|Economy station wagon||$38/day|
|Compact station wagon||$40/day|
|Intermediate station wagon||$46/day|
|Standard station wagon||$46/day|
|Full-size station wagon||$50/day|
|Premium station wagon||$63/day|
Cons: Actual cost was doubled due to required insurance. Would not accept my credit card’s collision damage coverage.
Pros: Great rental car and service.
Cons: Price of Insurance
Prepare to pay additional insurance
Pros: Ease and speed of dropping off
Cons: The surprise “extra” insurance I had to purchase before being allowed to drive off the lot as the Kayak insurance was not adequate
Terrible customer service
Pros: They say they credited me after not having car I ordered available - have not verified that yet.
Cons: They did not have my car “because my flight was delayed” got a much smalller car and they offered no refund until I complained on social media. Upon return tried to ding me for a problem with tire. The person on desk day I arrived was rude and tried to upsell me
The first address if you search for this location in Bing is wrong!
Cons: I had difficulty finding both the pickup location in St. Pancras, London and the dropoff location in Edinburgh. I had to walk around and ask in several buildings before I found the St. Pancras office. Then, when I used Bing to find the address of the Sixt office in Edinburgh, the first address than came up was incorrect. It was many miles from the correct location. The folks at another car rental office were good enough to direct me to the correct address.
Pros: Returning the vehicle was quick and simple.
Cons: Given different size vehicle than was shown. Being charged more than double the original amount to get correct size vehicle and zero customer service from both Kayak and Sixt. Vehicle was received filthy with wrappers, chewed fingernail clippings, and dirt everywhere making it impossible to verify any current damage prior to assuming responsibility for vehicle. Disgusting experience that I don't intend to repeat with either company.
2 hour wait to pick up the car - never again
Cons: The agent was slammed and completely unprepared for the number of cars picked up on a Sunday morning. The delay was worsened because they spent time upselling everything from insurance to extra drivers. ugghh!
Car given away due to delayed flight
Pros: Nothing, will never use SIXT again.
Cons: We arrived late due to flight delay (only 2 hrs late). We were informed that our car was given away and smaller car is available but for 2x price. No one attempted to contact us about our car being given away despite my cell phone and email being provided. SIXT staff member D. Taylor was extremely unhelpful and suggested we go with another rental company - so we chose Enterprise. They were fantastic, friendly and helpful. We will only be renting from them now and never from SIXT. SIXT needs to work on training their employees in empathy and basic customer service.
Drop off closed early
Pros: The check in is was great .
Cons: The office in Glasgow closed 20 minutes early with no signs as to where the drop off box is or what to do. I wasted 40 minutes trying to get a hold of someone to help me
Pros: Excellent customer service at both pickup and drop off. Thanks.
Taken Advantage Of
Cons: I paid in advance for the rental insurance through Kayak . When we arrived to pick-up the car, we were told that they would not honor the insurance that Kayak had sold and that I would need to call and get a refund. We had to buy Sixt's very expensive insurance which was the same rate as the car rental itself! When we were given a detailed receipt there were so many extra charges, including the afore-mentioned insurance, an extra driver fee of £100 and a drop-off fee. All in all, the cost was 3 x the expected amount. Very bad experience as it felt like we were taken advantage of.
Not notified by email when "damage" reported on the car.
Pros: Customer service at point of rental was pleasant, efficient all-round service when I had the car.
Cons: I received a letter to my UK Address (I live in Russia) a week after returning the car stating there is reported damage and asking for feedback from me. As a result SIXT asked my bank to place a block on the card I used to hire the car with, so the past 7 days my card has been blocked and I had no idea until a family member opened a posted letter regarding this. I'd have appreciated an email as well as a hardcopy, then I could have dealt with the problem swiftly.
Where can I find Sixt car rentals in Edinburgh?
Top tips for renting a car from Sixt in Edinburgh
- 25% of our users found rental cars from Sixt in Edinburgh for $44 or less
- Book your rental car from Edinburgh in Sixt at least 1 day before your trip in order to get a below-average price
- Mini rental cars from Sixt in Edinburgh are around 73% cheaper than other car types, on average