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My ground floor, corner room was noisy--both from traffic and the creaky floor upstairs. It was inconvenient to have to go to the lobby for wireless internet.
Very clean Not enough parking
The hotel is in a convenient location near downtown, shopping and restaurants. Parking can be limited and chaotic at times with the amount of traffic. The staff is courteous and friendly, especially the older lady in the gift shop. There were leaves in front of our room for the entire 3 nights we stayed. Also, there was a newspaper sleeve in front of our room that was never picked up. We had also requested an upper level room when we made the reservation, however, upon check-in we were given a room on the ground floor. The bathroom sink faucets also leaked during our stay. The guide on the television is not user friendly and does not match the channels.
Everything was so charming and romantic!
Safe and clean Needs to be updated
My family really liked the pool and fitness area. We even ordered poolside meal service which was delicious. There was a snotty lady working in the fine gift shop who gave my 3 year old and myself the stink eye as my daughter hugged the bulldog sitting at the gift shop entrance
Bed was very comfortable room was very spacious Lots of noise from the parking lot area at 11pm sounded like a street sweeper going through the parking lot
Clean rooms, absolutely immaculate grounds. All trees, bushes, and flowers were trimmed to perfection. Nothing
because we have ordred by Kayak we could not get a recit. We have had trouble with Water from airC and that is not a **** hotel and at breakfast sometroubles
Rooms are spacious and clean Front Desk staff where not very knowledgable
No continental breakfast
Great value and location was the best. My wife and I both noted the smell when we walked in the room. Aside from that our stay was great.
Excellent hotel and brilliant service, the view from our room was amazing and the staff were very helpful, room was brilliant came with all things we needed
The room was clean and updated, needs an updated tub though. The bed was comfy and tv was big. The tub and shower were not as clean as the rest of the room; would have liked a more updated and bigger tub. There was a dog that kept barking, I understand the hotel is pet friendly but it was annoying because it barked for a long time at night and again early morning. Maybe get thicker walls or something to muffle the sound? Also heard room cleaning and vacuum very early above us.
I just stayed 1 night with my family and beds was very good. I request to set refrigerator and internet access fee is charged free.
Great view to watch the fireworks. Nothing.
By far the staff. Very impressed with the level of customer service. Here's a few odd things- I needed their wheelchair and it's in very bad shape. The left little front wheel is crooked and it has no foot rests. The lids don't fit the Starbucks cups in the room's coffee service. The bar bolt on the door (room 142) was very loose at the screws. The smell of the orange mint toiletries was offensive to me.
She ratings are on e of my favorite hotel chains. When we got there, we got an upgrade and got a spectacular view of the city. Loved it
Beds were horribly soft.
I did not like the lack of service at the restaurant and that they ended up billing me double the quoted price
Recently renovated, very comfortable, free parking (unusual for sheraton), real hairdryer 1875w, big lcd tvs, kingsize bed, very spacious room, great location, etc. No minibar (not even empy) in the room, no services directory in the room, phone line was dead and remained dead throughout my stay, one of the side doors that leads to the parking lot remained open because of a carpet that kept it from shutting (security issue), very noise air-conditioning system.
Great staff. Room was very clean and comfortable.
The spacious room. The long walk to our room.
the king bed No.
Excelent facilities, particularly the gym. Good restaurant as well. Very helpful staff. Great city centre location The outside looks little sad, but once inside is fine
Accommodations were comfortable, inviting, and very convenient to Salt Palace convention center. Staff was wonderful. Service at restaurant was slow and sometimes absent. Disappointing, because the food was excellent.
great downtown location, close to it all would have liked a fridge in the room, other then that wonderful
Very good central location, the motorized bed system to get a better confort was astonishing.
So close to the Salt Palace convention center. Beds were comfortable. Rooms were smaller than expected, with no microwave.
Clean place with friendly staff. They even threw in a free breakfast with our stay. It was also an easy walk to the mall. The room had cool art but, the heater was very loud. Something wrong with the fan. Also no bathroom fan oddly enough.
The hotel met my needs and the location was perfect. The hotel staff was great and the parking was excellent. I would expect the Radisson to be a very nice hotel. The SLC Radisson was not a very nice hotel. The room was just an average room with sub standard furniture requiring replacement. I had a better room at a two star hotel. I don’t think the hotel should have charged to park at the hotel ($24.00 for two days was excessive).
