Port Jefferson Hotels

We loved the location in the heart of port Jeff and the cute holiday decor. The room was nice and very big. The price was great.

The staff was rather unprofessional. The 2 women at the front desk were having a discussion about their partying activities the night before and could barely acknowledge me when I arrived to check in. They continued their conversation throughout check in and only spoke to me when directing me where to sign and initial. It made me very uncomfortable. Also there was a lot of noise and banging from the floor above ours. It sounded like very heavy doors slamming. It's an old building so I can understand that they might not be able to do anything about it. But it might not be a good choice if you are traveling with little ones like us. Thankfully our 16 mo old and 4 year old were so exhausted from their travels that they weren't disturbed. Also their neon accent lighting is hideous and doesn't fit with the old nautical charm of the place

The beds are comfortable, there's a hot breakfast in the morning- it was everything I needed.

Nothing

I booked this hotel to spend the long weekend with my family, I had a very good experience years ago in another Hampton in Staten Island, that's why I decided to book an Hampton hotel again, but this time was a really unfortunate experience. First I choose this hotel because it has a pool, so my kids might have fun when I was working in Long Island. The heated system in the pool was broken so the water was freezing cold. I brought this concern to the manager, he apologized saying that the heat has been broken for a while and he gave me one of the three nights for free, I didn't think this was the right way to fix this, because my kids wanted to have fun, they don't care about having a night for free. Then the housekeeping is not the perfect one in this hotel, they did it around 7 pm, and we had to stay out of the room with the kids waiting for a rude housekeeper to finish the cleaning of the room, and of course the cleaning was in rush and the room was not cleaned to the standards than a hotel like Hampton Inn should be. Another thing was that the odor vent in the bathroom was broken as well. So to end this nightmare, on Monday when we were supposed to check out, I went to work and I called the hotel around 10 am asking if they would be able to let my family check out late, because I was not able to get them on time, the desk agent, her name was Janet was very rude on the phone with me and she said that she couldn't let me do that, because they needed to have the room ready early, I remembered her that the housekeeping was done by 7 pm everyday during my stay and I was asking just to 3 pm, I was begging her on the phone, she started becoming angry and she said to me "so you want me to lose my job just because you want to stay until 3 pm? you got it" and then she hanged up on me. I called right back and nobody answered the phone for 10 minutes. Finally this girl Janet answered the phone, I asked her to transfer me to her manager, she said that it was not manager on duty, I asked for 1-800 number to start a complain and she put me in hold and then she transferred me with another lady who let me did the check out by 3 pm and apologized, but she said to me that she doesn't believe that Janet was rude with me or hanged up the phone on me, this made me more upset because this person was calling me a liar, finally I went and picked up my family by 12:00 pm after all this frustration. This is the worst experience in hotels for me and my family.

Rooms were clean and kept well during our stay.

The hotel parking lot totally filled late evenings and the entrance could be more neat. There are trash, beer cans etc. visible when entering the hotel lobby.

I liked the location

The Ramada was not clean. The rugs were dirty and there was an odor in the room. There was a cesspool odor outside of the building.

It was close and convenient for my visit.

The stay was overall excellent. The location was perfect right on the expressway and a very short walking distance to the restaurants and multiplex movie theater. The room was clean and the staff was nice. I enjoyed the breakfast. It was a good experience.

the pool, breakfast

Conveniently located right off the LI Expressway. Right next to Red Lobster and Smokey Bones restaurants. There is a pool but other than that there is really nothing for kids to do at this hotel.

Always nice and clean. Very comfortable, kind bar staff, will go out of the way for guests. Stay here often for special occasions!

Clean rooms

Nothing

Clean hotel, good value, nice breakfast, good wait staff, indoor pool was a plus also exercise room

access to road outside hotel

Not much - but I did like the soft bed. For one night it was a nice change.

Dirty and creepy - unclean and they left parking lot doors open at night that's scary.

Dirty, falling apart, incompetent staff

The room was comfortable, the staff was attentive, and the hotel was clean.

I attended a high school reunion. The food was bad and the drinks were made with cheap liquor. The cost of the hotel was surprisingly high considering the location. A discount would have been nice since we were attending a function at the hotel.

The hotel was nice and clean the room was spacious, the pool area was wonderful.

Some of the concierge weren't so welcoming. They definitely need to be more friendly and more helpful

The rooms were clean, the breakfast was a great assortment, something for everyone's taste, and the pool was refreshing

N/A

That I couldn't get my room refunded.

Very convenient to the airport and centra to the area we were visiting

The water pressure was very poor. The mattress was dipped in one side as if a large person had slept in it for a long time making it very uncomfortable to sleep in.

Everything we expected from a five stars hotel!

i was driving from New York and i drove early to my hotel since iw as excited. i arrived at the hotel a bit early and my check in is not until 2pm. receptionist was a guy and i forgot his name. he worked on June 19, 2015 and he was there around noon. who ever it is, im really glad it was him who was taking care of me. the check in was really smooth and i couldnt be more happier. i had a bit of a problem about the Wi-Fi and i asked, he was very helpful and informative. then i stayed a few minutes in the lobby to use the Wi-Fi. then back to my room again. its just smooth sailing. anyone who is thinking of a hotel near an airport or if you plan on visting the hamptons. this is a great hotel to check in to. 10 out of 10. seriuosly like get your behind and check in on this hotel. thanks Rodeway Inn!

room to small, bathroom to small. breakfast was a joke. overpriced

I liked the lobby.

