San Antonio Resorts

The pool setup was great. Our kids had so much fun playing on the waterslides at the pool and loved the s'mores at night. Even though there was plenty for the kids to do, it was still a great spot for adults, too. Had a wonderful weekend and would definitely go back.

We were upgraded to the VIP floor! It was wonderful! Great breakfast!!! The staff were incredibly helpful and accommodating. View was amazing. The weather was cold and there were only 4 people in the pool. The water slide was scheduled to open at 10:00. I asked a young man (staff member) walking by if it would open as scheduled. It was about 20 minutes to 10:00. He kindly offered to open the slide at that moment. There were s'mores in the evening. We parked in self parking. The very attentive attendants took us to our car in a golf cart, which was really fun for our daughter and an extra chance to enjoy the views!! Wish we would have had more time to enjoy the resort. Next time we will stay longer. Some reviewers said resort was looking old. We thought it was fantastic. After renovations this resort is going to be out of this world!!!

We ate at Francesca's. The food wasn't anything special. My soup was cold. I said that my daughter and I would share a burger, the waiter split it for us and put it on two plates! That was a nice touch. I am picky and generally don't like restaurant food, so others may find the food good.

Staff was excellent, the grounds were beautiful and amenities were great. Of course kids loved the water park. Food was pretty good, typical hotel food.

It's ridiculous the amount of money spent here. Cabanas are way overpriced, food overpriced, and every kids activity was an extra charge. It felt like a kids frat party--i think this reflects more on the guests than hotel. I've come to expect a certain level of decency at JW but this just felt like a step down. No recognition as a platinum member. we went midweek and that was good as I heard crowding can get bad on weekends.

This resort expertly combines family-friendly with luxury. The pool situation was perfect as the little ones have a dedicated area full of slides and fountains while the lazy river and other pools cater more towards the adults and older children. My 2 year-old was fully entertained for several days. This resort offers the full array of dining options from poolside burgers to fancy dining. The staff were super friendly and quick to offer assistance. I would definitely recommend this resort to families traveling with small children who are looking to experience some relaxation and keep the kids entertained.

This resort is huge, so there is lots of walking. Bring a stroller for your little ones.