Rooms were clean and neat Was told that there was a airport shuttle....not Check in was @ late! Got into room @ 5. Had to put luggage into closet by front desk while we walked around downtown, waiting for a phone call from them stating that our room was ready. We were not the only ones either. Was told that our stay included the breakfast, found out after we had already had eaten....
Breakfast buffet was quick and very good for this kind of meal. Waitperson was very polite and helpful. Clerks at reception desk also were great.
it was a good location. easy access from freeway. the sleep number beds were not that comfortable
Clean but with a definite 'run down' feeling, operated on a shoe string and it shows..convenient to convention center if there is no other choice.Personel is friendly and helpful, doing the best they can .. Noisy air conditioning and fan blowing in your face at the desk...sleep number bed a disappointment..TV set far from its prime...dinner quality worth forgetting at best..
Everything we came to Salt Lake City for is within walking distance of the Salt Lake Plaza & at a very reasonable price. This was my second visit & would stay again when I return to town. It would be nice if parking were included in the rate, but the $5.00 fee is reasonable & parking is secure.
Unplanned overnight in Salt Lake due to flight cancellation. Hotel is ideally located (really is adjacent to Temple Square and City Creek). Squeaky clean. Deco lifted from a set of "The Americans," or maybe something five or ten years earlier. Not old, just old.
Within walking distance to city creek Room was very small. Run down. Needs up dated. Not worth the money. Water hot then cold in shower. Staff was ok.
Great location! The water in the morning would be hot and then cold- not very comfortable!
Nice place, great location, has been recently updated with décor, bed was very comfortable, room was clean, free internet with good service Staff was knowledgeable but a little slow, price was a high versus other locations of similar quality, not a modern or chic building but very serviceable.
VERRY CONVENENT FOR MY STAY AS I WAS IN THE DAYS OF 47 PARADE AND I LIVE IN CACHE VALLY. I BOOKED AT THE RIGHT TIME. GOOD RATES .
I liked the location and friendly staff The old rooms and broken heater, loud refrigerator. Not the cleanest bedding.
Conveniently located next to Temple Square, within walking distance of the convention center. Easy access to lots of local restaurants/shops/bars. The staff was always very nice, and the light rail from the airport stops directly in front of the hotel. My room also had a great view of the Temple Square area and the mountains in the background. Not a very big room, although I didn't need a lot of space as a solo business traveler. The bed wasn't the most comfortable I've slept in, but it could have been much worse. They offered the option to not wash the sheets every day if desired (in order to save water and resources), which I appreciated, but did not offer to do the same for the towels.
It was in the heart of Salt Lake City across of Temple Square, across of Abravanel Hall, and City Creek Shopping Center. The free fare zone helped to get around using the train in front of the hotel and several buses nearby. Nice view of the city from the hotel. I found a few stains on the upper part of the shower curtain, lack of space to put luggage down, and a cold draft coming from the balcony door even though it was closed. This was mainly due to the snow storm though.
Nice place, great location and walking distance to shopping mall. Hotel room clean and spacious.
The location was excellent and the facilities were very nice. The young man who first met us as we drove up was very, very friendly and helpful. We had trouble getting connected to the Wi-Fi. When we did (with the help of their out-sourced IT) it was a very weak signal. Also, when we got to the hotel, the place seemed a bit chaotic with wedding guests, wedding parties and tons of people clogging the entry way.
It was clean. The staff was courteous, friendly, helpful and well informed. It was close to Temple Square and Shopping! Great atmosphere! No microwave or refrigerator in room. Also I don't like that they charge you for bottled water, $3.00 seems very high!
Rooms are clean and comfortable Room was not ready when I arrived
I always stay at the Hilton, it's great location and pretty luxury althought there's many more luxury hotels, Hilton is great in price and location, close to bars and City Creek Mall The extra charge for parking should be included with the stay
I didn't like that you had to pay for parking each day and you had to pay for WiFi.
When I was working I stayed at this hotel year after year, and appreciated the little extras they had. This room was very basic, no extras or frills - but it was close to the political convention I was attending.
