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Passenger van |
Standard |
Full-size |
Luxury |
Premium |
5 locations in Shirley
Filters
Reviews
10.0 Wonderful
Mar 2024
10.0 Wonderful
Feb 2024
10.0 Wonderful
Jan 2021
Pros:
Everything was easy to doCons:
The cleanliness8.4 Very good
Oct 2019
Pros:
the staff was very helpful and pleasant at both the pick up and drop off.Cons:
the car windows were not clean inside and just rinsing off the outside of the whole car was not enough. not a deal breaker because I cleaned the windows and I didnt really care about the dried water drops outside the car.3.2 Poor
Sep 2018
Pros:
Near my folks’ houseCons:
Long pickup wait. Dirty car. No video for car moving in reverse10.0 Wonderful
May 2018
Pros:
No high pressure selling of insurance as had been my experience in the past. Car met my needs fully.Cons:
24 hour billing cost me much more on final day3 locations in Shirley
Filters
Reviews
2.0 Poor
Oct 2023
10.0 Wonderful
Dec 2020
Pros:
Car was clean and ready to go as scheduled. Agent was friendly, efficient and professionalCons:
Nothing4.0 Mediocre
Aug 2020
Pros:
NothingCons:
I ordered a midsize car. When I got to the rental office in Riverhead no one was at the desk. I called and called the phone and finally reached the attendant. He said he was outside. 30 minutes later he FINALLY appeared. Advised he only had a compact car. I had 4 passengers with luggage and struggled to get all in the car plus putting all that luggage in the small trunk. He advised me there were no other cars available So disappointed in the lack of customer service and lack of consideration for me the customer.9.2 Wonderful
May 2019
Pros:
Alex at Hertz Riverhead was pleasant, accommodating, and helpfulCons:
The cost was pretty high5.6 Fair
Nov 2018
Pros:
The vehicle was nicely appointed with leather seats and satellite radio.Cons:
Car did not have a gas cap. Gas was only at 5/8 level full. Took longer than it should have to return the vehicle.6.0 Okay
Jun 2018
Pros:
I was upgraded from full size to a small SUV .. Rav4 toyota which was a good upgrade... but...Cons:
But the gas mileage and 4cyl performance was less than my full size suv that I own. I put in 23 gallons to go 480 miles ... which is only 21 mpg... my full size Buick suv that rides much better and much roomier gets a easy 26 ( it is rated at 26mpg) mpg with two people and much more carge.... It was only me in this rental . Hertz advertisement shows a Equinox in the photo but the Equinox was not available .... I spent much more for gas than expected ... I would have liked the Equinox much better... or a full size Malibu.One location in Shirley
One location in Shirley
Filters
Reviews
4.0 Mediocre
Jan 2021
Cons:
They could have charged me what they qouted4.4 Mediocre
Nov 2017
Pros:
It was close by and the price was good. I thought I was going to get a sedan as it said I would get a Camary or Sentra. I ended up with a Kia Soul. Not what I expected.Cons:
Hours on the Kayak and Budget website said the location was open until 7p. When I got there at 6:30p, the lights were out and doors locked. The sign on the door said open until 6p. It would have been nice if a representative from the location called to advise me because I needed to leave on a business trip at 6a the following morning and now didn't have a car as mine was in for repairs. I called Budget, who confirmed that that they had the site listed as open until 7p, to see if there were other Budget locations nearby that were opened late. They found another nearby but they had no cars available. He offered no further assistance. I called another Budget that was opened until 12a, but the number listed wasn't Budget, but an Avis that couldn't help. I went back to the original location at 730a when they opened. I explained the situation to the representative and didn't receive an apology. I also asked that since I'll be using the car for 13 hours less if the cost would be lower. It was still the same cost. Then when he gave me the paperwork to sign, the cost was higher. I made him correct it. When I got to the car, it was dirty on the outside (unwashed and dirt/mud stains all over it) and the interior wasn't that clean either. I guess the phrase 'you get what to pay for' applies here. Because of my 2 hour delayed start, I put me in rush hour traffic on the way home which turned my 4.5 hour drive into just shy of a 7 hour trip. I won't be using Budget any more. This was my first and last time with them. I typically use Enterprise, Dollar, Thrifty and Fox and have NEVER had a problem with them and typically get upgraded to the next higher category car for free.Along with a 9 passenger van, rental companies in Shirley offer 7 passenger vans.
Pick-up location | Shirley |
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Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |