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My ground floor, corner room was noisy--both from traffic and the creaky floor upstairs. It was inconvenient to have to go to the lobby for wireless internet.
Super nice. Friendly staff. Flight was cancelled and they were really helpful.
Safe and clean Needs to be updated
Rooms are spacious and clean Front Desk staff where not very knowledgable
We enjoyed the room, the view was great of the city, and we could walk around to where we wanted to go. The bath tub didn't drain and so we showered in a tub full of water.
Clean rooms, absolutely immaculate grounds. All trees, bushes, and flowers were trimmed to perfection. Nothing
My family really liked the pool and fitness area. We even ordered poolside meal service which was delicious. There was a snotty lady working in the fine gift shop who gave my 3 year old and myself the stink eye as my daughter hugged the bulldog sitting at the gift shop entrance
Very clean Not enough parking
No continental breakfast
Bed was very comfortable room was very spacious Lots of noise from the parking lot area at 11pm sounded like a street sweeper going through the parking lot
The rooms were very spacious and very clean. The elevators were broken and we were not informed about it after waiting for a long while with all of our luggage we decided to use the stairs. I understand things happen but a common courtesy would have had front desk tell us and offerd any help with our luggage. My neighbors were very loud and obnoxious how ever I did not call lobby which is my fault but possibly having security do a walk through through the halls at night would be a good idea for this hotel.
Easy to park. The staff was excellent. Our room was very nice. Well kept and clean place. Would recommend to anyone.
It was awesome. The staff went waaay above and beyond what was expected. Are you kidding me??? How about this....We couldn't stay forever???
Great hotel with a great staff. One of the best values in the country.
very good service, friendly staff, decorated beautifully for the holiday season. great location, close to everything. we did not find an in-room coffee maker, which we would expect for our junior suite.
The hotel was immaculate. The rooms were superb in size and furnishings. It was a very good value for such luxury. The grounds were also beautiful.
Beautiful grounds and pool, Princess rooms, and very friendly attentive staff. Jack in hospitality greeted us, gave us great recommendations, and went above and beyond to make our stay welcoming and made us feel at home. Can't speak highly enough for the amaxing and genuine staff. Truely a luxury hotel with first class amenities. Only positive things to say.
It was an absolutely beautiful and amazing hotel. It's right in the city within walking distance of great places to have dinner and drinks.
We loved the elegant atmosphere and the professional staff. The spa area was especially nice. We thought the parking was hard to follow.
Clean, modern interior. Great price. Spacious room and friendly staff. Room 508 had a little bit of deferred maintenance. Can't complain for the price I paid, but expect more from a Sheraton property.
Great staff. Room was very clean and comfortable.
The room was clean and updated, needs an updated tub though. The bed was comfy and tv was big. The tub and shower were not as clean as the rest of the room; would have liked a more updated and bigger tub. There was a dog that kept barking, I understand the hotel is pet friendly but it was annoying because it barked for a long time at night and again early morning. Maybe get thicker walls or something to muffle the sound? Also heard room cleaning and vacuum very early above us.
the king bed No.
Beds were horribly soft.
The spacious room. The long walk to our room.
Excellent hotel and brilliant service, the view from our room was amazing and the staff were very helpful, room was brilliant came with all things we needed
The staff was amazing! They were all so polite and just wonderful. The room was fantastic as well! Nothing!
By far the staff. Very impressed with the level of customer service. Here's a few odd things- I needed their wheelchair and it's in very bad shape. The left little front wheel is crooked and it has no foot rests. The lids don't fit the Starbucks cups in the room's coffee service. The bar bolt on the door (room 142) was very loose at the screws. The smell of the orange mint toiletries was offensive to me.
I just stayed 1 night with my family and beds was very good. I request to set refrigerator and internet access fee is charged free.
Great view to watch the fireworks. Nothing.
She ratings are on e of my favorite hotel chains. When we got there, we got an upgrade and got a spectacular view of the city. Loved it
The daily parking seemed a little steep given both the parking garage and surrounding streets were basically empty.
I didn't like that you had to pay for parking each day and you had to pay for WiFi.