The firepits and lounge area No outside pool or hot tub. Room wasn't as nice as I was expecting for the money.
The daily parking seemed a little steep given both the parking garage and surrounding streets were basically empty.
Location, friendly staff, decor Room 708 must be very close to ventsbof some sort because there is a hum going on the whole day and night, which could affect quality or sleep.
My husband and I enjoy staying here because it's always modern, clean, sophisticated and welcoming. They are so friendly and the rooms have these fun and creative amenities, like yoga mats & animal print bathrobes. We often have overnight lay-overs and roadtrip pit-stops in Salt Lake City and the Kimpton Monaco never disappoints. No complaints
It was clean and centrally located. TL;DR We were overcharged for the room. The room was dark and tiny. We were "upgraded" to a smaller, darker room. Don't stay here. Paying via priceline was $40 more than the hotel website advertised. On a night when the hotel was nearly empty, we were given an awkward corner room that was poorly lit and the size of a closet. Front desk was nice enough to "upgrade" us.... to a smaller and darker yet equally uncomfortable corner room. The robes were threadbare, faded leopard print, and gross. It was so terrible that we questioned whether we were on Candid Camera. I've been a lifelong Kimpton devotee but never again. There are so many great hotel options in SLC. Don't waste your time or money here.
Bed was very comfy and big for me, my wife and out 7 month old little boy. Staff was nice and helpful. Had a great view from the 9th floor. Location was awesome. For a last minute trip, this place a gold to stay at. The bathroom was small, I have stayed at cheaper places with bigger bathrooms. Breakfast was over priced. It was cheaper for my family to go else where for food.
Bed was comfy...perfect for two. City view at night was amazing. Originally paid for the high rise but they tried to put me on the third floor. Desk worker Sage was very kind and helpful in getting us into a more appropriate room on the 14th floor. Small bathroom....small bathtub. Very few options for "gift store." 7 dollars for a bowl of cereal!!
Clean, great location You are required to pay a $15 parking fee per day to use the only parking structure available on the premises.
this is one of the best hotels in SLC, the location, amenities and friendliness of staff is outstanding
The location was great. $15.00 for parking and no free wifi.
Bed was awful. Lobby was stark and uninviting.
the staff was great , the bed comfortable , room was nice parking was difficult , room service was a little slow
Great location and the view from my window was amazing. Very friendly staff. Clean comfortable bed. For the price the room was small, No spa, No coffee in the room. Not a hot tub, jacuzzi to be found. Room was hot. I was a very sad girl.
The rooms were all updated beautifully with modern bathrooms and very comfortable bedding. Would definitely stay again !!
The hotel itself is nice. It's comfortable, clean. Seems best for business or couples. The indoor pool was fun with a city view. We had a few problems with our room upon arrival. Online we had booked a room with a sofa bed, and the microwave/fridge. The room they gave us had no sofa bed for our kids, so they switched us to a room with no fridge/microwave. The staff weren't very friendly. When asking questions about breakfast, facilities, getting extra blankets and pillows etc. they were rude and treated us as if we were being incovenient with all these "silly" questions. The pillows were miserable! Down and feather pillows provide no support so it made sleeping on a nice mattress difficult.
Convenient to all the downtown sights. Back patio is right on Gallivan Center plaza. Great views of the mountains. Cheerful service from everyone, from valet to housekeeping to front desk. Dinner at on-site restaurant was just okay.
Staff was great. Friendly, helpful and professional. The key card system was broken, so no room keys. Quite a hassle.
It's close to everything and close to public transportation. Also it's a historical building which is awesome. The place have a lot of history which made us really like it. The breakfast is not really good it's an ok breakfast. And also there is no parking so you have to pay hourly Parking or park from 8 pm to 8 am for free
The beds were very comfy and the decor and location were nice. When the heater turned on, it was excessively loud (hard to sleep through) and the bathroom fan was very loud as well.
The elevator that only holds 2 people and works intermittently. Kinda worn and musty.
The staff was wonderful, even going so far as to loan me a phone charger because I left mine at home! The hotel is a 15 minute was to the Family History Library, right through downtown. The lobby is very nice. The room was perfect for my needs, clean and simple. It's not the Ritz, but that's not what you're paying for! Great value. I'd stay here agin on a trip to Salt Lake.
