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the king bed No.
Beds were horribly soft.
The spacious room. The long walk to our room.
She ratings are on e of my favorite hotel chains. When we got there, we got an upgrade and got a spectacular view of the city. Loved it
By far the staff. Very impressed with the level of customer service. Here's a few odd things- I needed their wheelchair and it's in very bad shape. The left little front wheel is crooked and it has no foot rests. The lids don't fit the Starbucks cups in the room's coffee service. The bar bolt on the door (room 142) was very loose at the screws. The smell of the orange mint toiletries was offensive to me.
Great view to watch the fireworks. Nothing.
Excellent hotel and brilliant service, the view from our room was amazing and the staff were very helpful, room was brilliant came with all things we needed
The room was clean and updated, needs an updated tub though. The bed was comfy and tv was big. The tub and shower were not as clean as the rest of the room; would have liked a more updated and bigger tub. There was a dog that kept barking, I understand the hotel is pet friendly but it was annoying because it barked for a long time at night and again early morning. Maybe get thicker walls or something to muffle the sound? Also heard room cleaning and vacuum very early above us.
Recently renovated, very comfortable, free parking (unusual for sheraton), real hairdryer 1875w, big lcd tvs, kingsize bed, very spacious room, great location, etc. No minibar (not even empy) in the room, no services directory in the room, phone line was dead and remained dead throughout my stay, one of the side doors that leads to the parking lot remained open because of a carpet that kept it from shutting (security issue), very noise air-conditioning system.
Great staff. Room was very clean and comfortable.
The staff was amazing! They were all so polite and just wonderful. The room was fantastic as well! Nothing!
I just stayed 1 night with my family and beds was very good. I request to set refrigerator and internet access fee is charged free.
Just a great place to stay, and good location. No complaints at all.
Nice enough place. Good pool. Rooms clean. Overpriced in the summer. Staff lied to me about room availability. Had booked the rooms for a week and then received an invoice the second morning. Was told nothing was available and they were sorry. Then I booked a room online and the staff proceeded to give me attitude. Breakfast setup in a way that it can't accommodate the number of guests. Parking lot is a hangout for homeless folks. Stayed there many times in the last few months but will never go back.
I felt that the room was very clean and spacious, with a simple but stylish decor. The price was also much more reasonable than other hotels in the downtown area, as there was no major fluctuation between the weekend and daily rates. The continental breakfast was subpar, despite being hyped upon check-in as one of the hotel's best features. I also had issues connecting to the internet, and had to cycle through several different networks before finally staying connected.
The hallway smelled like smoke.
I stayed here with my sisters the night before my wedding and I loved it. I was not expecting such a luxurious lobby but I was pleasantly surprised! This hotel was a great value and made me feel fancy before my big day. Parking is turrible
I was unable to go.......but my friend and her "special needs" son went......original 3 I had booked the room for. When arriving, Jarred had to use the restroom and the "clerk" was VERY rude and unfriendly. Sheryl asked if there was a public restroom and the clerk asked "Are you a guest?".........well she had a suitcase........rude, rude, rude.........they were never greeted or acknowledged the rest of the weekend.............so NO, I won't be staying there
Thus was a very nice hotel, not the Ritz but nice for the price. Breakfast was plentiful for being complimentary. Room was clean and Huge.. we had a king with a jacuzzi.
The hotel staff was friendly and gave helpful advice on local places to eat and even printed out MapQuest directions. The rooms were large and comfortable. Breakfast in the morning was great with a nice selection and plenty of food to fill you up. We enjoyed the pool and the hot tub. Even though you are downtown, the airport is only a 5 minute drive away. My husband was concerned about a homeless shelter a block away but we never had any trouble.
The pool was the perfect temperature and all sidewalks were crystal clean after the snowfall.
Great breakfast every morning
There breakfast is too notch!!!!
Breakfast included. Decent selection. Room smelled like a smoker. Bed could have used some padding. No couch for kid to sleep on.
