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Passenger van |
Commercial |
3 locations in Salem
Filters
Reviews
7.2 Good
Jul 2019
Pros:
the price is good and the car is niceCons:
i made a monthly rental from May 10 to Jun 9, i went back to Enterprise to make another monthly rental on Jun 7, since Jun 9 is Sunday, the operator just closed the contract on Jun 7, which made me 2 days loss, and never noticed me i can come back to Enterprise to make the new contract on June 9.10.0 Wonderful
Apr 2019
Pros:
Staff was wonderful and ease of pick up and drop off8.0 Very good
Sep 2016
Pros:
Car was nice.Cons:
The car had expired plates - I didn't notice it until I was 400 miles away.One location in Salem
Filters
Reviews
2.0 Poor
May 2021
Pros:
In person staff was nice but not informed wellCons:
I tried calling Hertz 6 times to request a rental extension because of an unexpected family emergency and all six times no one answered. We also were unable to fill the car up with gas as no Gas Stations within 30 miles had a working pump due to the Oil Pipeline hack. This was ruled a State of Emergency yet Hertz still charged up $7 a gallon to fill the tank up.2.0 Poor
Jun 2018
Pros:
NothingCons:
When you make a reservation, maybe they should have a car. Or at least make a phone call or email stating they are out of cars....isn’t that there dial purpose?2.0 Poor
May 2018
Cons:
I was promised a car for a trip I planed for a month .the same day hertz on east main st in salem va. called and told me they had no cars so I had to cancelled my vacation never have got my money back what do I do thanks8.8 Very good
May 2017
Pros:
It was the perfect vehicle for my needs. Pickup/dropoff was quick and location is convienient. Employee was professional and pleasant.Cons:
the vehicle wasn't clean enough. There was a film on the interior of the windows and some seats had crumbs and crust.8.0 Very good
May 2017
Pros:
as far as the car, it was awesome. comfortable, very easy on gas, and roomy.Cons:
it had a smell as if cigarette smoke was being covered up which was kind of nauseating but at least an attempt was made.8.0 Very good
Mar 2017
Pros:
Staff was helpfulCons:
I contracted for an SUV and ended up with a sedan. Lost a day stuck in the snow in VT. Not happy to have lost that day.One location in Salem
One location in Salem
Filters
Reviews
8.0 Very good
Jul 2019
Pros:
Staff was friendly and helpful. Only issue was the address I was given to drop off the vehicle in Tucker, Ga, was not the location. My GPS took be to a totally different building. Needed to make a call to find where I was to go. Return desk acknowledged it has been an issue.Cons:
Only car I have rented over the last couple of years that did not have active XSM radio or navigation.9.6 Wonderful
Aug 2018
Pros:
Agency staff friendly and helpful.10.0 Wonderful
May 2018
Pros:
Car was clean and full of gas. Staff was very friendly,Cons:
Would love to have a rental car with navigation features, especially since most people renting are traveling in an unfamiliar place.10.0 Wonderful
May 2018
Pros:
Customer service was excellent.6.0 Okay
Apr 2018
Pros:
Easy pickupCons:
Cat was a little tired and bare bones. Stained seats4.0 Mediocre
Dec 2017
Pros:
Ease of coming and going.Cons:
Class of Car, Cleanliness of Car, comfort of the car, and NO other options on the lot for a normal rate! I will skip Avis next time because of their customer service!One location in Salem
Filters
Reviews
2.0 Poor
Dec 2023
2.0 Poor
Oct 2022
8.0 Very good
Apr 2021
Pros:
The staff was helpful, and pickup and drop off were easyCons:
The car reeked of cigarettes. It was quite overpowering and I could smell it on my jacket after getting out of the car. As a family of non smokers, traveling with a young child, it was kind of gross and embarrassing.10.0 Wonderful
Jul 2020
Pros:
Helpful staff and awesome carCons:
Allow debit cards for rentals!8.8 Very good
May 2020
Pros:
Staff very helpful10.0 Wonderful
Apr 2018
Pros:
Ford Taurus was exceptionalCons:
Took three attempts to get the bill correct but finally got it rightOne location in Salem
Filters
Reviews
8.0 Very good
Apr 2024
10.0 Wonderful
Apr 2021
Pros:
yesCons:
The price could have been less expensive9.6 Wonderful
Oct 2020
Pros:
they were able to upgrade me without extra costCons:
Cut down on the age fee please.9.6 Wonderful
Sep 2020
Pros:
On BOTH ends, at EWR and ROA...Cons:
I'm not sure how fair the dropoff fee was!2.0 Poor
Aug 2020
Cons:
I got to the airport and they did not have any vehicles to give me. I ended up having to go to another company to rent a car.10.0 Wonderful
Aug 2020
Pros:
Very easy pickup/dropoff. Representative was very pleasant and thorough.One location in Salem
Filters
Reviews
10.0 Wonderful
Apr 2024
8.0 Very good
Jul 2020
Pros:
Clean and well equipped car. The agent was nice and professionalCons:
Agent not masked. Not informed when reserving that there would be an additional $200 deposit placed on my credit card. When at the counter I was told that it would be released upon return of car. I don’t know if it has been returned yet, but I was on a trip for an interview during the pandemic and placing an additional $200 would have made my rental decision clear Togo with a different company.5.2 Fair
Apr 2018
Cons:
I tried extending my rental and was charged an exorbitant amount of money to do so.6.8 Okay
Oct 2017
Pros:
Great price for a full size car and super quick easy pickup at the airport.Cons:
Even though the price was great for a Hyundai Sonata we just couldn't get over how dirty, old, well used the car was. The car had close to 40,000 miles and looked it. Large deep scratch down the drivers side but the worst part was the filthy upholestry and windows. We had to stop 2 different times to clean all of the interior windows because you just couldn't see through the haze. The towels were black, literally black after wiping them down. The seats could not be cleaned. This was not a quick wipe up of a spill, this was deep down stained over the years dirty. While the price was great and it was indeed a nice large size car the dirty and super well used automobile makes me score a lot lower than usual.9.2 Wonderful
May 2017
Pros:
Great value and smooth pick up and drop off.Cons:
The car could have been a little cleaner inside.8.0 Very good
Apr 2017
Pros:
The steering wheel on my Jetta made it impossible for me to see how fast I was traveling.Cons:
I needed to return my rental early and received no discount. Way too many fees. I'LL drive next time.One location in Salem
Along with a 15 passenger van, rental companies in Salem offer 7 passenger vans.
Pick-up location | Salem |
---|---|
Car types | Van, Minivan |
Rental locations | 2 |
Airport locations | 0 |