Rent a Lexus in Stockton

The vehicle was just fine. Clean and what is expected. Pick-up and drop-off were easy. The pick-up agent did not fill out the envelope w/vehicle/rental information, however checked the 1/4 tank mark. Vehicle was returned with slightly over 1/4 tank. The rental agreement was then placed inside said envelope and I kept those documents. At drop-off, everything was fine until the final bill where they charged me for a full tank ($130. 30% markup). According to the customer service agent I called, the pickup agent indicated an “full tank”. Even after submitting a picture of the envelope next to the rental agreement the customer service agent was unable to remove the fuel markup. And unwilling to push it to a supervisor at that time. It would need to go to the pickup location to verify first. Not sure what they’ll verify (their agent mis-entered the fuel status). Suppose to hear back in 5-7 business days. Won’t use Hertz again.

10.0 Wonderful

Nov 2021

Car rental prices are Crazy high right now. Can't wait for them to come back down.

4.0 Mediocre

Dec 2020

Cons:

THE CAR THAT I WANTED AND PAID FOR ON LINE, WAS NOT AVAILABLE AT HERTZ, EVEN THOUGH THE WEB SITE CONFIRMED THAT IT WAS. GOT A FLAT TIRE ON THE WAS BACK HOME FROM ARKANSAS. THE TOOL THAT YOU USE TO REMOVE THE LUG NUTS WAS STRIPPED OUT, AND ONLY SPUN AROUND THE LUG NUT. HAD TO USE A TOW SERVICE, AND BUY A NEW TIRE. THAT COST ME OVER TWO HUNDRED DOLLARS. ONE OTHER THING...THE WINDSHIELD WIPERS WERE WORN TO THE POINT THAT MADE SEEING WORSE THAN IF I HAD NOT USED THEM. IN CLOSING, HERTZ IS VERY LACKING WITH THEIR BASIC MAINTENANCE INSPECTIONS. SHOULD I EVER HAVE ANOTHER NEED FOR A CAR RENTAL, I WILL USE ENTERPRISE.

6.8 Okay

Aug 2019

Cons:

Would have been nice to know I had to put down a $200 security deposit! I had no idea it would be that much...the car itself was only $92 for two days!

6.8 Okay

Jan 2017

Pros:

The customer service at my pick up location in Stockton was great!

Cons:

Nothing.

Thrifty

6.0

Okay

No reviews available

One location in Stockton

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Locations in Stockton

502 North Hunter Street

+1 209 460 0180

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00

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10 travelers who rented a car in Stockton gave the car agency they used an average rating of 6.0

Rent a Lexus in Stockton

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