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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
The hotel offers a free shuttle service, including a free airport shuttle, making it convenient for guests to get around without the need for a car.
If you prefer fewer crowds, consider visiting in September, which is considered the low season. This could result in a more peaceful and relaxed stay.
The hotel is conveniently located near several attractions, including the San Antonio Zoo, Japanese Tea Garden, and the San Antonio River Walk, providing plenty of options for nearby entertainment and exploration.
Some guests mentioned issues with room cleanliness and maintenance. It's advisable to thoroughly check the room upon arrival and report any issues to the staff promptly.
Some guests reported noise disturbances, particularly from the workout room. If you're sensitive to noise, consider requesting a room away from potential sources of disturbance.
Some guests were disappointed with the room layout and amenities. It's recommended to confirm specific room details, such as bed type and the presence of a microwave, to ensure it meets your expectations.
Many guests appreciated the complimentary breakfast. Take advantage of this offering to start your day off right without the hassle of finding an external breakfast option.
A few guests mentioned that the property was undergoing renovations, which affected their experience. If this is a concern, it's advisable to inquire about the status of renovations before booking.
If you encounter any problems during your stay, don't hesitate to communicate with the staff. Many guests found the staff to be friendly and accommodating, and they may be able to address any concerns promptly.