The location was excellent and the facilities were very nice. The young man who first met us as we drove up was very, very friendly and helpful. We had trouble getting connected to the Wi-Fi. When we did (with the help of their out-sourced IT) it was a very weak signal. Also, when we got to the hotel, the place seemed a bit chaotic with wedding guests, wedding parties and tons of people clogging the entry way.
The firepits and lounge area No outside pool or hot tub. Room wasn't as nice as I was expecting for the money.
Rooms are clean and comfortable Room was not ready when I arrived
It was clean. The staff was courteous, friendly, helpful and well informed. It was close to Temple Square and Shopping! Great atmosphere! No microwave or refrigerator in room. Also I don't like that they charge you for bottled water, $3.00 seems very high!
I always stay at the Hilton, it's great location and pretty luxury althought there's many more luxury hotels, Hilton is great in price and location, close to bars and City Creek Mall The extra charge for parking should be included with the stay
When I was working I stayed at this hotel year after year, and appreciated the little extras they had. This room was very basic, no extras or frills - but it was close to the political convention I was attending.
Great location! The water in the morning would be hot and then cold- not very comfortable!
I liked the location and friendly staff The old rooms and broken heater, loud refrigerator. Not the cleanest bedding.
VERRY CONVENENT FOR MY STAY AS I WAS IN THE DAYS OF 47 PARADE AND I LIVE IN CACHE VALLY. I BOOKED AT THE RIGHT TIME. GOOD RATES .
Within walking distance to city creek Room was very small. Run down. Needs up dated. Not worth the money. Water hot then cold in shower. Staff was ok.
The location is great. Light rail stop right out front. Half a block to the convention center. Only feet from the Salt Lake Temple if you are interested in sightseeing
Unplanned overnight in Salt Lake due to flight cancellation. Hotel is ideally located (really is adjacent to Temple Square and City Creek). Squeaky clean. Deco lifted from a set of "The Americans," or maybe something five or ten years earlier. Not old, just old.
Nice place, great location, has been recently updated with décor, bed was very comfortable, room was clean, free internet with good service Staff was knowledgeable but a little slow, price was a high versus other locations of similar quality, not a modern or chic building but very serviceable.
Conveniently located next to Temple Square, within walking distance of the convention center. Easy access to lots of local restaurants/shops/bars. The staff was always very nice, and the light rail from the airport stops directly in front of the hotel. My room also had a great view of the Temple Square area and the mountains in the background. Not a very big room, although I didn't need a lot of space as a solo business traveler. The bed wasn't the most comfortable I've slept in, but it could have been much worse. They offered the option to not wash the sheets every day if desired (in order to save water and resources), which I appreciated, but did not offer to do the same for the towels.
It was in the heart of Salt Lake City across of Temple Square, across of Abravanel Hall, and City Creek Shopping Center. The free fare zone helped to get around using the train in front of the hotel and several buses nearby. Nice view of the city from the hotel. I found a few stains on the upper part of the shower curtain, lack of space to put luggage down, and a cold draft coming from the balcony door even though it was closed. This was mainly due to the snow storm though.
Everything we came to Salt Lake City for is within walking distance of the Salt Lake Plaza & at a very reasonable price. This was my second visit & would stay again when I return to town. It would be nice if parking were included in the rate, but the $5.00 fee is reasonable & parking is secure.
Nice place, great location and walking distance to shopping mall. Hotel room clean and spacious.
It was clean and centrally located. TL;DR We were overcharged for the room. The room was dark and tiny. We were "upgraded" to a smaller, darker room. Don't stay here. Paying via priceline was $40 more than the hotel website advertised. On a night when the hotel was nearly empty, we were given an awkward corner room that was poorly lit and the size of a closet. Front desk was nice enough to "upgrade" us.... to a smaller and darker yet equally uncomfortable corner room. The robes were threadbare, faded leopard print, and gross. It was so terrible that we questioned whether we were on Candid Camera. I've been a lifelong Kimpton devotee but never again. There are so many great hotel options in SLC. Don't waste your time or money here.
Restaurant was very good - except for the dogs. Staff was helpful and friendly Dogs
Loved it here! Great place to stay! The staff is so friendly, definitely has a high end feel. Furnishings are very nice and unique layout. Very clean. Bed is very comfortable. I highly recommend getting room service. The restaurant in the hotel is to die for. They accept pets and welcome them with open arms. Valet service for $24 per night is very worth it! Lovely hotel!
