Pros (+) Room was spacious and view of the riverwalk was great.
3 stars
Holiday Inn San Antonio-Riverwalk
217 North St. Mary's Street, San Antonio, TX 78205-2303, United States
San Antonio, TX
See location+1 210 224 2500Photos of Holiday Inn San Antonio-Riverwalk
Overview
Holiday Inn San Antonio-Riverwalk offers a comfortable setting when in San Antonio. It provides free wireless internet and is steps from San Antonio River Walk and other well-known attractions.
Guests of the hotel can enjoy the heated pool. Relaxation facilities include a beauty centre and a Jacuzzi.
Every comfortable room at Holiday Inn San Antonio-Riverwalk offers a refrigerator, as well as all the necessities for an enjoyable stay. They are also equipped with a shower, a hair dryer and a microwave.
The hotel's restaurant is available for breakfast, lunch and dinner, providing guests with an enjoyable dining experience near their room. Alternatively, there is a wide choice of international restaurants nearby.
Holiday Inn San Antonio-Riverwalk is less than a 15-minute drive from San Antonio International Airport and Market Square - El Mercado is a brief stroll away. It is 10 minutes' walk from Henry B Gonzalez Convention Center, San Antonio US Post Office and Courthouse and The Alamo.
Latest deals for Holiday Inn San Antonio-Riverwalk
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Inn San Antonio-Riverwalk
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
General
- River view
- Family rooms
- Seating area
- Hardwood or parquet floors
- Sofa
- Telephone
- Storage available
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
- Smartphone dock
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
Outdoor
- Terrace/Patio
- Balcony
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Babysitting or child care
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Parking
- Valet parking
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Water park
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness center
Reviews of Holiday Inn San Antonio-Riverwalk
8.0
Very good
2074 verified ratings
Wonderful
939
Very good
314
Good
283
Okay
137
Fair
157
Mediocre
104
Poor
140
Summary of reviews
Guests say
Guests appreciated the great location near the Riverwalk and the friendly service provided by the staff. However, several reviews highlighted cleanliness issues, particularly in the bathrooms, and some guests expressed dissatisfaction with additional charges and noise disturbances during their stay.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8 out of 10
200 reviews
7.8 out of 10
1 review
8.3 out of 10
3 reviews
8 out of 10
9 reviews
All reviews
Pros (+) The staff initially was friendly and courteous but eventually that was not the case.
Cons (-) The staff we not able to fix the problems with the rooms. They were rude and annoyed with our multiple calls for assistance just getting into the rooms due to the door not accepting any of the 9 cards that were created for the one room. I would do a trip to a holiday Inn again, just not this location
Pros (+) The convenience to the river walk was nice. The staff is very friendly and helpful.
Cons (-) No shuttle from the airport to the hotel. We also reserved two rooms one with a king bed and another with two double beds however they gave the king bed away to someone else and we ended up with double beds in each.
Pros (+) Nothing. Didn't even stay there
Cons (-) I requested two suites, only got two regular rooms. Charged me for two suites. I cancled the rooms and never got my money back. Horrible experience
Pros (+) Sleeping in the bed.
Cons (-) The outrageous parking fee. $62. For a 24 hour period. I didn't need the room serviced but I did put my full trash can just outside the door in the am and it was still there when we checked out at 4:30 pm. The room was fine but not worth $250 a night. I thought it would be something special for that kind of money.
Pros (+) The location was great, not right in the busiest part of the Riverwalk, but for the price it was a pretty short walk! The pool was small but nice. The rooms seemed fresh and new-ish. The staff was friendly and helpful.
Cons (-) No free breakfast and the Coke I bought in the lobby cost $3, but for the price I paid for the room that wasn't a HUGE deal. The parking cost extra but that is normal for hotels on the Riverwalk.
Pros (+) This hotel is extremely clean! The rooms have wood like laminate which is so nice compared to gross hotel carpet!! The staff was really friendly. I loved the location on the Riverwalk. I would stay here again!
