Stevenson Ranch Hotels

The staff was very nice and helpful. Had no problems checking in and out. The room was mostly clean and comfortable. From what I saw, the hotel overall was well kept, clean and comfortable. Overall very happy with my stay.

Don't get me wrong, I think the cleaning crew did a great job and I know their job is tough, but I would just like to point out a couple of things that could be better: hair on the bathroom floor and coffee pot was not clean.

Great hot breakfast! Bacon, eggs, waffles, breads fruits cereals. Comfortable and spacious suites. Quiet. Clean room.

Minor fixes needed in bathroom. Toilet ran and small spots of mold above shower as well as small area of wallpaper above shower needing gluing.

Nothing

Upon our arrival and check in, we were assigned a room on the fifth floor. Having brought a number of items for family members, we needed to unload our vehicle as the Motel is located in a high crime area; full of abandoned buildings which previously housed Night Clubs, Pubs, Movie Theaters, Restaurants, and Strip Malls. I went in search of a luggage cart to speed and easy the task. Not finding any in the area of the elevator, I returned to the lobby and asked the front desk attendant where they stored them. I was informed they could be anywhere in the Hotel. After searching seven floors, I finally found one outside in the parking area. It was the one, and only one for the entire Hotel. Next problem we encountered was when I flushed the stool in the bathroom and water sprayed out from between where the tank sets on the bowl. I notified the front desk of the problem, and following repeated notifications to the front desk of the leak, it was repaired on the fourth day of our stay. During our stay, the fire alarm went off three times resulting in our evacuating the Hotel down five flights. The Hotel was undergoing major repairs due to the roof leaking and major water damage to dry wall in many areas of the Hotel. There Elevators move at the speed of stillness. They are hydraulic and jerk and bump you around as the hydraulic cylinders expand or collapse. The elevator by the lobby broke on the weekend, and all seven floors were reduced to one Elevator serving the entire population. The quality of the Continental Breakfast was very poor and second rate. We went out for breakfast after the first morning. The Hotel’s lack of concern for the well being and safety of their guests is a big issue. All you heard was guests talking about how bad things were with the Hotel and staff.

Very nice overall. Staff very nice.

The staff offer excellent service, when booked in advance you get a better deal but overall above average hotel

The facility was good and in OK location for major attractions.

I booked a double several days in advance. When we arrived I was told they didn't have a double and had to take a king room with rollaway bed. I was given $25 off and two drinks. It was too late on Friday to find another hotel in the area. The rollaway was not very comfortable.

Transportation to and from Magic Mountain was easy and convenient. The room was very comfortable and the pool/ spa was relaxing. The breakfast buffet was delicious and plentiful!

No complaints here!

Location, clean, size of room, free breakfast helpful staff.

I loved the ease of check in. Centrally located with our outside activities, attractions, and even grocery and retail stores. The breakfast and ooey gooey cookies were awesome too!

All was well.

The kitchen

No pool:(

The check in staff was friendly and as helpful as they could be.

It was a filthy establishment. I have no problem staying in a place like this, it was cheap. However, I felt bad for the people that had kids with them. If I had to stay there for longer than a couple of nights I would get my own stuff to clean with.

The bell hop was so nice when helping me with my luggage. The rooms were very comfortable.

As mentioned above the front desk's phone skills and the ice machine on my floor was broken.

Pool side golf near by

Location was great bar was friendly

So close to six flags. Free breakfast.

Nothing! Amazing!

Great breakfast and very friendly staff!

The carpet in the rooms could be cleaner. It looked worn and dirty.

Bistro was great for breakfast

You can hear slight freeway noise

The pool is amazing. Great rooms.

Uhhhh... Fee for parking? Didn't see that coming. No info about that when I booked or checked in. Also, no breakfast? I was under the impression that was complimentary. Nope. But Summer at the front desk was super knowledge & helpful.

Staff was very friendly and available.

Under construction which was not disclosed beforehand. Pool was dirty (had leaves and an outdoor chair in it). Rooms have very thin walls. There was no parking.

Very clean and organized staff is really courteous and friendly........ Very reasonable prices also

Nothing

I loved the room and the cocktail hour. The food was fantastic!

My only complaint is that when I needed a luggage cart none were to be found. I had been to the lobby and was told someone would bring me one to my room. I had to call 3 more times and an hour later I finally got one. But whoever brought it didn't knock to let me know it was there. I found it by opening my door again on which it was put in front of another room.

Free breakfast and comp wifi

Need to pay for parking there

Great price, clean, family friendly. Close to stores and restaurants. I had my 3 boys and husband with me and they were great! Didn't bother us. Though we didn't break any rules. Took the kids swimming which was great, they have a perfect pool for the littles that's 3 1/2 feet at its deepest. The jacuzzi was awesome after a long trip!

A little far from six flags but we managed!

Its location to six flags magic mountain was decent.

The shower was like an 80 year old woman drooling maple syrup on your back, the smell was that of fermaldihyde and cabbage and you had to pay an extra 15 bucks a day just to request non smoking, when really you were just trading in a smoky smell for that of something slightly less pungent.

It was ok for the money paid.

The beds were rock hard and the sheets were stiff and stained

Nothing

When I made the reservation it was for a handicap accessible room. When I showed up for check in at 1:30 AM I was told it was on the second floor with no elevator. They had a "handicap accessible" room I could get for an additional $20 per night. The scooter couldn't get into the room so I had to pick it up to get it in and out. The room was dirty. The beds uncomfortable. There were bugs. It was nothing like the pictures.