My husband and I enjoy staying here because it's always modern, clean, sophisticated and welcoming. They are so friendly and the rooms have these fun and creative amenities, like yoga mats & animal print bathrobes. We often have overnight lay-overs and roadtrip pit-stops in Salt Lake City and the Kimpton Monaco never disappoints. No complaints
I would definitely recommend it . I am going to stay more over there Everything was great.
Room, location, bed, view Girl that checked us in put us in the wrong room and when told did it again. I went to remedy and was told that hotels.com could not reserve the room I requested and that I would need to request refund from them. I went back to wrong room, called hotels.com and miraculously the correct room opened up! Yeah for hotels.com
Location, friendly staff, decor Room 708 must be very close to ventsbof some sort because there is a hum going on the whole day and night, which could affect quality or sleep.
The staff was so nice and very accommodating! Their Bambora resturant was amazing! The best food I've ever had! It was so good that we ate there for dinner and breakfast. Wine/social hour was very relaxing. It was a fabulous get away!!!
Well decorated, nice overall. Other people's showers so loud it kept me up, knocking on my door when I have do not disturb tag hanging, if you arrive late at night your reservation may disappear, parking is stupid expensive considering cost of room, no parking for large vehicles.
I felt that the room was very clean and spacious, with a simple but stylish decor. The price was also much more reasonable than other hotels in the downtown area, as there was no major fluctuation between the weekend and daily rates. The continental breakfast was subpar, despite being hyped upon check-in as one of the hotel's best features. I also had issues connecting to the internet, and had to cycle through several different networks before finally staying connected.
I was unable to go.......but my friend and her "special needs" son went......original 3 I had booked the room for. When arriving, Jarred had to use the restroom and the "clerk" was VERY rude and unfriendly. Sheryl asked if there was a public restroom and the clerk asked "Are you a guest?".........well she had a suitcase........rude, rude, rude.........they were never greeted or acknowledged the rest of the weekend.............so NO, I won't be staying there
The pool was the perfect temperature and all sidewalks were crystal clean after the snowfall.
Price and service
The room was very comfortable, especially the beds . It was was clean. There was plenty of room to spread out. The breakfast food was not good. Most of it tasted and looked like it sat around for a long time. The table area is tight, especially with many families with small kids. Fortunately there are restaurants close by!
Breakfast included. Decent selection. Room smelled like a smoker. Bed could have used some padding. No couch for kid to sleep on.
Just a great place to stay, and good location. No complaints at all.
Great breakfast every morning
Everbody was friendly and accammodating.
Nice enough place. Good pool. Rooms clean. Overpriced in the summer. Staff lied to me about room availability. Had booked the rooms for a week and then received an invoice the second morning. Was told nothing was available and they were sorry. Then I booked a room online and the staff proceeded to give me attitude. Breakfast setup in a way that it can't accommodate the number of guests. Parking lot is a hangout for homeless folks. Stayed there many times in the last few months but will never go back.
Lobby, sundry shop, room, pool & hot tub, sauna. Close parking. Made use of all of it. Hot tub is indoors, but has great vantage point into the world outside. Room was great: just nothing in particular I need to say about it. :) Nothing about the place made me unhappy.
There breakfast is too notch!!!!
Clean, great location You are required to pay a $15 parking fee per day to use the only parking structure available on the premises.
The location was great. $15.00 for parking and no free wifi.
Bed was very comfy and big for me, my wife and out 7 month old little boy. Staff was nice and helpful. Had a great view from the 9th floor. Location was awesome. For a last minute trip, this place a gold to stay at. The bathroom was small, I have stayed at cheaper places with bigger bathrooms. Breakfast was over priced. It was cheaper for my family to go else where for food.
Bed was comfy...perfect for two. City view at night was amazing. Originally paid for the high rise but they tried to put me on the third floor. Desk worker Sage was very kind and helpful in getting us into a more appropriate room on the 14th floor. Small bathroom....small bathtub. Very few options for "gift store." 7 dollars for a bowl of cereal!!