Rooms are clean and comfortable Room was not ready when I arrived
The location was excellent and the facilities were very nice. The young man who first met us as we drove up was very, very friendly and helpful. We had trouble getting connected to the Wi-Fi. When we did (with the help of their out-sourced IT) it was a very weak signal. Also, when we got to the hotel, the place seemed a bit chaotic with wedding guests, wedding parties and tons of people clogging the entry way.
The daily parking seemed a little steep given both the parking garage and surrounding streets were basically empty.
The firepits and lounge area No outside pool or hot tub. Room wasn't as nice as I was expecting for the money.
It was clean. The staff was courteous, friendly, helpful and well informed. It was close to Temple Square and Shopping! Great atmosphere! No microwave or refrigerator in room. Also I don't like that they charge you for bottled water, $3.00 seems very high!
I didn't like that you had to pay for parking each day and you had to pay for WiFi.
I always stay at the Hilton, it's great location and pretty luxury althought there's many more luxury hotels, Hilton is great in price and location, close to bars and City Creek Mall The extra charge for parking should be included with the stay
When I was working I stayed at this hotel year after year, and appreciated the little extras they had. This room was very basic, no extras or frills - but it was close to the political convention I was attending.
This property is poorly maintained. The beds are uncomfortable, the tv (giant tube tv) had static on half of the channels and had a remote but no batteries. No phones in rooms. Trash cans outside room were full during my entire stay. Whole place was generally unclean. The street in front of the hotel is one direction and (fortunately) faces into the city and not away from it.
Location: the best feature of this property. Super-easy freeway access and a quick, safe two-block stroll to the Trax light rail station (Courthouse - the first one in the downtown free-fare zone). Room: comfortable, quiet and reasonably clean though not spotless or super high-end Internet: free … if you could ever get it to connect for more than 2-3 minutes at a time Breakfast: meager and all starches, and I didn't particularly appreciate the numerous local homeless that seemed to wander in and help themselves each morning
Clean room and well comfy bed. Better staff. Better clarification of fees.
Dirty, run down
No fridge Terrible air conditioning Too old
The place was terrible. It was dirty, old, the betting had holes in it cigarette Burns comma the bathroom faucets constantly delete and wouldn't shut off, the internet was terrible, the staff was incredibly unhelpful, and every morning housekeeping was incredibly rude, loud, and continue to knock even with the do not disturb sign on for different times. See above
I did not like anything about this hotel - the staff has their rude family sitting in the lobby at all hours and they are rude. They asked my friend to move from "their" seat. Yelled at us in the parking lot - and the staff gave my personal information out to a local unknown individual who knocked on my door. Absolutely the work stay ever and I'm pretty sure you are not able to give out guest information. Just aweful did not like anything about this hotel - the staff has their rude family sitting in the lobby at all hours and they are rude. They asked my friend to move from "their" seat. Yelled at us in the parking lot - and the staff gave my personal information out to a local unknown individual who knocked on my door. Absolutely the work stay ever and I'm pretty sure you are not able to give out guest information. Just aweful
The front desk was friendly. My 8 month old granddaughter began sneezing and coughing immediately, when we got into the room. It was just so old and musty and full of allergens, I guess. But, there were also a lot of weird things, like toilet paper stuck into the peephole in the door, so that you couldn't look out of it. I expected it not to be the nicest, but it felt very, very dirty. And my son found a used needle on the ground just outside of the room.
The pool The television didn't work and the carpet was old.
Price Staff No Cable Outdated Television/Furniture Broken Shower-head Drugs used and sold in the parking lot no security
I liked where it was located. Rude staff, rooms smelled real bad. I found a dirty syrringe under the night stsnd. When I asked for another room they were out of rooms and rude about it.
