.0review from
The personnel was helpful and curriouse. The young lady at the desk allowed me to check in early and it was great because I was tired. Thank you. I had a bit of an issue with the continental breakfast. I got up at 7 am and everything was gone. I waited but nothing else was put out. It was adverrtised till 9 am. But otherwise it was good for the price.
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8.0review from
The hotel is gorgeous and has everything you could ask for in the way of comfort. The staff was friendly and welcoming. Every need was anticipated and met. Internet was available at all times and I combined business with pleasure. The beds were the most comfortable I've ever slept in any of the hotels I have stayed.
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8.0review from
The staff is courteous, friendly, and swift. They are readily available to accomodate you and to help you with your needs, even before you have to ask! The rooms are spacious, the beds super comfortable, the bedding luxurious and cozy with a wonderful down comforter covered by a red duvet.
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8.0review from
For your money this facility is the best, bar none! The staff is extremely friendly and courteous. The rooms are imaculate, and full of extra ameneties. The only thing is that I wish icould take them with me every where. BUt I can't, so I stay here as much as I can.
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6.3review from
Quick and efficient check in
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8.0review from
Very close to the airport and the convention center. If i am in Ontario would definitely stay at his hotel again.
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8.0review from
The hotel is gorgeous and has everything you could ask for in the way of comfort. The staff was friendly and welcoming. Every need was anticipated and met. Internet was available at all times and I combined business with pleasure. The beds were the most comfortable I've ever slept in any of the hotels I have stayed.
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8.0review from
The staff is courteous, friendly, and swift. They are readily available to accomodate you and to help you with your needs, even before you have to ask! The rooms are spacious, the beds super comfortable, the bedding luxurious and cozy with a wonderful down comforter covered by a red duvet.
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8.0review from
For your money this facility is the best, bar none! The staff is extremely friendly and courteous. The rooms are imaculate, and full of extra ameneties. The only thing is that I wish icould take them with me every where. BUt I can't, so I stay here as much as I can.
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8.0review from
Very close to the airport and the convention center. If i am in Ontario would definitely stay at his hotel again.
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7.7review from
Price Outdated TV with poor reception
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7.0review from
The personnel was helpful and curriouse. The young lady at the desk allowed me to check in early and it was great because I was tired. Thank you. I had a bit of an issue with the continental breakfast. I got up at 7 am and everything was gone. I waited but nothing else was put out. It was adverrtised till 9 am. But otherwise it was good for the price.
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2.0review from
Pros: Nothing. Not even the price. Cons: The location is so bad their only option is to heavily drop the price, add a great breakfast, new beds... and then maybe it's useful to someone. Location: It's kind of near the Ontario Airport. But location is terrible. Not walking distance to anything but the train tracks and 24/7 truck yard. I should have read the reviews. This place is way overpriced. Literally right next to railroad tracks and huge trucking fleet lot with 24/7 truck noise. Beds are hard and I swear I can see the springs right through the sheets and thin thing they call a blanket. TV, not that I care, is a CRT that looks like 19" from 1998. Phone barely worked enough to call the front desk to cancel. Bathroom was also scary. I wasn't expecting a lot from a 2 star hotel, but I don't see how this is 2 stars and regardless, I wouldn't have stayed here for half the price. So I was left spending the next hour tracking down a hotel for a nearby event.
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4.8review from
Met my basic needs for my short stay. Not the cleanest hotel. Stains everywhere.
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4.8review from
Staff was friendly and was as helpful as possible Climate control was not plugged in. No info on climate control. All TV stations did not work. Bed uncomfortable Toilet ran. Door would not seal.
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2.0review from
Nothing Spider webs, no pillow covers l, lots of flies, smelled like ash tray on the none smoking section and crawling animals in the shower.
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6.0review from
Price. Trains for days.. Wifi slow.. Broken clock.. Broken electronic door lock.. Can't walk around without shoes/slippers as the carpets are in need of shampooing.. Sour feet stink scent blowing out the A/C. It's the little things.
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6.3review from
Quick and efficient check in