Bed was awful. Lobby was stark and uninviting.
this is one of the best hotels in SLC, the location, amenities and friendliness of staff is outstanding
The rooms were all updated beautifully with modern bathrooms and very comfortable bedding. Would definitely stay again !!
the staff was great , the bed comfortable , room was nice parking was difficult , room service was a little slow
Great location and the view from my window was amazing. Very friendly staff. Clean comfortable bed. For the price the room was small, No spa, No coffee in the room. Not a hot tub, jacuzzi to be found. Room was hot. I was a very sad girl.
The hotel itself is nice. It's comfortable, clean. Seems best for business or couples. The indoor pool was fun with a city view. We had a few problems with our room upon arrival. Online we had booked a room with a sofa bed, and the microwave/fridge. The room they gave us had no sofa bed for our kids, so they switched us to a room with no fridge/microwave. The staff weren't very friendly. When asking questions about breakfast, facilities, getting extra blankets and pillows etc. they were rude and treated us as if we were being incovenient with all these "silly" questions. The pillows were miserable! Down and feather pillows provide no support so it made sleeping on a nice mattress difficult.
Convenient to all the downtown sights. Back patio is right on Gallivan Center plaza. Great views of the mountains. Cheerful service from everyone, from valet to housekeeping to front desk. Dinner at on-site restaurant was just okay.
The Peery is located conveniently to great restaurants, the Salt Palace, and downtown SLC. I was able to walk everywhere I went. The airport was only 15 minutes away by Uber. All the staff were excellent, very friendly and accommodating. The hotel has that boutique charm and has been redone beautifully. I was there during some unseasonably warm days. Being on third floor, all the heat seemed to come up to my room. Apparently, because of the age of the building, they can only turn on the heat OR the AC. I sweltered the first night. The next day I asked at the desk and they told me to leave the HV/AC system off and my room would cool down. Normally, that may have been true, but due to the warm days, it didn't happen. They then got me a box fan, which helped tremendously. I was more comfortable for the rest of my stay.
Interesting older hotel. It was clean and the bed was awesome. The staff was friendly and helpful. It is right in the center of the city. The room was small and the breakfast was so-so. It needs a remodel. It could be a top-notch hotel with some new carpet, paint, etc.
Staff was great. Friendly, helpful and professional. The key card system was broken, so no room keys. Quite a hassle.
The beds were very comfy and the decor and location were nice. When the heater turned on, it was excessively loud (hard to sleep through) and the bathroom fan was very loud as well.
Clean. Vintage. A/C didn't work and it was way too hot. Rooms were tiny and a bit cramped.
The building smelt old and so did the room, I was worried my cloths would take on the smell so I left. The toilet was pretty much right next to the wall with the towel rack right over it so you couldn't go to the bathroom with out removing the towels first. The room was very small as well.
Staff was very friendly, location is fantastic!! It is old and has less amenities but this was no surprise as we reviewed the comments from other travellers. Breakfast is fine nothing special ! But overall it is a great value for what you get. Did not like having to pay for parking !!!!!!! Again the breakfast was nothing special and the internet in the room was slow but I did find that the internet down in the business room was fine!
The bed was amazing and the bathroom was massive The room did get a little cold at night.
The elevator that only holds 2 people and works intermittently. Kinda worn and musty.
It's close to everything and close to public transportation. Also it's a historical building which is awesome. The place have a lot of history which made us really like it. The breakfast is not really good it's an ok breakfast. And also there is no parking so you have to pay hourly Parking or park from 8 pm to 8 am for free
The staff was wonderful, even going so far as to loan me a phone charger because I left mine at home! The hotel is a 15 minute was to the Family History Library, right through downtown. The lobby is very nice. The room was perfect for my needs, clean and simple. It's not the Ritz, but that's not what you're paying for! Great value. I'd stay here agin on a trip to Salt Lake.
Breakfast was way overpriced if you are taking your family.
I wanted more tv options for my kids or to have DVDs and players available
Rooms are spacious. The whole room was comfortable! Room service was excellent. My go to hotel anytime and everytime I'm in Salt Lake no complaints.
Very comfortable bed! Room was so clean and spacious. Staff were helpful. The pool and hot tub were very nice as well. nothing - all was wonderful
The staff was very friendly and helped me out on getting my stay extended another day unexpectedly. Rooms were great and thanks so much for the parking garage.
