Guest reviews
Overall rating
7.9
Good
Based on 28 reviews
Cleanliness
8.2
Comfort
8.2
Pick-up/Drop-off
7.8
Value for money
7.7
Sixt car rental prices in Madrid
| Economy | $34/day |
| SUV | $27/day |
| Full-size SUV | $45/day |
| Premium | $54/day |
| Passenger Van | $31/day |
| Luxury | $46/day |
| Compact SUV | $29/day |
| Standard station wagon | $45/day |
| Full-size station wagon | $46/day |
| Supplier Choice | $48/day |
| Premium station wagon | $57/day |
| Luxury coupe | $62/day |
| Luxury SUV | $67/day |
| Luxury station wagon | $171/day |
Pros
"Staff was friendly and attentive."
(in 1294 reviews)
"Pickup was quick and easy."
(in 125 reviews)
"Thanks for the great service!"
(in 880 reviews)
Cons
"Terrible value and poor customer service."
(in 189 reviews)
"Actually have a car available."
(in 1258 reviews)
"It was a horrible experience."
(in 167 reviews)
Recent reviews
Traveler rating
6
2
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4
Find reviews that mention:
customer service
credit card
car was clean
staff was friendly
great car
pick up and drop
great service
great experience
picked up the car
quick and easy
car available
return the car
great price
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2.0
Cons: We were unable to travel to Spain due to the COVID issue, and tried repeatedly to contact Sixt to cancel our reservation and obtain a refund. But their customer service was not helpful, only offering a voucher good for 1 year for a future car rental in one of the European countries they operate in. If we are ever able to arrange a Europe vacation again, it is unlikely we would have an itinerary where we would be able to use that voucher. The other car rental agency we used for Ireland (same vacation trip which had to be canceled due to COVID) offered a full refund. Don't rent a car from Sixt.
review from
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8.0
Pros: Staff Friendly. Drop off was tough. The address for the drop off brought us to an obscure neighborhood near the airport. The Madrid terminals 1 and 4 were hard to find.
Cons: I'm not sure we got the final bill yet. We were supposed to get an email.
review from
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2.0
Pros: Nothing
Cons: Due to error on entering the date of arrival in Madrid ( put in the flight date forgetting it was an overnight flight), they canceled my reservation. They said they did not have the van I ordered. I asked about a smaller car and they refused. Thy offered was a bigger car at TWICE $. Went to Avis.
review from
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10.0
Pros: Excellent customer service.
review from
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2.0
Cons: Our reservation was for 4 PM, but arrived an hour earlier. We were told the car was not available.
review from
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8.4
Pros: No. They did not have the car and wants to charge more for a similar model. We went with another company.
review from
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10.0
Cons: I did not understand the premium location charge
review from
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8.0
Pros: Friendly staff and super easy drop off.
review from
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2.0
Your website is decieving
Cons: Your rates displayed was for bmw x3, after i made the purshase it turned out to be x1. Plus the insurance coverage I paid with sixt was very expensive. It would have been a better idea to book directly with sixt.
review from
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5.2
Selected car unavailable..
Pros: Upgrade car that we had to pay extra for was fine
Cons: Having disput at check in as required to pay lots extra for alternative vehicle as ordered one and medium-sized not available. Had to pay extra for smaller car !.also damage on collect mot checked so hope no further come back.
review from
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10.0
Great staff
Pros: The car is clean
Cons: We had a problem with our car in the beginning and they changed it. We just had to wait for an hour to have it changed but they send it to our hotel so it was not so much of a hassle.
review from
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10.0
Pros: Staff members were fast to attend, picking up & dropping off rental.
Cons: Everything was on point.
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Where can I find Sixt car rentals in Madrid?
Top tips for renting a car from Sixt in Madrid
- 25% of our users found rental cars from Sixt in Madrid for $29 or less
- Book your rental car from Madrid in Sixt at least 1 day before your trip in order to get a below-average price
- Economy rental cars from Sixt in Madrid are around 72% cheaper than other car types, on average