Very clean, freindly staff. Easy freeway access

The room was clean, and decorated nicely. It was comfortable, AC/heater worked great. Totally worth every dollar, definately going back.

Breakfast, room confortable. Clean.

I got a smoking room I'm a non smoker.

Price

Lobby smelled like a tobacco farm. Noisy. Slow front desk service, almost rude. Will not stay again!

Breakfast items suck and left a dirty towel in my restroom

Absolutely nothing. This is a 1.5 star at best and NO WAY a 3 star property.

No workout facility as indicated. No decent WiFi, sketchy at best. Never again.

Location. Rooms. Staff. Clean. Parking!!! A quick painless drive over to CSUN.

The price - but it's The Valley, everything is expensive.

Great bed. Balcony.

Friendly and helpful staff, room was very clean and comfortable

they have removed the bath tubs, which was a bummer because I was really looking forward to a hot soak at the end of my day. Also, the overhead bathroom light automatically shuts off after a few minutes, so the room went mostly dark during my shower.

Staff was very nice.

No Fridge in room. Windows didn't open.

Great hotel for a family - affordable and clean. Pool was clean and not too crowded. Request for adjoining rooms was accommodated. Staff was very helpful throughout our stay, including helping us find a repair shop to fix our brakes when we came into town. Breakfast was nothing fancy, but hot. That saved us a lot of money every morning, vacationing with a large family. Overall, a great home base for nearby sites, including the ocean and L.A.

This hotel was comfortable and relatively quiet. Don't stay here if you want to be in the middle of the LA scene!  It's a good 1/2 hour to hour - depending on traffic and destination - from LA and the major beaches. If you want a nice, quiet, out of the way spot to get away from the hustle and bustle of LA then this is a good place. 

Had a great room on the first floor with sliding doors that opened to a beautiful green court yard next to 2 spas very relaxing

Wish there had been more eat in restaurants near by

Over all is great.

None

The location is nice, close to shopping and coffee. Pool and hot tub area is nice and clean.

Rooms were not very clean, old, tub stained, shower curtain moldy, fridge was off when arrived and once on it froze our drinks, hard to get in and out of with baby things.

GREAT PRICE, CLOSE TO VENUE.

Good location, nice kind size bed, clean.

We very much enjoyed the swimming pool and being able to sit around it with our family.

The noise coming from the traffic on Ventura and the freeway behind the motel.

this hotel was horrible i rented three rooms and we all had the same opinion.

a lot of prostitution working at this hotel, not a family hotel

The people who ran the hotel remembered us from our stay in August 2009, when the property was a Comfort Inn. As much as possible they tried to give us the service they provided at our last visit. Their willingness to please us helped make up for our disappointment in the lack of amenities characteristic of a Motel 6.

We stayed at this property in August 2009 when it was a Comfort Inn. Now it is a Motel 6 and not comfortable at all even though the same family operates it. You get clean sheets, a thin towel and a bar of soap. The Comfort Inn was a family place --people chatted over the complimentary breakfast. The Motel 6 offers no breakfast and the clientele was creepy and possibly criminal. There was a undercover cop arresting people in the parking lot when we checked in.

Very personable staff. Room was cute and clean

clean, modern, friendly staff

Facility is not well kept up...... toilet was not flushing in the first room they assigned to me; was told the maintenance staff was not available, but they did move right away; the smell on the second floor hallway was offensive .......the staff does the best they can with the realities of ownership/management.......could never stay there again.....even in area thats seems safe, they had a guard in their parking lot......

We liked the comfortable beds and updated room. The hotel had everything we needed - although we didn't have the chance to try much out since we were staying there after a late wedding and left early morning.

Valet was overpriced. For the price of the room self-park should at least be free. The room location (318) was level with the gravel top roof building below - unsightly and defeated the purpose of having a balcony.

The concierge office was good with instructions. Registration was friendly and helpful.

When we first arrived and went to our room, they had not made the bed and the pillows were on the chair in the room. The room cleaning staff was not real up to the standard that Marriott offers other places. We found a wet towel on our side table one day, they never replaced the glasses once they were used. They either left them or just did not replace them even though they were gone or dirty. They did not remove used food on plates from the room - Had to place them in the hall for them to get taken. Left things as if they had not finished their job. It seems that the cleaning staff needs to be taught the proper things to do. DO NOT leave rooms unfinished! The concierge lounge was not what it has been at other stays in other areas. They ran out of food each evening. The selection was not at all what it has been other locations. The staff in this area were not very friendly.

Rooms were modern, up to date, and clean. Hot shower with good water pressure always a plus. Loved having a small patio to relax outside.

Apparently there were hookers on the street corner .... But that's totally out of the hotel's control. Good thing is I never seen them and they were not in or at the hotel!

Clean rooms, great staff. Easy access to the 101. Close to dining and shopping.

Breakfast was very nice.

Rooms and infrastructure are in desperate need of updating. Horribly ugly patched up bathtub, Counter torn out of room replaced with closet, but in a very depressing way. It was sad to spend so much money on such bare minimum surroundings.

The location was close to many things, food wasn't in shortage near the hotel! And there are many markets *Target, Ralphs were within 5 min drive. It was a quite, very good stay for the price

On the second night, we learned that the freezers aren't exactly like the ones in a normal home so DON'T BUY ICE CREAM AND PUT IT IN THERE. Also there was a couple of surprise guests, 2 crickets that came in through a missed hole from the caulking. Its all good though, aside from that this location was EXTREMELY clean and welcoming