Pros (+) I liked that it was clean, and comfortable. The location was perfect, allowed us easier access to the museums and the alamo. There staff was very friendly I really enjoyed my stay
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the hotel's location?
The hotel is located right on the Riverwalk, offering easy access to the nearby attractions and providing a beautiful view of the river.
What are the pros of staying at this hotel?
Guests have praised the hotel's great location, superb staff, and very clean rooms, as well as the comfortable beds and the convenience of on-site parking.
What are the cons of staying at this hotel?
Some guests have mentioned concerns about the cleanliness of the rooms, issues with the HVAC unit, and the high parking fees. Additionally, a few guests experienced unclean bathrooms and encountered rude front desk staff.
What can guests expect from the hotel's dining options?
The hotel offers a restaurant with breakfast, lunch, and dinner options, providing an enjoyable dining experience near the guests' rooms. Additionally, there is a wide choice of international restaurants nearby.
What practical information should guests know about the hotel's amenities?
Guests can expect a comfortable stay with amenities such as a heated pool, a beauty center, a Jacuzzi, and a refrigerator in every room. However, some guests have mentioned issues with the free WiFi and the buffet-style breakfast being at an additional cost.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the river walk comes highly recommended.
Consider Parking Alternatives
Some guests found the hotel's parking fees to be expensive. It may be worth exploring nearby parking garages or lots for more affordable options.
Check for Room Cleanliness
While many guests praised the cleanliness of the rooms, a few mentioned issues with cleanliness, such as dirty bathrooms and refrigerators. It's advisable to check the room upon arrival and report any issues to the staff promptly.
Explore Nearby Attractions
The hotel's proximity to the River Walk and various attractions makes it an ideal base for exploring the city. Take advantage of the convenient location to visit nearby landmarks, theaters, and museums.
Be Mindful of Noise Levels
A few guests reported noise disturbances, such as hearing conversations from the hallway. Light sleepers may want to consider requesting a room in a quieter area of the hotel.
Consider Breakfast Options
While some guests enjoyed the breakfast, others found it to be overpriced for the value. Exploring nearby dining options for breakfast may provide more variety and potentially better value.
Inquire About Air Conditioning
Some guests experienced issues with air conditioning in their rooms. It's advisable to confirm the status of air conditioning, especially during warmer months, to ensure a comfortable stay.
Utilize the Hotel's Amenities
Guests appreciated the heated pool, beauty center, and Jacuzzi. Take advantage of these facilities for relaxation and enjoyment during your stay.
Engage with the Staff
Many guests praised the friendly and helpful staff, while a few had negative interactions. Engaging with the staff for recommendations and assistance can enhance the overall experience.
Consider Balcony Rooms
Guests who booked rooms with balconies enjoyed the experience, particularly for the views and convenience. If available, opting for a balcony room could add an extra dimension to the stay.
Location
217 North St. Mary's Street, San Antonio, TX 78205-2303
What's nearby
- San Antonio River Walk358 yd
- The Alamo0.3 mi
- St. Joseph Catholic Church0.4 mi
- Market Square0.5 mi
- Henry B. González Convention Center0.5 mi
- Tower of the Americas0.7 mi
- Alamodome1 mi
- Guenther House1 mi
- San Pedro Springs Park1.6 mi
- Japanese Tea Garden2.6 mi
- San Antonio Zoo2.9 mi
- AT&T Center3.2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn San Antonio-Riverwalk
Low season | July |
|---|---|
High season | December |
Average price (weeknight) | $158 |
Average price (weekend night) | $192 |
When to book a room at Holiday Inn San Antonio-Riverwalk
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn San Antonio-Riverwalk
FAQs when booking at Holiday Inn San Antonio-Riverwalk
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See most recommended stays in San AntonioGood to know
Value for money | 7.7 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | San Antonio |
Distance to airport | 7.4 mi |
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