The hotel and its staff were very nice and welcoming, even accommodated a late checkout request, so I was pleased. I was surprised this location didn't have a shuttle to the airport and yet airline crews were staying there - maybe special arrangements are made for them. Other hotels in the area do offer shuttles.
The location of the hotel was outstanding. Literally across the street from the sports arena and just a block away from the Salt Palace convention center. In addition, the staff was always very attentive to whatever we needed and whatever questions we had. So while it was a business trip and I had zero say as to where we were staying, I was very impressed and would absolutely stay there again next time I'm in SLC. It was a new hotel (I think 5 weeks old) when we stayed so they were still working out the kinks. The room phone wouldn't work except for when on speaker phone, the thermostat unit wouldn't drop past 70 for the A/C setting and the position of the shower head to the shower door created inevitable run off onto the bathroom floor (nothing a towel couldn't soak up but, you know, still a curious choice). But those are very nit-picky things and will easily be overlooked the next time I'm in SLC because I will be staying there.
The breakfast was delicious, rooms were spacious and clean. We love the kitchenette and updated appliances. We stayed on a busy weekend but it was not too crowded or loud. Location was close to many things but not a great view. The breakfast was delicious but availability of food items varied, possibly due to a large group that was staying that weekend.
It was within walkable distance of downtown; it was also clean and updated. I also enjoyed the free Wi-Fi. I did not like being placed in a handicap accessible room without being told in advance. As a hotel guest, sometimes you want to be able to relax and take a bath and that option was not afforded me.
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This guest did not leave comments about this hotel.
Very clean and great staff
Friendly, helpful staff. Location. We walked to our restaurant. Our room was nice but awfully small. We felt a bit crowded.
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We normally enjoy the Marriott Hotels This Marriott was under massive construction which we were not made aware of. They did not offer the rooms that we paid for (kings with sofa sleepers), the restaurant was torn out, and the pool was destroyed.
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Room was nice and clean, internet was good, bed and pillows were okay. Our window faced a very loud and obnoxious dance club. The walls between rooms seemed thin. There was no breakfast included.
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The hotel lobby was closed and consequently so was the pool. We also couldn't find the breakfast provided by the hotel. We were placed in a room with one bed despite having booked a room with a bed and sofa sleeper. There were unwashed sheets in our room.
Comfortable, clean, great breakfast buffet. Disappointed in the cold pool.
I enjoyed the friendly staff, convenient location, and the clean rooms!
It was so new and nice and clean.
Nice big / clean room and comfy bed. Enjoyed the pool and spa and especially the proximity to the convention center for the conference I was attending. The hotel is under construction. It's getting a much needed update, but that meant construction noise and scaffolding outside my window. Wasn't a big deal.
The beds are comfortable. Shilo In is under construction. Do not stay here unless you absolutely have to. The front lobby is cold, the parking is behind the Shilo Inn (you have to walk around the block to access the parking). Construction in the building is from 7am - 7pm (noisy and don't even try to sleep in). After I got to the Shilo Inn, is when I realized how much work is being done, and I still paid full price.
Everything was perfect, no issues whatsoever. The room was cleaned so thoroughly everyday that it felt like we were getting a brand new room every day. No complaints whatsoever.
Great location! Elevators were constantly broken and the stairs were off limits so sometimes the weight for an elevator for 20-30 min
Price was extremely high during our stay
Staff was nice, good location. The hotel was very run down. Had broken table, ancient tv, and microwave. Free breakfast was a joke. Don't recommend staying there.
clean and conveniently located. They don't have room service.
Good breakfast. Better than other places we've stayed. Nice people. Good room. Breakfast not as good as I remember. Parking was limited. Loading/unloading lane was packed with overnight parking. The regular parking was all taken. We were sent across the street with a parking pass. When we went leave the attendant didn't recognize or no what to do with the pass. Luckily he let us through.
The room was very nice. The facility was clean and well situated. I really liked the pool, sauna, and the overall room. My friend ended up getting food poisoning after eating the breakfast. Please make sure that your food is fresh. He got very little rest that night and ended up vomiting for most of the trip.
convenient location, Nice staff all else was bad. it smelled, our room had a whole in the ceiling and our bed had hair in it. The breakfast was bad and weird.