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Passenger van |
Commercial |
3 locations in Randolph
Filters
Reviews
6.0 Okay
Oct 2023
2.0 Poor
Feb 2021
Pros:
Every single thing was a challenge and took much longer than it should have.Cons:
See above. Also, my car reeked of smoke.10.0 Wonderful
Oct 2020
Pros:
The manager at the pickup location had excellent customer service. Served me after the work hours and with kindess2.0 Poor
Aug 2020
Cons:
Not have customers standing out in the hot sun3.6 Poor
Jun 2020
Pros:
I didn't rent anything because they didnt have any vehicles to rent9.6 Wonderful
Dec 2018
Pros:
Friendly employees!4 locations in Randolph
Filters
Reviews
2.0 Poor
Oct 2023
8.0 Very good
Nov 2022
4.8 Mediocre
Feb 2018
Cons:
The car wasn't ready for pickup on time. RX drugs from a previous rental had been left in the glove compartment. The car had a strange odor, like someone had smoked in it and they tried to cover up the smell.6.0 Okay
Jun 2017
Pros:
Value of rentalCons:
No one there at pickup, waited 45minutes4.0 Mediocre
Jan 2017
Pros:
Good price.Cons:
Only open until 6:00 pm and could pick-up car2.0 Poor
Dec 2016
Pros:
Nothing. There wasn't a single positive part of my experience.Cons:
I left work early and traveled almost 90 mins to get to Hertz. I confirmed with a woman on the phone what time I would be there earlier that day and yet when I arrived on time, there was a sign on the office saying they would be back 30 mins after we had arranged. I waited the 30 mins then went inside only to be told that reservations couldn't be made with a debit/credit card, only a credit card. I made the reservation with a debit/credit card, and I spoke to the representative on the phone. At no point did anyone warn me that I wouldn't be able to use my card. They offered to pay part of the cost to Uber out to a Hertz that took debit/credit cards, but that store didn't have any economy in stock. I wasn't offered an upgrade or anything. I was told of two nearby car rental places and ended up walking to both of them in the cold before taking public transportation back home. This was by far one of the worst customer experiences of my life. Now I know to just take the Greyhound bus when I have to travel. Clearly Hertz as a company doesn't have their act together, since two franchises failed me.One location in Randolph
One location in Randolph
Filters
Reviews
9.2 Wonderful
Jul 2019
Pros:
Staff at pickup (in MA) and drop off (in NC) were outstanding. The vehicle was comfortable and easy to manage. It was also much better on gas than I anticipated.Cons:
The vehicle was very well maintained. However, the console had not been wiped down. It was dusty and the side console was sticky. Still, this was minor and did not impact the overall excellent experience.10.0 Wonderful
Jun 2018
Pros:
Drop off and pickup agents were very friendly. Got the perfect sized car for the amount of space we needed.10.0 Wonderful
Dec 2016
Pros:
Excellent in all.One location in Randolph
Along with a 15 passenger van, rental companies in Randolph offer 7 passenger vans and 12 passenger vans.
Pick-up location | Randolph |
---|---|
Car types | Van, Minivan |
Rental locations | 2 |
Airport locations | 0 |