We stayed 2 nights and our room wasn't cleaned once. We had dirty towels and sheets. When I called for towels they took over an hour to get them to mee after I called them again to remind them. My room had garbage from who ever stayed before me in t and crumbs on the bed. I wil never stay again at a marriot hotel because of this experience.

Great staff. Clean hotel. I just wish it had a larger, more stocked gift shop and more dining choices.

Nothing. Everything was good.

Comfort and security for my 18 month old and I. It was great to feed him breakfast in the morning.

I accidentally booked a smoking room, the person at the front desk easily switched me to a non-smoking room (I don't think I could have stayed if one wasn't available).

Staff is quick to respond to needs.

It was very loud at night. (Around hours of 10:30pm-11:00pm).

The hotel staff was very nice and attentive and the breakfast was very good.

I specifically chose this hotel because the room I chose said it would have a fireplace. When I checked in the room I was given didn't have a fireplace. I would have booked a different hotel if that wasn't an option.

We liked the beds not much else

We usually stay a lot at holiday inns usually pretty good the fact that there redoing the hotel was a pain we had to park far away with children our room was kinda falling apart just looked old and people were abusing it, pulling in was a problem it was coned off my wife got sick from the breakfast and took the kids while I showered told me don't ever eat it lol the staff weren't that friendly except the night lady with short hair the staff during the day were kinda rude we expected better from holiday inn we've stayed at many around the country our favorite in the one in French quarters of New Orleans but the one on Long Island New York we won't stay at again and we visit every other month I hate writing bad reviews and usually I don't write many reviews but we would have stayed else where if we had known place wasn't that good

Good location, close to Islip airport. Easy to get there.

Friendly staff, clean and the beds are very comfortability.

It was a convenient location in an area with few lodging alternatives.

The breakfast buffet was very basic. Many La Quintas offer much better breakfasts.

The room was referred as "delux double room", which is not , in our opinion, a suitable expression.

The staff was very nice and the room was clean. The continental breakfast was good.

Hotel was under construction had to use rear enterance Also no exersice room it was under construction also room was clean but rugs BAD need to be replaced

Quick check in, rooms was beautiful, the bathtub is made for relaxation. Very unique and beautiful place. Wish I would stay for few more nights to take advantage of the spa. Needed to stay in the area, close to business and the price was just $20 more then a motel 10 min away. Will stay there again for sure next year. Stuff is very professional and polite. I really enjoyed my stay. Thank you!

Beautiful surroundings

huge rooms- full kitchen, friendly helpful staff- BBQ and health club were excellent- rooms were very clean.

location was good but hard to find if you go to the condos or the courthouse side of the street

Beautiful and clean.

My mother fell in the parking lot due to ice. Should have been sated or sanded!

The room was clean and quiet

The motel is rundown and needs major renovations. The air conditioner was old and discolored. The sink faucet was loose. The front desk person was rude and unfriendly. The reservation made thru Kayak never was received by the front desk and was a complete waste of time.

The rooms are excellent, and food delivery direct to the rooms from some local restaurants is very convenient. I also very much appreciate the fitness room and pool. Excellent place to stay when visiting Brookhaven National Lab! Very good breakfast as well.

Clean, modern look. Plenty of room for a family of 6. Very comfortable stay. Kids enjoyed pool (4' 11" deep end). Good variety for continental breakfast. Two thumbs up!

Pool towels seem to be a scarcity. Could always bring bath towels. But it does take away from facility readiness.

It was all perfectly alright. No issues with cleanliness. The faucet was a little rickety, but worked OK. We slept well. The motel staff were helpful.

My only objection is the price. I know this is New York, and it was the cheapest place to stay within reasonable distance of our destination. Still, $100 a night for a one-star motel seems excessive.

Very comfortable bedding. Close to everything, especially the University, in Stony Brook.

I found it strange that the shuttle did not take guests to the airport. I understand not doing pick ups, as that can involve many delays. But not taking guests to the small airport that is a 25 minute drive, is a puzzling lack of customer service.

Everything was very new, clean, and fresh. Room was nicely appointed and comfortable. Staff very polite and helpful.

Bathroom and closet area was a little cramped. It was almost like the wrong end of the room was long. The breakfast was expensive and cold, quite surprising.

Front desk staff was very helpful. Stayed with a 10 month old and a 2 year old, and the outdoor playground was a nice distraction. Wish we'd had time to use the pool too. We were on a floor with a women's college sports team (I assume - I could be guessing wrong) and even though they were in and out of each other's rooms socializing, we only heard the faintest bits of noise. Either they were just excessively well-mannered, or the rooms were soundproofed enough (or we were that exhausted, plus we had the fan running all night) that we didn't hear much of anything.

There was one spot in the bathroom that I wish had been cleaned better. I tried to point it out to the housekeeping staff, but there was a language barrier, and I didn't pursue it with the front desk. (You know what I'd love to see? A checklist of "this is all I need done in my room today" - the all or nothingness of housekeeping in a hotel seems out-dated. Somedays all you need is a couple towels and the trash emptied, and other days, sure you need the whole shebang. It would be nice if you could just indicate that on a card that housekeeping could use.)