Honestly, there was not much to like. We've stayed here before and had an alright experience. This trip on the other hand was way past horrible. The bedding had stains and cigarette burns, mind you... this was a non-smoking room. The only sink was clogged with whatever was clogging it and standing water. The toilet wouldn't stop running, with extremely loud sounds coming from the pipes in the wall. The panels of fluorescent ceiling lights had a disturbing amount of dead bugs. The longer we were there, the more filth we would see. We had no choice but to change rooms because they would not refund. It felt like we were an inconvenience for the night clerk, who was too preoccupied with her friend and was apparently drinking alcohol. When we finally did check out, the manager did not seem to care one bit about this and refused to give us a reciept.
24 HR pool and hot tub
All inclusive service (breakfast, swimming pool 24/7, business centre services), helpful and professional staff service.
From the moment we arrived your staff were cheerful and helpful. The kids loved the pool open 24/7 and the breakfast. One of the kids said, "This is the first hotel breakfast I got full at". The room was comfortable and cool. All in all it was wonderful. Mahalo
Great price. Hot tub and pool anytime rocks for people with a different schedule. Clean and comfortable beds. I enjoyed the sticky notes posted around by the house lady's. Borrowed a wine opener with no rent cost. Screw little America for charging.. The ice machine was down on my floor. That was the only inconvenience. Not a horrible one
Fabulous staff. Great pool. Comfy beds and spotless room. By far the best complimentary breakfast i have ever had..
Very clean rooms, very friendly staff. Free tee in the lobby. Room which they gave me first was a bit noisy, because of its closeness to the ventilation, I believe. So I asked for another room, and they gave me another one which didn't have the problem.
Beds were comfortable..clean room..nice staff will definitely be back.. They posted rules about no kids under 5 in the hot tub..yet there were toddlers in diapers in the tub..should've had someone checking...dangerous
My fridge didn't work, but the staff was prompt and exchanged fridge immediately. The pillow is so thick that my night sleep wasn't very comfortable. In the morning my neck hurts. I wish you have some thinner pillows. I'm sure there are quite a few people like me who prefer thinner pillows.
Friendly staff, good products, comfortable beds
To much noise in the rooms from the streets, from the air machine.
Clean, comfortable bed, polite staff, good location. Great breakfast. I would have liked a fridge in the room to keep a soda cold. No big deal though.
This hotel was wonderful. It served a very good breakfast (free), the front desk staff was absolutely lovely at every interaction, it was very, very clean, and it even had recycling receptacles. The indoor pool is wonderful for the kids.
The Peery is located conveniently to great restaurants, the Salt Palace, and downtown SLC. I was able to walk everywhere I went. The airport was only 15 minutes away by Uber. All the staff were excellent, very friendly and accommodating. The hotel has that boutique charm and has been redone beautifully. I was there during some unseasonably warm days. Being on third floor, all the heat seemed to come up to my room. Apparently, because of the age of the building, they can only turn on the heat OR the AC. I sweltered the first night. The next day I asked at the desk and they told me to leave the HV/AC system off and my room would cool down. Normally, that may have been true, but due to the warm days, it didn't happen. They then got me a box fan, which helped tremendously. I was more comfortable for the rest of my stay.
The staff was wonderful, even going so far as to loan me a phone charger because I left mine at home! The hotel is a 15 minute was to the Family History Library, right through downtown. The lobby is very nice. The room was perfect for my needs, clean and simple. It's not the Ritz, but that's not what you're paying for! Great value. I'd stay here agin on a trip to Salt Lake.
Staff was great. Friendly, helpful and professional. The key card system was broken, so no room keys. Quite a hassle.
The elevator that only holds 2 people and works intermittently. Kinda worn and musty.
The beds are amazing!!! Quiet, friendly staff, and personal attention.
Staff was very friendly, location is fantastic!! It is old and has less amenities but this was no surprise as we reviewed the comments from other travellers. Breakfast is fine nothing special ! But overall it is a great value for what you get. Did not like having to pay for parking !!!!!!! Again the breakfast was nothing special and the internet in the room was slow but I did find that the internet down in the business room was fine!
