Really good coffee.
2 stars
Fairfield Inn & Suites by Marriott San Antonio Airport/North Star Mall
Photos of Fairfield Inn & Suites by Marriott San Antonio Airport/North Star Mall
Overview
Discover the fun and excitement of San Antonio at The Fairfield Inn & Suites San Antonio Airport/North Star Mall. Just a short drive from Six Flags Fiesta and award winning San Antonio Zoo (tickets available at front desk). Official Partner hotel of SeaWorld San Antonio, discounted tickets available at front desk. Recharge in our San Antonio hotel rooms and suites with signature Marriott bedding, ergonomic workspaces, mini-fridges, microwaves, and free Wi-Fi. Enjoy a free hot breakfast each morning, then relax by our indoor pool or work out in our 24-hour fitness center. Our SAT Airport hotel offers free airport shuttle service. You will find it easy to settle into our lobby. Our North Star Mall hotel is close to many local San Antonio restaurants, take a drive to downtown San Antonio and experience the city's rich history and culture, and go for a quiet stroll in the San Antonio Botanical Garden. The Fairfield Inn & Suites San Antonio Airport/North Star Mall the ideal stay for both business and leisure.
Latest deals for Fairfield Inn & Suites by Marriott San Antonio Airport/North Star Mall
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Fairfield Inn & Suites by Marriott San Antonio Airport/North Star Mall
- Indoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Mini-market on site
- Room service
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Accessibility and suitability
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- Adapted bath
- Allergy-free room
- No smoking
- Non-feather pillow
- Pets not allowed
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Streaming service
- TV
- Smartphone dock
- Video games
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Public bath
- Private bathroom
Dining
- Microwave
- Snack bar
- Tea/coffee maker
- Refrigerator
- Continental breakfast
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Family friendly
- Babysitting or child care
- Cribs available
- Complimentary breakfast
Parking and transportation
- Parking
- Airport shuttle
Workspace
- Fax/photocopying
- Desk
Things to do
- Bicycle rental
- Golf
Health and safety
- Safe
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Fairfield Inn & Suites by Marriott San Antonio Airport/North Star Mall
7.0
Good
324 verified ratings
Wonderful
128
Very good
59
Good
41
Okay
17
Fair
31
Mediocre
16
Poor
32
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, especially from the breakfast staff. However, many reviews highlighted significant cleanliness issues, outdated facilities, and noise disturbances. The hotel seems to be struggling with maintenance and meeting guest expectations, particularly regarding room quality and amenities.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8 out of 10
115 reviews
6.6 out of 10
120 reviews
8.2 out of 10
5 reviews
6.8 out of 10
2 reviews
All reviews
Pros (+) the staff was very helpful and attentive to my family needs. Marie Helen was amazing during breakfast, she was so attentive like my mother would have been; she really made us feel at home.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a diverse breakfast, an indoor pool, and an upscale and down-to-earth feel all in one.
What can I expect from the hotel's customer service?
The staff is friendly, helpful, and truly wonderful, providing professional and sweet service.
Is the hotel's location convenient for airport travel?
Yes, the location is great for airport proximity and provides an airport transportation service after hours.
What practical amenities does the hotel offer?
The hotel provides a fitness center, an indoor pool, and an excellent breakfast with diverse choices.
When is the best time to visit the hotel?
The high season is in May, offering a great time to enjoy the hotel's fantastic location and friendly staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in December, which is the low season, to enjoy a quieter experience.
Take Advantage of Nearby Attractions
The hotel's proximity to attractions like the San Antonio Zoo, Japanese Tea Garden, and San Antonio River Walk makes it a convenient choice for exploring the city's highlights.
Request a Room Away from Common Areas
Some guests noted that rooms near common areas, such as the elevator, might experience more noise. Requesting a room away from these areas could lead to a quieter stay.
Check Room Amenities
Some guests reported issues with in-room amenities, such as non-functional coffee makers and small televisions. It might be helpful to check the functionality of these amenities upon check-in.
Consider Room Size
Several guests mentioned that the rooms felt small, so if space is a priority, it might be worth inquiring about room size options during booking.
Plan for Breakfast Timing
If you have early morning plans, be aware that breakfast may not be available until 7 am, as noted by some guests. Planning accordingly or inquiring about to-go options could be beneficial.
Inquire About Airport Shuttle
While the hotel offers a free airport shuttle, some guests noted that it may not be available at all times. It's advisable to inquire about the shuttle schedule to plan your travel effectively.
Check for Cleanliness Concerns
A few guests mentioned cleanliness issues in common areas. It might be helpful to check recent reviews or inquire about the hotel's cleaning protocols before booking.
Consider Room Renovations
Some guests noted that the hotel's decor and amenities felt outdated. Inquiring about renovated or updated rooms could lead to a more modern and comfortable stay.
Location
88 Loop 410 NE, San Antonio, TX 78216
What's nearby
- San Antonio Zoo3.9 mi
- Japanese Tea Garden4 mi
- San Pedro Springs Park5 mi
- Fort Sam Houston5.1 mi
- University Hospital - University Health System5.5 mi
- The Alamo6.3 mi
- Market Square6.4 mi
- St. Joseph Catholic Church6.5 mi
- San Antonio River Walk6.5 mi
- Henry B. González Convention Center6.7 mi
- Tower of the Americas6.8 mi
- AT&T Center6.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Fairfield Inn & Suites by Marriott San Antonio Airport/North Star Mall
Low season | September |
|---|---|
High season | December |
Average price (weeknight) | $177 |
Average price (weekend night) | $120 |
When to book a room at Fairfield Inn & Suites by Marriott San Antonio Airport/North Star Mall
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Fairfield Inn & Suites by Marriott San Antonio Airport/North Star Mall
FAQs when booking at Fairfield Inn & Suites by Marriott San Antonio Airport/North Star Mall
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See most recommended stays in San AntonioGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 6.5 mi |
Nearest Airport | San Antonio |
Distance to airport | 1.5 mi |
Everything you need to know for your stay in San Antonio
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