Book Payless car rentals at Omaha Eppley Airfield Airport

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Excellent

18

Good

7

Okay

4

Mediocre

9

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8.0

Pros:Staff was extremely helpful. No frowns. No hassles. Just customer-service oriented.Cons:We arrrived at the Avis/Payless counter at 6 pm. Only ONE rep for both companies. When we checked our car for scratches, there were several, so we had to flag a Payless rep. She was excellent - immediately went to get another car and made sure we were satisfied. HOWEVER, the car obviously hadn't been washed. We didn't mind, but. . .Reviewed Jun 30 2021

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2.0

Pros:The vehicle was awesomeCons:I was late, called 7 times to the local branch, but it kept going to the call center. The call center didn't have the answer and ended up costing me double because nobody could answer a phone call. Did talk to a manager that told me they were closed and have it returned by opening og the next day, that was a lie so now I will be filing complaints with every office i can, starting with bbb and file a claim with to get a refund.Reviewed Jun 5 2021

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6.0

Pros:Counter Staff was amazing. Very customer oriented at the time of rental.Cons:Car smelled of marijuana once it sat out in the sun. I called this in Day 1 after the car was sitting in the sun and the smell was overwhelming. As soon as I got through being on hold the representative told me they noted the smell to my account and then they hung up. I wanted to swap cars, but I did not have time to call back as I was travelling on business. Then when I returned the car they emailed me my receipt. Upon review of the receipt I was charged for a tank of gas when I had turned the car in with a full tank. Called the local number on my receipt ... Put on hold..... Then hold again for them to verify .... "They made a note and corporate would email me in 3 to 5 days, the charges are already in." So in a nutshell dirty car and overcharged.Reviewed Aug 17 2020

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10.0

Pros:The new Nissan Pathfinder was the best rental car I've driven, great choice! I needed something bigger than a mid-size SUV, but I didn't want a big Tahoe or Suburban, so the Pathfinder was the perfect size and a wonderful leather interior. I'll be back hoping to get the same in the future!Cons:Nothing!Reviewed Jul 27 2020

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9.2

Pros:Desk agent was knowledgeable, professional, and couteous with no pressure or upselling. Return check-in very quick and Return agent pointed out that since I filled up the tank which was higher that when I picked up the vehicle i would receive an adjustment at the "counter" so I was not over chargedCons:Price seemed unusually high @$89/dayReviewed Jul 20 2019

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10.0

Cons:Everything was quick and easy. I got a car upgrade b/c they were out of economy size, so I was very pleased.Reviewed May 25 2019

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5.2

Lost a future customer over $5Cons:I picked Payless because they said they were based at the terminal (Omaha) and the others mentioned a shuttle. Payless had a desk at the terminal but it was not staffed and instead had directions to the same shuttle as all of the others. Plus it is a bit of a pet peeve when customer service agents finish their conversation with each other before attending to the needs of the customer. Also I had asked for an extra hour on the rental to finish up my conference for which I was willing to pay the hourly rate of $5. They said if I was 1 minute over I would have to pay for an extra day. I left my conference early to get it there on time (3 minutes early). Instead of them getting a little extra for the hour, they got no extra, and they got one less customer for life over $5.Reviewed Feb 26 2018

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2.0

Will never rent from them again.Cons:Car battery died not once, but twice in three days s was quoted $81 including taxes and fees, ended up being just over $200. Dropped off the car and was asked about a chip in the windshield, one that was there when i picked up the car. Total nightmare, will never rent from them again.Reviewed Feb 13 2018

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10.0

Cons:Easy process well done.Reviewed Oct 3 2017

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6.0

The car smelled terrible and there was mud smeared all over the trunk.Pros:ServiceCons:The state of the carReviewed Aug 3 2017

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7.6

Cons:Car was not thoroughly cleaned.Reviewed Jul 24 2017

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5.6

Dirty car. Long wait for drop offPros:Decent vehicle. Good price.Cons:The seats were messy and should have been cleaned. It took me over half an hour to drop it off and check out. I had a flight to catch and was not impressed with the employee who left the building with a long line of customers waiting to be helped.Reviewed Jul 15 2017

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• How much does it cost to rent a car from Payless at Omaha Eppley Airfield Airport?

  On average a rental car from Payless at Omaha Eppley Airfield Airport costs $94 per day.

• What is the most popular rental car from Payless at Omaha Eppley Airfield Airport?

  Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Payless at Omaha Eppley Airfield Airport.

• Where can I find Payless car rentals at Omaha Eppley Airfield Airport?

  4501 Abbott Drive is the closest Payless rental location to Omaha Eppley Airfield Airport. The telephone number for this location is +1 402 342 4964.

• Does Payless offer shuttle or airport pick-up services from Omaha Eppley Airfield Airport (OMA)?

  Yes