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Amenities
| General | 24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Coffee shop, Cribs available, Gift shop, Hot tub, No smoking, Non-smoking rooms available, Parking (surcharge), Pool (outdoor), Restaurant, Room service, Safe, Wheelchair accessible | ||
| Activities | Fitness center | ||
| Services | A/V equipment rental, Business center, Car rental, Concierge service, Laundry service, Meeting/Banquet facilities | ||
| Internet | Internet (free), WiFi (free) | ||
| Policy | Pets not allowed | Landmarks |
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Guest Ratings
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Star Ratings
| Holiday Inn San Antonio-Riverw... | |
| Expedia | |
| booking.com | |
| priceline.com | |
| Orbitz |
| Hotel |
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Hotel is nice enough. |
| Nightlife |
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98% |
| Sightseeing |
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89% |
| Shopping |
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81% |
| Location |
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| Bathroom |
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61% |
| Noise Level |
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55% thought it was |
| Room Size |
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51% said |
| Housekeeping |
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| Dining Experience |
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For 59%, the |
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Excellent 9.6
Apr 5 2014
Posted by Anne
The room was very comfortable, including the bed and pillows. We asked housekeeping in the hall on our way out for more pillows and not only was the gal we spoke to obliging, but she asked if we wanted soft or firm. The pillows were waiting when we arrived back to the room. We loved that the flooring was not carpet...that gave the feeling of it being even cleaner plus it would make it more hypoallergenic or those with allergy problems. The icing on the cake was the complimentary bottle of champagne they delivered to our room for our anniversary. Not a thing! The room was very comfortable, including the bed and pillows. We asked housekeeping in the hall on our way out for more pillows and not only was the gal we spoke to obliging, but she asked if we wanted soft or firm. The pillows were waiting when we arrived back to the room. We loved that the flooring was not carpet...that gave the feeling of it being even cleaner plus it would make it more hypoallergenic or those with allergy problems. The icing on the cake was the complimentary bottle of champagne they delivered to our room for our anniversary. Not a thing! Read More |
Excellent 9.0
Apr 3 2014
Very friendly and accommodating You could hear everything in the next room. Walls seemed thin Very friendly and accommodating You could hear everything in the next room. Walls seemed thin |
Mediocre 3.0
Jan 21 2014
Friendlyness Noise! I wasn't able to sleep well as I could hear the next door guest music, conversation and TV. I had to call twice the front desk so they could send security. If I wanted room service or have my car ready by the valet I had to also call a few times! They are good, but expecting better! Their room needs to be insulated from noises, they should also consider put carpet on the floor so it is not that cold when you walk with barefeet.Friendlyness Noise! I wasn't able to sleep well as I could hear the next door guest music, conversation and TV. I had to call twice the front desk so they could send security. If I wanted room service or have my car ready by the valet I had to also call a few times! They are good, but expecting better! Their room needs to be insulated from noises, they should also consider put carpet on the floor so it is not that cold when you walk with barefeet. |
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Excellent 9.0
Dec 10 2013
The person working the front desk/check counter was very polite and helpful. My overall experience with the room, location of the hotel, and overall stay was very nice and I would definitely stay at the Holiday Inn again. There wasn't anything I didn't like about this my stay. The person working the front desk/check counter was very polite and helpful. My overall experience with the room, location of the hotel, and overall stay was very nice and I would definitely stay at the Holiday Inn again. There wasn't anything I didn't like about this my stay. |
Excellent 10.0
Dec 7 2013
Perfect location, great staff, breakfast was great, the best omelette I have evrr had!! We were extremely satisfied with our stay at this hotel, would absolutely return.Perfect location, great staff, breakfast was great, the best omelette I have evrr had!! We were extremely satisfied with our stay at this hotel, would absolutely return. |
Excellent 10.0
Nov 28 2013
there was construction on in the lobby for the entire stay you had noise while you were in the restaurant or the lounge area other then that it was very comfortable the weather was horrible there was construction on in the lobby for the entire stay you had noise while you were in the restaurant or the lounge area other then that it was very comfortable the weather was horrible |
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Okay 5.0
Nov 13 2013
We did the self park and when I rec'd the check out paperwork there was a $20 charge for self park. That was not explained or indicated when we did the parking. We did the self park and when I rec'd the check out paperwork there was a $20 charge for self park. That was not explained or indicated when we did the parking. |
Excellent 10.0
Oct 31 2013
close to the river walk staff wasn't especially outgoing great place for being right on the river walkclose to the river walk staff wasn't especially outgoing great place for being right on the river walk |
Excellent 10.0
Oct 30 2013
Updated room in a modern-scandinavian style was great. For us, the Hotel had a lot more than expected. Cleaning staff for the room worked superior. Perfect location directly at the Riverwalk, but on the quiet end, not in the busy middle. Reception staff was very friendly and willing to help, but at sometimes 'a bit slow' or distracted talking to eachother. Parking garage very dirty/sticky. Whirlpool switch was out of order/did not work. Breakfast buffet not quite worth $13,95. Allover absolutely recommendable. We enjoyed our stay and woul consider this hotel again.Updated room in a modern-scandinavian style was great. For us, the Hotel had a lot more than expected. Cleaning staff for the room worked superior. Perfect location directly at the Riverwalk, but on the quiet end, not in the busy middle. Reception staff was very friendly and willing to help, but at sometimes 'a bit slow' or distracted talking to eachother. Parking garage very dirty/sticky. Whirlpool switch was out of order/did not work. Breakfast buffet not quite worth $13,95. Allover absolutely recommendable. We enjoyed our stay and woul consider this hotel again. |
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