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10.0
When the customer service desk is empty, there should be directions for how to pick up your carReviewed Apr 15 2023
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8.0
The process went quickly and smoothly. The employees were pleasant and efficient. Our vehicle was clean and we had no problems with it.Reviewed Apr 11 2023
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10.0
It was excellentReviewed Apr 6 2023
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6.0
On our return to Omaha, getting from the terminal to the Hertz rental office was very unpleasant and disappointing. Since Hertz, different from all other rental companies, has its office on the first floor of the parking structure, why are we told to go up a set of escalators, pass by all the other rentals, and down another escalator, while carrying all our luggage, to reach the office? Why is there no way to reach Hertz on the ground floor?Reviewed Apr 3 2023
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10.0
I got COVID and had to cancel my trip. I appreciate the full refund. Will use Hertz via Kayak in the future. Thanks so much!Reviewed Mar 31 2023
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6.0
There was only a single person working on the lot. This caused long delays and frustration with the the travelers waiting.Reviewed Feb 22 2023
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4.0
Hertz did not honor the rate quoted on Kayak. The final price was considerably higher. Also, it appears their car servicing person cleaned the inside of the windshield with the same rag used to check the oil. Nearly bald tires wew also a concern.Reviewed Oct 29 2022
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8.0
The rental car was too small, and too expensiveReviewed Sep 4 2022
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10.0
The vehicle had 42,000 miles on an economy car, so it was not luxurious, but it reliably served our needs. Last I checked, our $250 deposit hadn’t been returned, but it has only been a few days.Reviewed Jan 30 2022
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10.0
Anna at the Eppley Omaha pickup did a fantastic job in assisting me. Great job. ThanksReviewed Aug 21 2021
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7.9
Everything went fine, service was good. The rates are extremely high right now.Reviewed Aug 13 2021
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10.0
The people we dealt with while picking up and dropping off were great. It wasn't as clean as I keep my car, but it was fine!Reviewed Jul 31 2021
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