Interesting older hotel. It was clean and the bed was awesome. The staff was friendly and helpful. It is right in the center of the city. The room was small and the breakfast was so-so. It needs a remodel. It could be a top-notch hotel with some new carpet, paint, etc.
The building smelt old and so did the room, I was worried my cloths would take on the smell so I left. The toilet was pretty much right next to the wall with the towel rack right over it so you couldn't go to the bathroom with out removing the towels first. The room was very small as well.
The beds were very comfy and the decor and location were nice. When the heater turned on, it was excessively loud (hard to sleep through) and the bathroom fan was very loud as well.
The beds were super comfortable and the hotel was very quiet overall. Can't beat the location. Walkable to everywhere. Staff was super friendly. No robes and the TV was old and difficult to use. Necessities were rather bare (shampoos, etc) and no light in the closet.
It's close to everything and close to public transportation. Also it's a historical building which is awesome. The place have a lot of history which made us really like it. The breakfast is not really good it's an ok breakfast. And also there is no parking so you have to pay hourly Parking or park from 8 pm to 8 am for free
The breakfast was delicious, rooms were spacious and clean. We love the kitchenette and updated appliances. We stayed on a busy weekend but it was not too crowded or loud. Location was close to many things but not a great view. The breakfast was delicious but availability of food items varied, possibly due to a large group that was staying that weekend.
Nice property, clean and easy parking (which is free in the garagw). They serve free breakfast and dinner! But if you're Jewish, you can't eat the food, LOTS of pork products, very disappointing. Won't stay there again since that is a perk of Homewood Suites. They could at least do chicken since everyone eats that!
Friendly Staff, extensive breakfast with pancake baking machine, pool, close to railway and bus stations
Very comfortable room with comfy bed. Location: within walking distance to city center. Excellent value. We will surely recommend this place.
it was a comfortable atmosphere no extra blanket in the room
Overall great stay. The room and hotel was very clean. Staff was friendly. Loved the large flat screen tv with direct tv. Normally hotels just have crappy cable and it's always a pain to change channels but this having direct tv was awesome. Loved the in room kuereg coffee maker with k cups. Definitely a step up from the normal drip coffee machines normally found in hotels. And if that's not good enough for you, Starbucks is literally right next door. Loved the fact the pool and gym is 24hrs. Although the indoor heated pool wasn't warm enough on the day I went in June but the spa was nice. The restaurant inside the hotel was a little over priced for what you get and breakfast isn't complimentary. Even so I would for sure stay here again.
The breakfast was great. Made to order food. The price was reasonable for the quality. It was kind of difficult getting in and out of the driveway as it is a one way street. Small price to pay for such a nice place.
I loved my stay at this hotel. Excellent service. staff were very helpful. Excellent food at a very good price.
Everything was amazing, I really enjoyed my stay.
Big comfortable rooms and 24/7 shuttle service to/from airport
The attentive staff, amenities, and quiet Nothing comes to mind
Great hotel. Clean and comfortable, and lovely spacious room. Very convenient for airport (5 - 10 mins drive), and for walking into the city centre (about a mile). Good breakfast with wide choice including variety of fresh fruit, yoghurt, cereals, oatmeal, waffles, pastries, eggs, bacon etc. Vending machines (for drinks) and ice available near room. Would definitely stay again.
We were made to feel at home. Very comfortable.
The hotel was clean, the staff was very friendly and helpful, the room was clean, the beds were super comfortable and it was very quiet. I would recommend this hotel. Water pressure
Location is very good. Near the light rail and easy to get around. The room was pleasant. Room could be quieter. Noise from the street & kids running in the halls.
