Would you like to save as your currency permanently or for this visit only?
Its price There is no way it is 3-stars. It is two stars and that is a very fair assessment. The breakfast is cold, the beds have springs on the surface, the towels are old, stringy, and have stains. The shower curtain and attachments were poor, the staff okay.
Hmmm--I liked the main entrance, but there's wasn't much going on in that space. At least it looks presentable. 1. Room was not well ventilated. Also, the covers on the sheets were dirty, with stains visible. 2. Room: The lighting in the room was horrible. It felt like I was in a morgue. Brighten it up.3. Room: they never cleaned my room.4. Took 4ever 4 svcs
Staff, specifically Angelica who was incredibly helpful and showed enormous customer service by not cracking while dealing with an angry self-entitled guest who yelled at her about things far beyond her control. Also, the decor was really gorgeous No hot water after dark and not until 4:30am, low water pressure, wifi slow and only in the lobby, windows were not 'soundproof', fan was stuck on high, almost no TP in the room (cold shower at 4am was not fun,) bed hard, no remote. Was not as advertised.
The room was clean and reception area was well organized. There was one doorman who was very kind to us. I think the main thing about this hotel is probably the location. But don't let that fool you. It's maybe a 7 minutes walk to Avenina Central, which is where everything is in San Jose. We took a taxi, $6, to downtown San Jose on the first night.
Centrally located, within walking distance of downtown and attractions. The price was right, the desk staff was mostly pretty friendly. The restaurant was very good and reasonable prices. The matress was a foam pad. The room was not even close on any level or even similar to the room pictured for the type of room I selected. It was extremely dark and smelled bad. The bed was not made, dirty sheets and a scratchy blanket were provided.
Kind Personal stafft Location seems a little insecure
Good, clean room for a reasonable price. Staff was very nice.
Beautiful old building. All but 1 staff member extremely pleasant and courteous. Great bar with good value. Excellent food. Great location and very secure.My reservation was My reservation for the 1st night got screwed up and they sent me to a much less elegant hotel. This was disappointing and very stressful as I'd just gotten in from my international flight. However, they more than made up for this mess-up