The building smelt old and so did the room, I was worried my cloths would take on the smell so I left. The toilet was pretty much right next to the wall with the towel rack right over it so you couldn't go to the bathroom with out removing the towels first. The room was very small as well.
Staff was very friendly, location is fantastic!! It is old and has less amenities but this was no surprise as we reviewed the comments from other travellers. Breakfast is fine nothing special ! But overall it is a great value for what you get. Did not like having to pay for parking !!!!!!! Again the breakfast was nothing special and the internet in the room was slow but I did find that the internet down in the business room was fine!
Interesting older hotel. It was clean and the bed was awesome. The staff was friendly and helpful. It is right in the center of the city. The room was small and the breakfast was so-so. It needs a remodel. It could be a top-notch hotel with some new carpet, paint, etc.
The breakfast was delicious, rooms were spacious and clean. We love the kitchenette and updated appliances. We stayed on a busy weekend but it was not too crowded or loud. Location was close to many things but not a great view. The breakfast was delicious but availability of food items varied, possibly due to a large group that was staying that weekend.
clean and conveniently located. They don't have room service.
Good breakfast. Better than other places we've stayed. Nice people. Good room. Breakfast not as good as I remember. Parking was limited. Loading/unloading lane was packed with overnight parking. The regular parking was all taken. We were sent across the street with a parking pass. When we went leave the attendant didn't recognize or no what to do with the pass. Luckily he let us through.
The room was very nice. The facility was clean and well situated. I really liked the pool, sauna, and the overall room. My friend ended up getting food poisoning after eating the breakfast. Please make sure that your food is fresh. He got very little rest that night and ended up vomiting for most of the trip.
Everything was perfect, no issues whatsoever. The room was cleaned so thoroughly everyday that it felt like we were getting a brand new room every day. No complaints whatsoever.
Price was extremely high during our stay
Room was nice and clean, internet was good, bed and pillows were okay. Our window faced a very loud and obnoxious dance club. The walls between rooms seemed thin. There was no breakfast included.
The hotel lobby was closed and consequently so was the pool. We also couldn't find the breakfast provided by the hotel. We were placed in a room with one bed despite having booked a room with a bed and sofa sleeper. There were unwashed sheets in our room.
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Very clean and great staff
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It was within walkable distance of downtown; it was also clean and updated. I also enjoyed the free Wi-Fi. I did not like being placed in a handicap accessible room without being told in advance. As a hotel guest, sometimes you want to be able to relax and take a bath and that option was not afforded me.
The staff here was awesome! They checked me in quickly, when my neighbors were being loud they gladly and quickly moved and upgraded my room at no charge, they had snacks for quick purchase. The stay was great! The places surrounding the hotel were insanely loud. This made work a little tough. I had no trouble sleeping despite this. Once in bed, the nice was minimal.
We normally enjoy the Marriott Hotels This Marriott was under massive construction which we were not made aware of. They did not offer the rooms that we paid for (kings with sofa sleepers), the restaurant was torn out, and the pool was destroyed.
Friendly, helpful staff. Location. We walked to our restaurant. Our room was nice but awfully small. We felt a bit crowded.
the location was ideal the security of the building at night was comforting staff was considerably nice I was expecting better quality for the star rating and the price that I paid it was more like a one and a half star not something I would've expected from the Marriott company
Comfortable, clean, great breakfast buffet. Disappointed in the cold pool.
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The location of the hotel was outstanding. Literally across the street from the sports arena and just a block away from the Salt Palace convention center. In addition, the staff was always very attentive to whatever we needed and whatever questions we had. So while it was a business trip and I had zero say as to where we were staying, I was very impressed and would absolutely stay there again next time I'm in SLC. It was a new hotel (I think 5 weeks old) when we stayed so they were still working out the kinks. The room phone wouldn't work except for when on speaker phone, the thermostat unit wouldn't drop past 70 for the A/C setting and the position of the shower head to the shower door created inevitable run off onto the bathroom floor (nothing a towel couldn't soak up but, you know, still a curious choice). But those are very nit-picky things and will easily be overlooked the next time I'm in SLC because I will be staying there.