Solid all the way around. Close to airport but not an airport hotel Nothing to report
The location of the hotel was outstanding. Literally across the street from the sports arena and just a block away from the Salt Palace convention center. In addition, the staff was always very attentive to whatever we needed and whatever questions we had. So while it was a business trip and I had zero say as to where we were staying, I was very impressed and would absolutely stay there again next time I'm in SLC. It was a new hotel (I think 5 weeks old) when we stayed so they were still working out the kinks. The room phone wouldn't work except for when on speaker phone, the thermostat unit wouldn't drop past 70 for the A/C setting and the position of the shower head to the shower door created inevitable run off onto the bathroom floor (nothing a towel couldn't soak up but, you know, still a curious choice). But those are very nit-picky things and will easily be overlooked the next time I'm in SLC because I will be staying there.
The beds are comfortable. Shilo In is under construction. Do not stay here unless you absolutely have to. The front lobby is cold, the parking is behind the Shilo Inn (you have to walk around the block to access the parking). Construction in the building is from 7am - 7pm (noisy and don't even try to sleep in). After I got to the Shilo Inn, is when I realized how much work is being done, and I still paid full price.
clean and conveniently located. They don't have room service.
Great location! Elevators were constantly broken and the stairs were off limits so sometimes the weight for an elevator for 20-30 min
Nice big / clean room and comfy bed. Enjoyed the pool and spa and especially the proximity to the convention center for the conference I was attending. The hotel is under construction. It's getting a much needed update, but that meant construction noise and scaffolding outside my window. Wasn't a big deal.
Staff was nice, good location. The hotel was very run down. Had broken table, ancient tv, and microwave. Free breakfast was a joke. Don't recommend staying there.
convenient location, Nice staff all else was bad. it smelled, our room had a whole in the ceiling and our bed had hair in it. The breakfast was bad and weird.
Price was extremely high during our stay
The room was very nice. The facility was clean and well situated. I really liked the pool, sauna, and the overall room. My friend ended up getting food poisoning after eating the breakfast. Please make sure that your food is fresh. He got very little rest that night and ended up vomiting for most of the trip.
Good breakfast. Better than other places we've stayed. Nice people. Good room. Breakfast not as good as I remember. Parking was limited. Loading/unloading lane was packed with overnight parking. The regular parking was all taken. We were sent across the street with a parking pass. When we went leave the attendant didn't recognize or no what to do with the pass. Luckily he let us through.
Everything was perfect, no issues whatsoever. The room was cleaned so thoroughly everyday that it felt like we were getting a brand new room every day. No complaints whatsoever.
I enjoyed the friendly staff, convenient location, and the clean rooms!
It was so new and nice and clean.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Comfortable, clean, great breakfast buffet. Disappointed in the cold pool.
Friendly, helpful staff. Location. We walked to our restaurant. Our room was nice but awfully small. We felt a bit crowded.
The hotel lobby was closed and consequently so was the pool. We also couldn't find the breakfast provided by the hotel. We were placed in a room with one bed despite having booked a room with a bed and sofa sleeper. There were unwashed sheets in our room.
the location was ideal the security of the building at night was comforting staff was considerably nice I was expecting better quality for the star rating and the price that I paid it was more like a one and a half star not something I would've expected from the Marriott company
It was within walkable distance of downtown; it was also clean and updated. I also enjoyed the free Wi-Fi. I did not like being placed in a handicap accessible room without being told in advance. As a hotel guest, sometimes you want to be able to relax and take a bath and that option was not afforded me.
Room was nice and clean, internet was good, bed and pillows were okay. Our window faced a very loud and obnoxious dance club. The walls between rooms seemed thin. There was no breakfast included.
The staff here was awesome! They checked me in quickly, when my neighbors were being loud they gladly and quickly moved and upgraded my room at no charge, they had snacks for quick purchase. The stay was great! The places surrounding the hotel were insanely loud. This made work a little tough. I had no trouble sleeping despite this. Once in bed, the nice was minimal.
This guest did not leave comments about this hotel.
We normally enjoy the Marriott Hotels This Marriott was under massive construction which we were not made aware of. They did not offer the rooms that we paid for (kings with sofa sleepers), the restaurant was torn out, and the pool was destroyed.
Very clean and great staff