2.0
Car was not ready when we got there, waited 2 hours, they gave us an SUV but it was WAY too small. Then they made the refund process a massive headache. All of this happened on 12/22 and we’re STILL waiting for them to release the $250 deposit hold on our credit card. Absolutely absurd.Reviewed Jan 10 2023
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3.9
I had to wait for over an hour to get a car. People were nice but...Reviewed Jul 16 2021
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8.4
Pros:The car was clean and ready.Cons:At pick up I did ask if we could add one hour to our end time and the agent said it would add another days charge. I thought that seemed odd as we picked up at 7am and planned to drop it off originally the next day at 3pm. Later I called and a different agent allowed the extension without additional charges. As a customer I find it frustrating when you get two different answers to the same question.Reviewed Nov 12 2019
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9.2
Last minute rental.Pros:Due to thrifty car rental incompetence, I had to reserve an SUV last minute. They took good care of me.Reviewed Jul 23 2017
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4.4
MehPros:Price was ok and counter staff was greatCons:No washer fluid and tires didn't have adequate pressure. Had to stop for both and pay.Reviewed Apr 22 2017
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10.0
Courteous, professional service and a great deal!Pros:I appreciated the professionalism of the agent that waited on me and the courteous manner in which I was treated. He took the time to find the most comfortable car on the lot for me. The automobile, a 2017 Mazda 6, was a comfortable smooth riding vehicle with great fuel economy.Reviewed Feb 6 2017
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2.0
they had no that car!!!!Pros:They got my request but they did not call me that they dont have it.. made my day disgusting.Cons:All about itReviewed Dec 15 2016
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6.0
Car smelled like marijuanaPros:Nice carCons:Car smelled like marijuana when I got in. Staff was a bit unorganized when I checked in.Reviewed Nov 27 2016
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2.0
Cons:Car was gross, sticky substance throughout interrior. Reserved price was higher than usual, and price billed to my visa was incorrectly almost double.Reviewed Nov 6 2016
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2.0
They over book and could not have a car was on myPros:NothingCons:They over book and could not have a car was on my ownReviewed Oct 27 2016
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2.0
Never made it to AugustaPros:N/aCons:N/aReviewed Sep 21 2016
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4.0
Pros:Only place with a car last minuteCons:Didn't have a counter at AGS. Called to inform I'd be late dropping off and phone rep couldn't give me a breakdown of new total cost. Said to call ATL location where the phone rang and rang and nobody answeredReviewed Apr 13 2016
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