Pros (+) Staff were very friendly and helpful and clearly working hard
Cons (-) Our first room smelled of smoke and then room we were transferred to smelled old/moldy.
3 stars
Hyatt Place San Antonio Airport/Quarry Market
7615 Jones - Maltsberger Rd, San Antonio, TX 78216, United States
San Antonio, TX
See location+1 210 930 2333Provider
Provider for Hyatt Place San Antonio Airport/Quarry Market
Provider for Hyatt Place San Antonio Airport/Quarry Market
Provider for Hyatt Place San Antonio Airport/Quarry Market
Overview
The total number of accomodation units is 126. Hyatt Place San Antonio Airport/Quarry Market offers Wi-Fi internet connection on-site. This hotel offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night. Unfortunately, there are no guest rooms where guests staying at this property can ask for a cot for the little ones. All rooms at this disability-friendly establishment are wheelchair-accessible. Clients may take advantage of the car park. This is an eco-friendly hotel. Corporate travellers will appreciate the convenience of the establishment's business facilities ideal to have a productive day of work. Some services of Hyatt Place San Antonio Airport/Quarry Market may be payable.
Latest deals for Hyatt Place San Antonio Airport/Quarry Market
Amenities at Hyatt Place San Antonio Airport/Quarry Market
- Fitness center
- Free Wi-Fi
- Business center
- Airport shuttle
- Meeting/Banquet facilities
- Parking
- Pets allowed on request. Charges may apply.
- Laundry service
- Laundry facilities
- Complimentary breakfast
Services and conveniences
- Business center
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Parking and transportation
- Airport shuttle
- Parking
Laundry
- Laundry facilities
- Laundry service
Dining
- Minibar
- Refrigerator
Bathroom
- Hairdryer
General
- Storage available
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Basics
- Free Wi-Fi
Pool
- Pool
Reviews of Hyatt Place San Antonio Airport/Quarry Market
8.2
Very good
551 verified ratings
Wonderful
292
Very good
82
Good
78
Okay
28
Fair
24
Mediocre
21
Poor
26
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the hotel, with many praising the comfortable beds and friendly staff. However, there were significant complaints regarding the service, including long wait times for check-in, rude staff, and issues with the elevators. Overall, while the hotel has its strengths, improvements in service are needed.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.1 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a complimentary breakfast, a fitness center, and a free shuttle service to the nearby shopping center.
How is the cleanliness of the hotel?
Guests have mentioned that the rooms were well-kept, and the pool area was in great condition. However, some guests have reported issues with the bathroom cleanliness and the overall smell of the hotel.
Is parking available at the hotel?
Yes, the hotel offers free parking, and guests have noted that there were always open parking spots available.
What can guests expect from the hotel's customer service?
Guests have praised the friendly and accommodating staff, while some have mentioned issues with the check-in process and the responsiveness of certain staff members.
When is the best time to visit the hotel?
The high season is in April, and the low season is in September. It's advisable to plan a visit accordingly to avoid peak times and potential price increases.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Shuttle Service
The hotel offers a free shuttle service, including a free airport shuttle, making it convenient for guests to get around without the need for a car.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in September, which is considered the low season. This could result in a more peaceful and relaxed stay.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including the San Antonio Zoo, Japanese Tea Garden, and the San Antonio River Walk, providing plenty of options for nearby entertainment and exploration.
Check Room Amenities
Some guests mentioned issues with room cleanliness and maintenance. It's advisable to thoroughly check the room upon arrival and report any issues to the staff promptly.
Request a Quiet Room
Some guests reported noise disturbances, particularly from the workout room. If you're sensitive to noise, consider requesting a room away from potential sources of disturbance.
Confirm Room Details
Some guests were disappointed with the room layout and amenities. It's recommended to confirm specific room details, such as bed type and the presence of a microwave, to ensure it meets your expectations.
Utilize the Free Breakfast
Many guests appreciated the complimentary breakfast. Take advantage of this offering to start your day off right without the hassle of finding an external breakfast option.
Inquire About Renovations
A few guests mentioned that the property was undergoing renovations, which affected their experience. If this is a concern, it's advisable to inquire about the status of renovations before booking.
Communicate Any Issues
If you encounter any problems during your stay, don't hesitate to communicate with the staff. Many guests found the staff to be friendly and accommodating, and they may be able to address any concerns promptly.
Location
7615 Jones - Maltsberger Rd, San Antonio, TX 78216
What's nearby
- San Antonio Zoo2.8 mi
- Japanese Tea Garden2.9 mi
- San Pedro Springs Park4.1 mi
- Fort Sam Houston4.1 mi
- The Alamo5.4 mi
- Market Square5.5 mi
- St. Joseph Catholic Church5.5 mi
- San Antonio River Walk5.6 mi
- Henry B. González Convention Center5.7 mi
- University Hospital - University Health System5.8 mi
- Tower of the Americas5.8 mi
- AT&T Center5.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hyatt Place San Antonio Airport/Quarry Market
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Hyatt Place San Antonio Airport/Quarry Market
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Closest
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See most recommended stays in San AntonioGood to know
Value for money | 7.2 |
|---|---|
Distance to city center | 5.5 mi |
Nearest Airport | San Antonio |
Distance to airport | 2.1 mi |